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About
Better Built Roofing & Construction is a Shallowater roofing and construction company at 7515 Highway 84, in business since January 2020 and BBB accredited with an A+ rating since 2025. BBB lists Casey Britten Criswell as the principal.
The company does not appear to maintain a standalone website. The only web presence found is a Facebook page, which could not be read in detail because its content requires client side rendering that basic page fetching cannot access. BBB categorizes the business simply as a roofing and construction contractor, without a published service list, materials, or a precise map location.
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyBetter Built Roofing & Construction
InsuranceNot verified by us (we hold no certificate for this company — ask them for a current COI before signing)
RCAT statusNot listed
City/county registration
Not checked for ShallowaterTexas has no state roofing licence, and city rules differ: some require contractor registration, some run a voluntary registry, some neither. Ask this company and your local permit office.
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Earned from Better Built Roofing & Construction's insurance verification, live Google rating, and standing in Shallowater. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
Is Better Built Roofing & Construction an RCAT Member or RCAT Licensed Roofing Contractor?
RCAT splits status into two different things: a paid Member and the separately earned Licensed Roofing Contractor (CRRL) credential. A search of the RCAT directory did not return a matching record for this company, so ask directly which status, if either, it currently holds.
Does Texas issue a state roofing license?
No. Texas has no statewide roofing license, so there is no state license number to check. Trust instead comes from verified insurance, RCAT status, and city registration where required.
Do I need a permit to replace a roof near Shallowater?
Texas has no statewide building code, so permitting is set locally. Shallowater and unincorporated parts of Lubbock County have their own permit rules, so confirm requirements with the City of Shallowater or Lubbock County before work begins.
Is Lubbock County at risk for hail damage?
Lubbock County sits in the core of Texas's Hail Alley on the South Plains and sees frequent, sometimes severe, hailstorms. Impact resistant Class 4 shingles are worth asking about, and some insurers discount premiums for installing them.
How can I verify a roofer's insurance before hiring?
Ask for a certificate of insurance naming you as certificate holder, then call the carrier listed on it to confirm the policy is active and covers roofing work. Never rely on a photo of a certificate alone.
What should I ask before signing a contract with Better Built Roofing & Construction or any Texas roofer?
Because this company has no published website, ask directly for the material brand in writing, the workmanship warranty period, who pulls the permit, and the payment schedule before signing anything.
Does WPI-8 or TWIA windstorm certification apply here?
No. WPI-8 and TWIA windstorm rules apply only to the 14 first tier counties along the Texas Gulf Coast. Lubbock County is far inland on the South Plains and not part of that zone, so standard homeowners insurance rules apply.
What warranty should I expect on a new roof?
Expect two separate warranties, a manufacturer material warranty and a separate workmanship warranty from the installer. No warranty terms are published anywhere for this company, so get them in writing before signing.
How long does a typical roof replacement take?
Most single family roof replacements in the Lubbock area take one to three days once materials are on site, weather permitting.
How do I check this company's BBB rating myself?
Search 'Better Built Roofing & Construction' on bbb.org and open the Shallowater profile directly. BBB shows the letter grade rating and accreditation status as two separate facts, and the profile page itself is the reliable source.
