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About
Griffith Roofing is a residential roofing company based at 801 Charleston Drive in Southlake, Tarrant County, working across the Dallas Fort Worth Metroplex. BBB records give the legal entity as Mark Griffith Roofing Inc, incorporated on April 2, 2001, with Mark Griffith as president. The company describes itself as serving Southlake since 2001.
It has been BBB accredited since December 23, 2009 and carries an A+ rating. Its published service list covers residential roof replacement and repair, hail damage repair, wind and storm damage restoration, emergency roof repair, roof inspections, luxury home roofing and water damage solutions, in composition shingle and stone coated steel. Robby Duncan, field operations manager, joined the company in 2008.
The phone number on our record, (817) 657-6819, is the line published for Robby Duncan at Griffith Roofing Inc and is how we confirmed identity. The company's main published number is (817) 800-4802 and its general email is info@griffithroofing.com. Griffith Roofing appears in GAF's residential contractor locator, but GAF's page returned a block when we tried to read it, so the certification tier it holds is not verified here.
Highlights
Trading since 2001 under founder and president Mark Griffith
BBB accredited since December 23, 2009 with an A+ rating
Listed in GAF's residential contractor locator (tier not verified)
Focus on upscale and luxury homes across the DFW Metroplex
Long tenured team, with field operations manager Robby Duncan joining in 2008
Serving Southlake, Tarrant County, Texas and 6 more areas shown on the map.
Insurance & credential verification
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyGriffith Roofing
InsuranceNot verified by us (we hold no certificate for this company — ask them for a current COI before signing)
RCAT statusNot listed
City/county registration
Registered — Dallas Check the register ↗Contractor Certificate of Registration (Dallas City Code Ch. 52), type Roofing (RO). This company appears on the city's own list of registered contractors. The city publishes no certificate number or expiry date for this programme, so ask to see the registration itself before work starts.
RegionSouthlake
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
BBB Accredited Business (A+ rating, accredited since 2009)Verify on BBB ↗
Earned from Griffith Roofing's insurance verification, live Google rating, and standing in Southlake. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
Is Griffith Roofing licensed by the State of Texas?
No roofer is. Texas does not issue a state roofing licence, so nobody in the trade here is state licensed. Trust rests instead on current insurance, city registration where a city requires it, manufacturer credentials and third party records. Griffith Roofing is BBB accredited with an A+ rating and appears on the City of Dallas registered contractor list.
Is Griffith Roofing a member of RCAT?
We searched the RCAT directory at web.rcat.net and found no record for this company. That is a search result rather than proof of non membership. Note also that plain RCAT membership and RCAT's separately earned Licensed Roofing Contractor credential (CRRL, RRL, CRL) are two different things and should never be treated as equivalent.
How long has the company been in business?
BBB lists an incorporation date of April 2, 2001 for the legal entity Mark Griffith Roofing Inc, and the company itself says it has served Southlake since 2001.
Which areas does Griffith Roofing cover?
Southlake and the wider Dallas Fort Worth Metroplex. Colleyville, Trophy Club, Park Cities, North Dallas and Rockwall all appear in the company's own material.
Does it handle hail damage?
Yes. Hail damage repair, storm damage repair and wind damage restoration all appear on its published service list. North Texas takes more damaging hail than almost anywhere else in the country, so this is the dominant repair driver in the region.
What are Class 4 impact resistant shingles, and should I ask about them?
Class 4 shingles pass the UL 2218 steel ball impact test, the top rating for hail resistance. Many Texas insurers offer a premium discount for them. It is worth asking any North Texas roofer to quote a Class 4 option next to a standard one, then asking your insurer what discount actually applies to your policy.
What roofing materials does the company install?
Composition (asphalt) shingles and stone coated steel are the materials named on its BBB service list.
Does it hold manufacturer certifications?
It appears in GAF's residential contractor locator. We were unable to open GAF's own profile page to read the certification tier, so treat any specific claim such as Certified, Master Elite or President's Club as unverified until you check GAF's listing or ask the company for its GAF ID.
Do I need a permit to replace a roof in the DFW area?
Texas has no statewide building code governing this, so permitting and inspection are set city by city. Southlake, Colleyville, Dallas and every other municipality has its own rule. Confirm in writing that the roofer, not you, pulls the permit and books the inspection.
What should I ask before signing a roofing contract in Texas?
Ask for a current certificate of general liability and workers compensation insurance sent to you directly by the insurer rather than by the contractor. Ask for a written scope naming the exact shingle line, underlayment and flashing details, who pulls the permit, who supervises on site each day, the warranty terms in writing, and how insurance claim supplements are handled.
