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About
Total Roofing & Reconstruction is a Farmers Branch roofing and reconstruction contractor operating from 2019 Valley View Ln, Farmers Branch, TX 75234, under the tagline "Professional Roofing & Reconstruction Services Since 1996". The company reaches customers on 972-299-5433 and at contact@totalroofing.com, and its site describes over 25 years of roofing and reconstruction work in the Dallas-Fort Worth community. The City of Dallas registered-contractor list truncates the name to Total Roofing & Reco.
The corporate entity on file with the BBB is Kemper & Associates, Inc., with Steve Kemper as president. The business has been BBB Accredited since 12/1/1996 and holds an A+ rating, with the business start date recorded as 12/2/1996 and incorporation on 9/8/1997. BBB categorises it under roofing contractors, gutters, metal roofing, commercial roofing, roofing consultants and tile roofing.
Work spans residential and commercial roof systems, gutter and downspout repair and installation, and emergency repair. The published service area runs across the inner northwest Dallas suburbs: Carrollton, Addison, Coppell, Irving, Richardson, University Park, Highland Park, Lewisville and Grapevine. The company appears on both the residential and commercial GAF contractor locators for its Farmers Branch address.
Highlights
Trading from the same Farmers Branch premises since 1996, with BBB accreditation dating to that year
Holds an A+ BBB rating under the corporate entity Kemper & Associates, Inc.
Listed on both the GAF residential and GAF commercial contractor locators
Handles commercial and residential systems plus reconstruction work, not roofing alone
Publishes a defined suburb-by-suburb service area rather than a vague metro claim
Serving Farmers Branch, Dallas County, Texas and 12 more areas shown on the map.
Insurance & credential verification
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyTotal Roofing & Reconstruction
InsuranceNot verified by us (we hold no certificate for this company — ask them for a current COI before signing)
RCAT statusNot listed
City/county registration
Registered — Dallas Check the register ↗Contractor Certificate of Registration (Dallas City Code Ch. 52), type Roofing (RO). This company appears on the city's own list of registered contractors. The city publishes no certificate number or expiry date for this programme, so ask to see the registration itself before work starts.
RegionFarmers Branch
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
BBB Accredited Business, A+ rating (since 1996)Verify on BBB ↗
GAF certified contractorCompany-reported — ask to see the certificate
Earned from Total Roofing & Reconstruction's insurance verification, live Google rating, and standing in Farmers Branch. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
What is the company's full name? The city list shows it cut off.
The City of Dallas registered-contractor list truncates it to Total Roofing & Reco. The full trading name is Total Roofing & Reconstruction. The corporate entity recorded with the BBB is Kemper & Associates, Inc.
Is this the same company as Total Residential Roofing?
Yes. Total Residential Roofing is the residential-facing name of the same business at the same 2019 Valley View Ln premises, and the BBB file lists that record's number, 214-379-1950, as an additional line on this company's profile. The City of Dallas simply holds two registrations for one operation.
Does the company hold a Texas state roofing licence?
No such thing exists. Texas does not licence roofing contractors at state level, so no roofer in Texas has a state licence number. Verification comes instead from insurance certificates, city registration, manufacturer certification and BBB or trade association standing.
Is the company RCAT Licensed or an RCAT Member?
Neither was confirmed. Searches of the Roofing Contractors Association of Texas directory returned no record under this company name or its parent entity name. That is a not-found result, nothing more. Keep in mind that RCAT membership, which is paid dues, and the separately earned Licensed Roofing Contractor credential are two distinct things.
What manufacturer certifications can actually be verified?
GAF lists the company on its own contractor locator for the Farmers Branch address, on both the residential and commercial sides, which confirms a live GAF certification. The specific GAF tier could not be read. The company separately states on its About page that it is certified by Owens Corning, Malarkey, Tamko, Johns Manville, Duro-Last, CertainTeed and Berridge Metal. Those are company-stated and were not confirmed on any manufacturer's own directory.
Does the company do commercial roofs as well as houses?
Yes. BBB categorises it under commercial roofing, metal roofing and roofing consultants as well as general roofing contracting, and the company appears on the GAF commercial contractor locator in addition to the residential one. Its own site describes both residential and commercial reconstruction work.
What does 'reconstruction' cover beyond the roof?
The company presents itself as a roofing and reconstruction firm, and the site describes gutter and downspout work alongside roof systems. If your job involves structural repair, decking replacement or work beyond the roof plane, get the full scope itemised in the contract rather than assuming it is included.
Should I choose Class 4 impact-resistant shingles for a Dallas County roof?
Price it out. Dallas County takes recurring hail, Class 4 is the highest UL 2218 impact class, and many Texas insurers offer a premium credit for a qualifying roof. The size of that credit varies by carrier, so confirm it with your own insurer before paying for the upgrade.
Who is responsible for permits and inspections?
It depends on the city, because Texas has no statewide building code enforcement. Farmers Branch, Carrollton, Addison, Irving and Dallas each run their own permitting. Put it in the contract which party files the permit and books the final inspection so it does not fall between you and the crew.
What should I check before signing a roofing contract here?
Get a certificate of insurance direct from the insurer showing general liability and workers compensation in force. Confirm the exact product line and colour. Get the workmanship warranty term in writing, separate from the manufacturer warranty. Check the payment schedule and refuse any request to waive or absorb your deductible, which is fraud in Texas.
