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About
Magnolia Roofing & Restoration is a family owned roofing, siding and gutter contractor based at 17305 Interstate 35 North, Suite 115 in Schertz, on the northeast side of the San Antonio metro. The company answers on (210) 598-9379 and also publishes an Austin line, (512) 200-7499. Despite the name, this is a Schertz company and has no connection to the town of Magnolia in Montgomery County. Better Business Bureau records list the business as starting on January 12, 2018, with Nicholas B. Clack as managing member, and the company's own pages describe over eight years of experience.
Work covers residential and commercial roof replacement, roof repair, roof inspections, hail and storm damage restoration, emergency tarping, siding, gutters and solar panel work. The company installs shingle, metal and tile systems and names GAF, Owens Corning, CertainTeed, IKO and TAMKO among the manufacturers it buys from. Its own site says each project manager is a trained insurance claim specialist, which matters in a market where most roof replacements in the Schertz, Cibolo and Selma corridor start as a hail claim.
The company is a BBB Accredited Business with an A+ rating, accredited since July 13, 2018, and is a listed member of The Chamber (Schertz Cibolo Selma Area). It states on its own site that it is a GAF Master Elite certified roofer and a CertainTeed ShingleMaster. Published service areas run from Schertz and Cibolo out through San Antonio, New Braunfels, San Marcos, Round Rock, Garden Ridge, Windcrest, Live Oak and Selma into the Hill Country.
Highlights
Family owned and operated from a Schertz office on the Interstate 35 corridor, with BBB records showing the business starting in January 2018
BBB Accredited with an A+ rating since July 2018, one of the longer accreditation runs among Schertz area roofers
Project managers are described by the company as trained insurance claim specialists, aimed at hail and storm claims
Full exterior scope in house: roofing plus siding, gutters and solar panel work, so a hail claim can be settled with one contractor
Listed member of The Chamber (Schertz Cibolo Selma Area), and carries a GAF contractor directory profile
Serving Schertz, Guadalupe County, Texas and 8 more areas shown on the map.
Insurance & credential verification
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyMagnolia Roofing & Restoration
InsuranceNot verified by us (we hold no certificate for this company — ask them for a current COI before signing)
RCAT statusNot listed
City/county registration
Registered — San Antonio #LIC-HIC-LIC20-16900046Check the registry ↗City Home Improvement Cntr. Registration current to 2/10/2028.
RegionSchertz
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
GAF Master Elite (stated by the company on its own site; the firm has a GAF contractor directory profile, but the certification tier could not be read on that page)Company-reported — ask to see the certificate
CertainTeed ShingleMaster (stated by the company on its own site, not independently verified)Company-reported — ask to see the certificate
BBB Accredited Business, A+ rating, accredited since July 13, 2018 (verified on bbb.org)Verify on BBB ↗
Member, The Chamber (Schertz Cibolo Selma Area) (verified on the chamber directory)Company-reported — ask to see the certificate
Earned from Magnolia Roofing & Restoration's insurance verification, live Google rating, and standing in Schertz. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
Does Texas license roofing contractors?
No. Texas has no state roofing licence, so no roofer in Schertz or San Antonio holds one. What you can actually check is current general liability and workers compensation insurance, voluntary industry credentials such as RCAT, manufacturer certifications, and any registration the city requires. Treat any claim of a Texas state roofing licence as a red flag.
Is Magnolia Roofing & Restoration an RCAT member?
A search of the Roofing Contractors Association of Texas member directory did not return a record for this company. That means not found via RCAT search, which is not the same as being unlisted or unqualified. RCAT membership is voluntary and many established Texas roofers never join.
What is the difference between an RCAT Member and an RCAT Licensed Roofing Contractor?
They are two different things. Member means the company pays annual dues to the association. Licensed Roofing Contractor, shown as CRRL, RRL or CRL, is a separate credential a company earns by meeting RCAT's own testing, insurance and experience requirements. A firm can be a Member without holding the credential, so ask which one a contractor actually has.
Why does hail matter so much for roofs in Schertz and northeast San Antonio?
Central Texas sits on the edge of hail country and the Interstate 35 corridor between San Antonio and New Braunfels takes damaging hail most spring storm seasons. Hail is the single most common reason a roof in this area gets replaced, which is why storm restoration and insurance claim handling dominate local roofing work.
Should I ask for impact resistant shingles?
It is worth pricing. Class 4 impact resistant shingles are tested to survive a steel ball strike without splitting, and many Texas insurers offer a premium discount for them. Ask the roofer for the product's UL 2218 Class 4 rating in writing, then ask your insurer what discount applies before you decide.
Do I need a permit to replace a roof in Schertz?
Texas has no statewide building code, so permitting and inspection are set city by city. Schertz and San Antonio both administer their own residential permits and inspections. Ask the contractor to confirm which jurisdiction your address falls under, to pull the permit in its own name, and to give you the permit number.
What should I check before signing a roofing contract?
Get a current certificate of insurance sent to you directly by the insurer or agent, not a copy from the contractor. Confirm the legal entity name on the contract matches the entity carrying the insurance. Get the scope, materials, warranty terms and payment schedule in writing, and never pay the full amount before the work is finished and inspected.
Is a manufacturer certification like GAF Master Elite worth anything?
It is a useful signal rather than a guarantee. Manufacturer programmes require things like a track record, insurance and, at the higher tiers, a limited number of contractors per area, and they unlock enhanced workmanship warranties. Because programme status can lapse, look the company up on the manufacturer's own contractor directory rather than relying on a logo on a website.
Who handles my hail insurance claim?
You do, as the policyholder. A roofer can document damage, meet your adjuster on site and supply photos and measurements, and Magnolia Roofing & Restoration says its project managers are trained for that. In Texas a roofing contractor may not act as your public insurance adjuster on the same job, so be cautious of anyone offering to negotiate the settlement for you.
How long does a roof replacement take?
Most single family asphalt shingle replacements in the San Antonio area are a one to two day tear off and install once materials are on site, with metal or tile taking longer. The bigger variable is scheduling. After a widespread hail event across Schertz, Cibolo and New Braunfels, lead times for reputable local crews stretch out considerably.
