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About
Mason Roofing is a family run roofing contractor operating from 205 Equestrian Court in Rockwall, in Rockwall County, east of Dallas. Its Better Business Bureau profile lists James Paul Mason as president and director and Mary Evelyn Mason as vice president, and uses a PO Box in nearby Fate for mail. The company works across the Dallas and Fort Worth metroplex and describes long standing work in the Austin and Houston markets as well.
The BBB records the business as having started on 1 January 1993 and having incorporated on 3 May 2007. It has been BBB Accredited since July 2007 and holds an A+ BBB rating, which is a long accreditation record by local standards. The company's own site describes trust built with clients since 1999, so the two dates should be read together rather than as a contradiction.
The emphasis is on roof replacement and storm damage restoration, with the crew tearing off old shingles and underlayment, inspecting and repairing decking, and reinstalling. Beyond the roof itself the company works as a full storm restoration contractor covering gutters and gutter screens, fencing, windows and window screens, skylights and paintwork. In Rockwall County that mix makes sense, since a single hail event usually damages more than just the shingles.
Highlights
BBB Accredited since July 2007 with an A+ rating, and a BBB recorded business start date of 1993
Family run, with James Paul Mason as president and Mary Evelyn Mason as vice president on the BBB record
Full storm restoration contractor, so gutters, fencing, windows and skylights are handled alongside the roof itself
Based in Rockwall itself rather than servicing the county from a Dallas office
Publishes a five year labour warranty on its own website
Serving Rockwall, Rockwall County, Texas and 2 more areas shown on the map.
Insurance & credential verification
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyMason Roofing
InsuranceNot verified by us (we hold no certificate for this company — ask them for a current COI before signing)
RCAT statusNot listed
City/county registration
Registered — Dallas Check the register ↗Contractor Certificate of Registration (Dallas City Code Ch. 52), type Roofing (RO). This company appears on the city's own list of registered contractors. The city publishes no certificate number or expiry date for this programme, so ask to see the registration itself before work starts.
RegionRockwall
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
BBB Accredited Business (accredited since July 2007, A+ rating)Verify on BBB ↗
Earned from Mason Roofing's insurance verification, live Google rating, and standing in Rockwall. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
Is Mason Roofing licensed by the State of Texas?
No roofer in Texas is, because Texas does not issue a state roofing licence. The meaningful checks are city registration where the work happens, a current certificate of insurance from the insurer, manufacturer credentials and voluntary programmes such as RCAT. Mason Roofing is registered as a roofing contractor with the City of Dallas.
Is Mason Roofing a member of RCAT?
A search of the RCAT member directory did not return a record for this company. RCAT membership is voluntary and its absence is not a mark against a contractor. The BBB accreditation running back to 2007 is the stronger third party signal on this business.
What is the difference between an RCAT Member and an RCAT Licensed Roofing Contractor?
Member means a company pays annual dues to the Roofing Contractors Association of Texas. The Licensed Roofing Contractor credential, written as CRRL, RRL or CRL, is earned separately by an individual who passes RCAT's testing. A company can be one without the other, so ask which is meant.
Where is Mason Roofing actually based, Rockwall the city or Rockwall the county?
Both, in effect. The company operates from 205 Equestrian Court in the city of Rockwall, which sits inside Rockwall County. Its BBB mailing address is a PO Box in Fate, which is also in Rockwall County. There is no conflict between the two.
Why is hail the main roofing issue in Rockwall County?
Rockwall sits in the North Texas hail corridor, where spring storms regularly drop hail large enough to bruise shingles and crack the mat. Damage frequently is not visible from the ground, so a documented post storm inspection is worth having even when the roof looks intact.
Are Class 4 impact resistant shingles worth paying for here?
Frequently yes. Class 4 shingles pass the UL 2218 steel ball impact test and cope better with hail. Many Texas insurers give a premium discount for them, so ask your carrier what the discount is and get the product data sheet before you commit to the upgrade.
Do I need a permit to replace a roof in Rockwall?
Almost certainly, but the rule is set locally. Texas has no statewide building code enforcement, so Rockwall, Fate, Dallas and every other city set their own permit and inspection requirements. Confirm in writing that the contractor is pulling the permit rather than asking you to.
How do I verify a roofer's insurance before work starts?
Ask for the certificate of insurance to be sent to you directly by the insurance agent. Check the general liability policy dates cover your install window and ask whether workers compensation is carried, which not every small Texas roofing contractor does.
Should the roofer meet my insurance adjuster?
It usually helps, since a contractor can point out damage on the roof that the adjuster might miss from a quick look. What a contractor may not do in Texas is negotiate or adjust the claim for you unless separately licensed as a public adjuster, and no contractor may offer to waive or absorb your deductible.
What should I ask before signing a roofing contract?
Ask what the workmanship warranty covers and for how long, whether the crew are employees or subcontractors, who pulls the permit, what happens if rotten decking is found once the old roof is off, and what the payment schedule is. Get every answer in the written contract, not just the sales conversation.
