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About
Preferred Exteriors is a Grapevine based storm restoration and exterior contractor working across the Dallas Fort Worth area from 2451 W. Grapevine Mills Circle, Suite 222. The business is registered with the BBB as Preferred Exteriors LLC and traded publicly for years as Mullins General Construction. The older domain, mullinsgc.com, now returns a permanent redirect to preferredext.com, and the RCAT, BBB and IKO records filed under the Mullins name carry the same phone number and the same owner.
The company covers roof replacement, repair, installation and inspection, along with siding, windows, fencing, painting, gutters and hail damage work. Its roofing page names asphalt shingle, metal, clay and ceramic tile, slate, cedar shake and shingle, modified bitumen, stone coated steel, built up and synthetic systems, and it publishes a service area of eighteen North Texas counties.
The BBB lists the business as accredited since August 2017 with an A+ rating and a start date of 9 May 2016, which matches the company's own "since 2016" line. Founder Chance Mullins says he has worked in restoration and roofing since 2006, and the site names a senior estimator, a program manager and a project manager alongside him.
Highlights
Storm restoration specialist that also handles siding, windows, fencing, painting and gutters, so one contractor can cover a whole hail claim
BBB Accredited Business with an A+ rating, accredited since August 2017
Publishes a defined eighteen county North Texas service area rather than a vague radius
Installs an unusually wide range of roof systems, from asphalt shingle and metal through slate, cedar and stone coated steel
Holds RCAT's separately earned Licensed Roofing Contractor credential, not just association membership
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyPreferred Exteriors
Insurance Required by RCAT Licensed credential (liability and workers’ comp cover are conditions of this credential; ask for the current certificate)
RCAT status Licensed Roofing Contractor Verify ↗credential held by Chance Mullins RRL
City/county registration
Required in Grapevine Check the registry ↗Contractor Registration (Building Services Department). Registration is required here to pull a roofing permit; we have not confirmed this company's own status, so check it before you sign.
Confirm this licence yourself at web.rcat.net/rcat/search — search #01-0541 or the company name.
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
RCAT Licensed Roofing Contractor (held by Chance Mullins RRL)Verify on RCAT ↗
BBB Accredited Business, A+ rating, accredited since 2017Verify on BBB ↗
Listed in GAF's own contractor directory (tier not confirmed)Verify on GAF ↗
Listed in IKO's own contractor finder (tier not confirmed)Company-reported — ask to see the certificate
Owens Corning and CertainTeed manufacturer credentials stated by the company, not confirmed in those manufacturers' own directoriesCompany-reported — ask to see the certificate
Google reviews
4.9
Rated by 75 verified Google reviewers Verified by Google
kristopher rodriques· a month ago
★★★★★
Preferred exteriors did an amazing job! Our roof and painting looks great and it was done timely once all the insurance paperwork was complete. Thank you so much and would recommend them to anyone!
Patrick Whatley· 2 years ago
★★★★★
I was more than pleased with the work Mullins GC did on my hail damage claim. They worked with the insurance company to get the proper settlement. The roof installation was great and included many extras that don’t show like extra waterproofing / tar paper were necessary and 8 nails per shingle instead of the usual 6 nails on the two vertical mansards on the sides of my second story. Gutter replacement and fence re-staining were also excellent. Foreman of each crew was very easy to work with.
Ryan Valenzuela· 2 years ago
★★★★★
I was initially recommended from my insurance company for a storm claim. Lindsey showed up on time and helped me thru the process of getting a much needed new roof. I would certainly do business with them again.
tanika randall· 11 months ago
★★★★★
I've been trying to get my roof repaired for over a year but since I wasn't approved for full replacement no contractor wanted the job. Preferred Exteriors stepped in and within 2 days my roof was repaired! Chris is a Godsend! Very professional and kind. They are now my go to for roofing!!!
Laura Taylor· a year ago
★★★★★
Cassie was my project manager with Mullins Construction when my dad's home had storm damage. The workmen literally removed and replaced the roof in one day. We were very pleased with the workmanship of both the roof and the siding. Cassie was knowledgeable, punctual, accessible, and a real pleasure to work with. I hope Mullins knows how lucky they are to have Cassie as a project manager. Her integrity and people skills are second to none.
Earned from Preferred Exteriors's insurance verification, live Google rating, and standing in Grapevine. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
Why do some listings for this company say Mullins General Construction?
Preferred Exteriors is the current public brand for the same business that operated as Mullins General Construction. The old domain mullinsgc.com issues a 301 permanent redirect to preferredext.com, the BBB file opened under the Mullins name now displays as Preferred Exteriors LLC with the same phone number, and the RCAT and IKO records under the older name resolve to the same company. Older reviews and directory entries under the Mullins name belong to this business.
Does Texas require a state roofing licence?
No. Texas has no state roofing licence, so nobody in Texas is "state licensed" as a roofer. What a homeowner can check instead is proof of general liability and workers compensation insurance, city registration where it is required, RCAT status, and BBB record.
What does RCAT Licensed mean, and how is it different from RCAT Member?
The Roofing Contractors Association of Texas runs two separate things. Anyone who pays dues can be a Member. The Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned separately through testing and experience requirements and is issued to a named individual at the company. This company holds the RCAT Licensed Roofing Contractor credential, which is the harder of the two to obtain.
How should a homeowner verify a roofer's insurance?
Ask for a certificate of insurance covering both general liability and workers compensation, and have it emailed to you directly by the insurance agent rather than handed over by the salesperson. Confirm the policy is current on the day work starts and that the named insured matches the legal entity on your contract, which here is Preferred Exteriors LLC.
How bad is hail in the Dallas Fort Worth area?
North Texas sits in the middle of Hail Alley and takes damaging hail most years. Hail damage on asphalt shingles often looks like nothing from the ground, showing up as bruised mats and knocked-off granules that shorten the roof's life rather than as immediate leaks, which is why a post-storm inspection is worth doing even when the ceiling is dry.
Are impact resistant Class 4 shingles worth it in North Texas?
For a hail-prone county they usually are. Class 4 is the top rating in the UL 2218 steel ball impact test, and most Texas homeowners insurers offer a premium discount for a Class 4 roof. Ask your carrier what the discount is before choosing, because it varies and it changes the payback period.
Does the company work with insurance carriers on hail claims?
The company states it is preferred by more than 100 insurance carriers and markets itself to insurance agents, adjusters and property managers as well as homeowners. Whatever the contractor does, the claim remains between you and your insurer, so read your own policy on deductible, recoverable depreciation and any cosmetic damage exclusion.
Which areas does Preferred Exteriors cover?
Its roofing page publishes an eighteen county service area across North Texas, including Tarrant, Dallas, Collin, Denton-adjacent counties such as Cooke and Grayson, and outer counties including Parker, Wise, Johnson, Hood, Hunt, Kaufman, Rockwall, Ellis, Van Zandt, Lamar, Hopkins, Delta, Fannin and Jack. Its office is in Grapevine, in Tarrant County.
Who issues the roofing permit in Grapevine?
Texas has no statewide building code enforcement, so permitting and inspection are handled city by city. In Grapevine that is the city's building inspections department, and neighbouring cities in Tarrant County set their own rules and fees. Confirm in writing that the contractor pulls the permit in its own name.
What should a homeowner ask before signing?
Get the exact shingle line and colour, the underlayment, the ventilation changes, the decking replacement price per sheet, the manufacturer warranty and the workmanship warranty all written into the contract. Ask who the on-site supervisor will be, whether the crew is in-house or subcontracted, and confirm the manufacturer credential on the manufacturer's own website rather than trusting a logo on a truck.
