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About
Heckadon Roofing & Construction, Inc. is a family run roofing and general contracting business in Prosper, Collin County, owned by James Heckadon. The BBB file gives a founding and incorporation date of 8 August 2016 and names Mr James Heckadon as the principal contact, which matches the contact name on the Arlington register. The registered address, 1100 Terrace Manor Drive, sits in the Gentle Creek Estates residential neighbourhood, so this is an owner run business operating from a home base rather than a commercial yard, which is common and entirely legitimate for a contractor of this size.
The company has been BBB accredited since 18 September 2017 and holds an A+ rating, with no out of business notice or alert on its file. Its BBB categories run wider than roofing alone: roofing contractors, general contractor, metal roofing, commercial roofing, fence contractors, gutters, window installation and solar installation. Reviewers repeatedly mention the owner being on site himself and helping homeowners navigate hail insurance claims, which is the everyday reality of roofing in Collin County.
Published hours are long, Monday to Sunday 8am to 8pm on the BBB file, and payment options include financing as well as cards and transfers. Prosper sits squarely in the North Texas hail belt, so impact rated shingles and storm claim work are the core of the residential business.
Highlights
Owner operated: James Heckadon is the named principal and reviewers report him on site himself
BBB accredited since 2017 with an A+ rating and no alerts on file
Trading since August 2016, so nearly a decade in the same North Texas market
Roofing plus general contracting, so gutters, fencing, windows and solar can be handled on one job
Long published hours, Monday to Sunday 8am to 8pm, useful after a storm
Serving Prosper, Collin County, Texas and 1 more area shown on the map.
Insurance & credential verification
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyHeckadon Roofing & Construction
InsuranceNot verified by us (we hold no certificate for this company — ask them for a current COI before signing)
RCAT statusNot listed
City/county registration
Registered — Arlington Check the register ↗Registered contractor, City of Arlington. Arlington registers roofing companies in its general contractor category; its published dataset carries no registration number and no expiry date, and the dataset itself may lag by some months.. This company appears on the city's own list of registered contractors. The city publishes no certificate number or expiry date for this programme, so ask to see the registration itself before work starts.
RegionProsper
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
BBB Accredited Business since 18 September 2017, A+ rating (verified on the BBB profile)Verify on BBB ↗
North Texas Roofing Contractors Association (NTRCA) member (company stated)Company-reported — ask to see the certificate
2020 BBB Torch Award finalist (company stated)Company-reported — ask to see the certificate
Earned from Heckadon Roofing & Construction's insurance verification, live Google rating, and standing in Prosper. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
Is the company owner operated?
Yes. The BBB file names Mr James Heckadon as the principal contact and the business is described on its own site as family owned. The name on the Arlington register is the same James Heckadon. The registered address is a house in the Gentle Creek Estates neighbourhood of Prosper, so it is run from a home base rather than a commercial yard.
Is a home based roofing contractor a concern?
Not by itself. Plenty of established owner run contractors work from a home office and put their money into crews and trucks rather than a storefront. What matters is the same everywhere: current insurance, a real trading history, a checkable review record and references you call.
How long has Heckadon been in business?
The BBB file gives 8 August 2016 as both the founding and incorporation date, and the company has been BBB accredited since 18 September 2017 with an A+ rating. That is coming up on a decade in the same market.
Does Texas license roofing contractors?
No. Texas has no state roofing licence and no state board to look up. The checks that do mean something are current general liability and workers compensation insurance, city registration where required, BBB and trade association standing, and references from jobs like yours.
Is the company an RCAT member?
We did not find a record for it via the RCAT directory search. RCAT membership is voluntary. Separately, the company states membership of the North Texas Roofing Contractors Association, which is a regional association and a different body from RCAT. Ask to see current standing in either.
What is the difference between RCAT Membership and an RCAT Licensed Roofing Contractor?
Membership means the company pays dues to the association. The Licensed Roofing Contractor credential, shown as CRRL, RRL or CRL after a person's name, is separately earned by an individual through the association's own programme. They are not the same thing and neither is a government licence.
Why does hail dominate roofing in Prosper and Collin County?
North Texas sits in the hail belt and takes damaging hail most years. It is hail, not age, that ends most roofs here, which is why so much residential roofing work runs through insurance claims and why impact rated shingles are worth pricing.
Should I fit Class 4 impact resistant shingles?
Class 4 is the top rating in the UL 2218 impact test and many Texas insurers give a premium discount for it. The discount varies a lot by carrier, so call your own insurer and ask what it is worth on your policy before you decide, then weigh that against the extra material cost.
Can a contractor pay or absorb my insurance deductible?
No. Texas law prohibits a contractor from paying, rebating, waiving or absorbing an insurance deductible on a property insurance claim. If anyone offers, that is a reason to walk away, not a discount.
What should I ask before signing a roofing contract in Prosper?
Ask which permits the Town of Prosper requires and who pulls them, since Texas has no statewide building code and permitting is set city by city. Ask for the certificate of insurance direct from the agent. Get the shingle brand, line and colour in writing, agree the price for replacing rotten decking in advance, and separate the manufacturer warranty from the company's own workmanship warranty.
