About
Smith & Ramirez Roofing is the trading brand of Smith and Ramirez Restoration, LLC, based at 1719 Wyoming Ave, El Paso, TX 79902. The BBB file records the business as started on 4/24/2012 with Tyrone Smith and Alejandro Ramirez as owners, and shows it BBB Accredited with an A+ rating since 4/30/2018. The company's own service area page also dates its El Paso and Las Cruces coverage to 2012. The site publishes (915) 900-2988 as the contact number, while BBB and GAF both list (915) 600-2866. The strongest verifiable credential is with GAF. GAF's own contractor directory lists Smith & Ramirez Restoration LLC at the Master Elite level with President's Club status and a FORTIFIED Roof specialty, and describes the company as the only 2 Star Master Elite contractor in El Paso. Master Elite is GAF's top factory certification tier and is limited to a small share of contractors in any market. The company also works with Eagle Roofing Products and Westlake tile, Unified Steel stone coated roofing, Polyglass low slope systems and VELUX skylights, and installs GAF Timberline solar shingles. El Paso is a very different roofing market from the rest of Texas. Far West Texas gets relentless high altitude sun and UV, wide day to night temperature swings, very low annual rainfall, spring wind and dust, and then the North American monsoon from roughly July into September that delivers short, intense downpours onto a housing stock full of flat and low slope roofs with parapet walls. Roofs here typically fail through UV breakdown, thermal cycling, cracked membranes and ponding rather than through the repeated large hail that drives the North Texas market. That is why the company's service mix leans on commercial and low slope work, roof coatings, tile and stone coated steel as well as shingles. Coverage runs across El Paso County (Anthony, Clint, Horizon, San Elizario, Socorro and Vinton) and over the state line into Las Cruces, Anthony, Chaparral, Mesilla and Sunland Park in New Mexico. The company states it carries 15 and 30 year labour warranties on roof replacement and uses its own employees rather than subcontractors.
Highlights
Services
Service areas
Location & service area
Insurance & credential verification
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
Confirm this licence yourself at web.rcat.net/rcat/search — search #03-0216 or the company name.
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
Google reviews
Everything went pretty good with Smith And Ramirez Roofing. I decided to have a roof replacement done., before my roof got much older. I called around, and came across Smith and Ramirez on the Internet. They sent Brady out to give me a quote and he went over what types of shingles they had to offer.. I went with the GAF Timberline HDZ shingles, that was the shingle that I researched and I felt it would work best for the high winds in my area, so they scheduled me an install date. They did a good job from start to finish, and the workers that did the roof replacement were very respectful and they cleaned up at the end of each day. It only took them a few days to get all the work done.. The roof came out very nice and should last for many years. Another thing that sold me was Brady’s product knowledge, warranty, and the unlimited wind rating on the shingles. I will definitely be recommending this company to my friends and family.
Smith & Ramirez provided exceptional customer service. The material used for my home was top tier and the workmanship was outstanding. Each step of the way was assuring and the employees and site managers were exceptional. I will highly recommend them to my family and friends.
Alex and his team did a superb job on replacing our 26 yr+ tile roof which suffered from leaks and poor maintenance from the previous owner. There's nothing worse than the feeling of worry when it rains and you have a bad roof. After Alex's team replaced our roof, we've experienced several rains with zero issues to our interior. No more wet, damaged drywall or puddles on the floor! It's the best feeling to know your home has a solid roof. The team showed up on time and did a great job keeping the area clean which I also appreciated. A side benefit is our house looks amazing now! The new roof really makes the whole house look updated and modern. Best investment we could have made for the home. Thanks Smith & Ramirez roofing team!
Alex Ramirez was very professional, detailed and knowledgeable about the process with the insurance company. When there were issues, Alex quickly responded with understanding and resolutions. Smith & Ramirez Roofing was incredibly professional and transparent. They clearly laid out the estimate and helped us navigate the insurance claim process. My new roof looks fantastic. Highly recommend!
Alex Ramirez was a blessing to work with. A true professional who understands the roofing business front to back.
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Verification badges
Earned from Smith and Ramirez Roofing's insurance verification, live Google rating, and standing in El Paso. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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