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About
Hickman Roofing is a family owned residential and commercial roofing contractor at 508 Avenue H in Shallowater, just north west of Lubbock. The business was started in 1996 by Robert and Cindy Hickman, and the Better Business Bureau records the same 1996 start date with incorporation in 2005. Dalton Hickman bought into the company in 2015 as a second generation owner. The company serves West Texas and eastern New Mexico from its Lubbock County base.
The work spans the full range on both sides of the market. Residential and commercial roof replacement and repair, shingle and metal roofing, and the commercial low slope systems that dominate flat roofed buildings on the South Plains: built up roofing, modified bitumen and TPO. The company also installs soffit and fascia, seamless gutters and downspouts, and siding.
On third party checks, Hickman Roofing has been a BBB Accredited Business since 1999 and carries an A+ rating, it appears in the Lubbock Area Roofing Contractors Association member directory, and it is listed in GAF's own commercial roofing contractor directory. The company also states on its website that it is a Johns Manville certified contractor for commercial systems. Texas has no state roofing licence, so insurance, written scope and city permitting remain the checks that matter. The company is a dues paying Member of the Roofing Contractors Association of Texas.
Highlights
In business since 1996 and now second generation family owned, with three family co-owners listed on its BBB record
BBB Accredited Business since 1999 with an A+ rating, one of the longer accreditation records among West Texas roofers
Genuine commercial low slope capability: built up roofing, modified bitumen and TPO alongside shingle and metal
Listed in the Lubbock Area Roofing Contractors Association member directory and in GAF's own commercial contractor directory
Covers West Texas and into New Mexico from a Lubbock County base
Serving Shallowater, Lubbock County, Texas and 2 more areas shown on the map. View on Google Maps ›
Insurance & credential verification
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyHickman Roofing Company
InsuranceNot verified by us (we hold no certificate for this company — ask them for a current COI before signing)
City/county registration
Not checked for ShallowaterTexas has no state roofing licence, and city rules differ: some require contractor registration, some run a voluntary registry, some neither. Ask this company and your local permit office.
Confirm this licence yourself at web.rcat.net/rcat/search — search #03-0402 or the company name.
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
BBB Accredited Business with an A+ rating, accredited since 1999Verify on BBB ↗
Member, Lubbock Area Roofing Contractors Association (LARCA)Company-reported — ask to see the certificate
Listed in GAF's own commercial roofing contractor directoryVerify on GAF ↗
Johns Manville certified commercial roofing contractor (stated by the company)Company-reported — ask to see the certificate
Google reviews
4.8
Rated by 5 verified Google reviewers Verified by Google
Danny Kochis· 2 years ago
★★★★★
Hickman Roofing has been the only roofing business that I'll trust to work on my house. I needed a flat portion of my house resealed. From day one to job done they were prompt and professional. Quality service at a more than fair price is what I've come to depend on from them.
The Real CHarris· 5 years ago
★★★★☆
Used them last summer for some roof repairs and they were great. Trying to get them to replace our roof this year. Will update review when completed.
Earned from Hickman Roofing Company's insurance verification, live Google rating, and standing in Shallowater. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
How long has Hickman Roofing been in business?
Since 1996. The Better Business Bureau records a business start date of 1 July 1996 and incorporation in 2005, and the company's own site states the same founding year. Dalton Hickman joined as an owner in 2015, making it second generation family owned.
Does Texas license roofing contractors?
No. Texas has no state roofing licence, so no Texas roofer is state licensed to roof. What you can check is insurance, BBB accreditation, association membership and any registration the City of Lubbock or your own city requires. Ask for a certificate of insurance sent to you directly from the insurance company.
What does RCAT Member mean, and is it a licence?
It is not a licence. The Roofing Contractors Association of Texas lists Hickman Roofing Company as a Member, which means the company pays association dues. RCAT separately awards a Licensed Roofing Contractor credential that has to be earned. Member status and that credential are different things and should not be conflated.
What third party credentials can actually be verified?
The BBB shows the company as an Accredited Business since 1999 with an A+ rating. It appears in the Lubbock Area Roofing Contractors Association member directory. GAF lists it in its own commercial roofing contractor directory. The Johns Manville certification appears on the company's website but we could not confirm it in a Johns Manville directory, so treat that one as stated by the company.
Do they do commercial flat roofs?
Yes. Built up roofing, modified bitumen and TPO are all listed on the company's own site, alongside shingle and metal. Those are the systems used on the low slope commercial and agricultural buildings common across the South Plains. Ask which system they recommend for your deck type and roof traffic.
Is hail a real risk in Lubbock County?
Yes. The Texas South Plains sees regular severe hail and high wind, and it is the main cause of roof replacement in the region. After a storm, photograph the damage, note the date, and report it to your insurer yourself before agreeing to anything with a contractor.
Should I pay extra for impact resistant shingles?
Class 4 impact resistant shingles are tested to survive impacts that crack standard shingles, and many Texas insurers give a premium discount for them. Ask your own carrier what discount applies to your policy and your address before you decide, because the payback period varies a lot.
Do I need a permit for a roof replacement?
Texas has no statewide building code adoption, so permitting and inspection are set city by city and county by county. Shallowater, Lubbock and the surrounding communities each have their own rules. Ask which permit the job needs, who pulls it, and confirm that in the written contract.
What areas does the company cover?
Its own website states West Texas and New Mexico, working out of Shallowater in Lubbock County. For jobs at the edge of that range, call and confirm before you assume, since travel distance affects both scheduling and price.
What should I ask before signing?
Ask for the certificate of insurance direct from the insurer, a written scope naming the shingle or membrane product and the underlayment, the total price and payment schedule, the workmanship warranty term separate from the manufacturer warranty, permit responsibility, and the cleanup commitment. Do not sign anything that assigns your insurance claim to the contractor.
