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About
CTR Discount Roofing is a family owned roofing contractor at 17305 Interstate 35 North, Suite 132 in Schertz, reachable on (210) 998-1550 and at Office@ctrdiscountroofing.com. Its About page names Chase Chastain as owner and Erin Chastain as part owner, with Derek Munoz as client relations manager and Henry Munoz as project manager, and gives 2017 as the year the business began. Better Business Bureau records list Chasen Chastain as director and a business start date of November 10, 2020, which is the later of the two dates. The company does not explain on its own site what the letters CTR stand for.
The company positions itself on price and speed rather than on scale. Its own headline offer is free inspection, fast estimates and a lifetime warranty, it advertises express estimates delivered within about two hours, it says payment is not accepted until the customer is completely satisfied, and it states a lifetime warranty for the life of the shingles on all roof replacements. It reports more than 500 roofs installed. The word discount in the name is the company's own framing of that pricing posture, and the site presents the manufacturer shingle warranties from Owens Corning, GAF and CertainTeed as the backing for the coverage it advertises.
Work covers roof replacement and installation, roof repair, storm damage restoration, insurance claim assistance, gutter installation and free roof inspections, with synthetic underlayment used on replacements. The firm is a BBB Accredited Business with an A+ rating, accredited since March 18, 2025. It sits on the same Interstate 35 frontage road office address as several other Schertz businesses, in the corridor between San Antonio and New Braunfels where spring hail drives most roof replacement demand.
Highlights
Family owned and owner operated, with the owners and both managers named on the company's own About page
Publishes a two hour turnaround on estimates and free roof inspections
Advertises a lifetime warranty for the life of the shingles on all roof replacements, backed by manufacturer shingle warranties
States that payment is not accepted until the customer is completely satisfied
BBB Accredited with an A+ rating and reports more than 500 roofs installed
Serving Schertz, Guadalupe County, Texas and 1 more area shown on the map.
Insurance & credential verification
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyCTR Discount Roofing
InsuranceNot verified by us (we hold no certificate for this company — ask them for a current COI before signing)
RCAT statusNot listed
City/county registration
Registered — San Antonio #LIC-HIC-LIC20-16900096Check the registry ↗City Home Improvement Cntr. Registration current to 3/3/2028.
RegionSchertz
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
BBB Accredited Business, A+ rating, accredited since March 18, 2025 (verified on bbb.org)Verify on BBB ↗
Earned from CTR Discount Roofing's insurance verification, live Google rating, and standing in Schertz. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
Does Texas license roofing contractors?
No. There is no Texas state roofing licence, so nobody in Schertz or San Antonio can hold one. The checks that actually mean something are current general liability and workers compensation insurance, voluntary credentials such as RCAT, manufacturer programme status, and whatever registration the city requires. Any claim of a state roofing licence should make you pause.
Is CTR Discount Roofing an RCAT member?
A search of the Roofing Contractors Association of Texas directory did not return a record for this company. That is a not found via RCAT search result, not evidence that the company is unlisted or unqualified. RCAT membership is voluntary and plenty of active Texas roofers are not members.
What is the difference between RCAT Member and RCAT Licensed Roofing Contractor?
Member means a company pays annual dues to the association. Licensed Roofing Contractor, shown as CRRL, RRL or CRL, is a separate credential earned by meeting RCAT's own testing, insurance and experience standards. The two are not equivalent, so if a contractor mentions RCAT, ask which of the two it holds.
What does the discount in the name mean in practice?
It is the company's own positioning. CTR Discount Roofing markets on free inspections, estimates delivered quickly, a lifetime warranty on replacements and payment not being taken until the customer is satisfied. As with any price led offer, compare like for like: the same shingle line, the same underlayment, the same decking and ventilation allowances, and the same warranty terms in writing.
What does a lifetime shingle warranty actually cover?
Read it closely, because there are two separate warranties on most roofs. The manufacturer covers defects in the shingles themselves, often prorated after an initial period, and the contractor covers its own workmanship for a stated term. Ask for both documents in writing, ask who honours the workmanship warranty if the company changes hands, and check what transfers if you sell the house.
Why is hail the main reason roofs get replaced around Schertz?
The Interstate 35 corridor between San Antonio and New Braunfels takes damaging hail in most spring storm seasons. Hail bruises and fractures asphalt shingles in ways that shorten roof life long before the shingle's rated age, which is why storm restoration and insurance claim work dominate roofing demand in Schertz, Cibolo and Selma.
Are impact resistant shingles worth the extra cost here?
Often yes. Class 4 shingles are tested under UL 2218 to take a steel ball impact without splitting, and many Texas insurers give a premium credit for them. Ask for the Class 4 rating of the specific product in writing, then confirm the discount with your own insurer before committing.
Do I need a permit for a roof replacement?
Texas has no statewide building code, so it depends on the jurisdiction. Schertz and San Antonio each run their own residential permitting and inspection. Ask the contractor to confirm which authority covers your address, to pull the permit under its own business name, and to hand you the permit number.
How should I verify a roofer's insurance?
Ask for a certificate of insurance sent to you directly by the insurance agent or carrier rather than a PDF forwarded by the contractor, and check that it shows both general liability and workers compensation, that it is current, and that the named insured matches the legal entity on your contract. This directory verifies insurance separately from anything a company states about itself.
What should be in the contract before I sign?
The full scope including tear off, decking repair, underlayment, flashing and ventilation, the exact shingle product and colour, the workmanship warranty term, the manufacturer warranty being registered, the payment schedule, and who pulls the permit. Avoid paying the balance before the work is complete and inspected, and keep every document you are given.
