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About
Pappas Roofing and Construction is a Plano based roofing and construction contractor working across the Dallas-Fort Worth metroplex. The company says it has served Plano and the surrounding area since 2010, and the Better Business Bureau records the business as started in January 2010. Its office is at 801 K Avenue, Suite 16 in Plano (Collin County). The company recently absorbed the Envision Construction team, and its site describes the two groups as now working together under the Pappas name.
The service list spans residential, multi-family, commercial and industrial work. On the roofing side that includes roof replacement and installation, roof repair, leak repair, emergency repair, maintenance, inspections, roof coatings, storm and hail damage repair, gutters and skylights, plus insurance claims assistance. The company also does interior and exterior construction for commercial and multi-family properties, covering drywall, framing, flooring, insulation and interior finishes. Roof types it lists include asphalt shingle, metal, tile, shake, flat, TPO and PVC systems.
Pappas appears in GAF's own contractor directory as a Master Elite contractor, GAF's top residential tier, and the company also states a GAF Master Select commercial credential and membership in the National Apartment Association and Texas Apartment Association. It has been BBB Accredited since June 2015 and carries an A+ rating. Plano and the wider Collin County area sit squarely in North Texas hail territory, so homeowners here should ask about impact-resistant (Class 4) shingles and about how a contractor documents hail damage for an insurance adjuster.
Highlights
GAF Master Elite contractor, a tier GAF says is held by roughly two percent of roofing companies nationally, and confirmed by a listing in GAF's own contractor directory
BBB Accredited with an A+ rating since June 2015
Handles residential, multi-family, commercial and industrial roofs, plus interior and exterior construction for commercial properties
Advertises 24/7 availability for emergency roof repair across the DFW metroplex
Family owned and operating from Plano since 2010, recently combining teams with Envision Construction
Serving Plano, Collin County, Texas and 23 more areas shown on the map. View on Google Maps ›
Insurance & credential verification
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyPappas Roofing and Construction
InsuranceNot verified by us (we hold no certificate for this company — ask them for a current COI before signing)
City/county registration
Required in Plano Permit office ↗Contractor Registration (Building Inspections Department). Registration is required here to pull a roofing permit; we have not confirmed this company's own status, so check it before you sign.
Status Current in the RCAT directory (no published licence number for this record)
RCAT member ID736 (member since 2017)
Licence boardRCAT, Roofing Contractors Association of Texas (Texas issues no state roofing licence; RCAT runs the licensing programme)
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
GAF Master Elite Contractor (listed in GAF's own contractor directory)Verify on GAF ↗
BBB Accredited Business, A+ rating (accredited since June 2015)Verify on BBB ↗
GAF Master Select commercial roofing contractor (stated by the company)Company-reported — ask to see the certificate
National Apartment Association member (stated by the company)Company-reported — ask to see the certificate
Texas Apartment Association member (stated by the company)Company-reported — ask to see the certificate
Google reviews
4.9
Rated by 230 verified Google reviewers Verified by Google
Fabian Hypolite· 2 years ago
★★★★★
Turf Installation
Bryan, our salesperson, was responsive and attentive throughout the entire project. He was transparent, listened to our needs, and delivered every time. The crew that worked on the project was exceptional. They cleaned up well after each day's work and were pleasant 👌 and respectful. We are 100% pleased with the final product!
ademola salawu· 2 years ago
★★★★★
I recently had my roof shingles replaced by Pappas Roofing after they were damaged by hail, and I couldn't be happier with the results! The team was professional, efficient, and highly skilled. Michael and Zach completed the job quickly and left no mess behind. The quality of workmanship is top-notch, and it's clear they take pride in doing a great job. I highly recommend Pappas Roofing to anyone needing roofing work. Their expertise and excellent customer service really stand out!
Mark Natale· 3 years ago
★★★★★
I recently had the pleasure of working with Bryan from Envision, and I am thrilled with the outcome of the project. Bryan was knowledgeable, professional, and attentive to my needs throughout the entire process.
From our first consultation, I could tell that Bryan had a deep understanding of the various types of artificial turf available, as well as the specific needs of my property. He took the time to explain the different options, and helped me select the perfect turf for my space.
Throughout the installation process, Bryan and his team worked quickly and efficiently, and they were always respectful of my property. They ensured that everything was done to my satisfaction, and they were happy to answer any questions I had along the way.
The finished product is nothing short of amazing. My new artificial turf looks and feels just like natural grass, but without all the maintenance and upkeep. It's perfect for my busy lifestyle, and I couldn't be happier with the result.
Overall, I would highly recommend Bryan and his team for anyone looking for top-quality artificial turf installation. They are experts in their field, and they truly care about their clients' satisfaction. Thank you, Bryan, for an exceptional job
Jeremy Kincaid· 3 years ago
★★★★★
After my 1 year inspection turned up wind and hail damage, I called Envision Roofing. They helped coach me through working with insurance, provided high quality work on a quick schedule, and cleaned up well afterwards. I highly recommend Envision for any work you need done!
Brent SoRelle· a year ago
★★★★★
Zach was really good on following up with us about the process and making sure any questions or concerns were addressed. I would recommend them. We like the black shingle color recommendation.
Earned from Pappas Roofing and Construction's insurance verification, live Google rating, and standing in Plano. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
Does Texas license roofing contractors?
No. There is no state roofing license in Texas, so a roofer does not need a state credential to work on your home. Verify a contractor a different way: confirm current general liability and workers compensation insurance with the insurance agent, review its Better Business Bureau record, check its standing with the Roofing Contractors Association of Texas, and confirm any city registration your municipality requires.
What does GAF Master Elite actually mean?
Master Elite is GAF's top residential contractor tier. GAF requires proof of insurance, a track record and ongoing training, and it says only about two percent of US roofing companies hold it. The practical benefit is access to GAF's strongest system warranties, including the Golden Pledge Limited Warranty. You can verify any contractor's current status through GAF's own contractor directory rather than taking a logo on a website at face value.
What is the difference between an RCAT Member and an RCAT Licensed Roofing Contractor?
The Roofing Contractors Association of Texas separates the two deliberately. Membership means a company pays dues and belongs to the association. The Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned by an individual through testing and continuing education. A company can be a member without anyone there holding the credential, so ask specifically which applies.
Are Class 4 impact-resistant shingles a good idea in Plano and Collin County?
Collin County sits in North Texas Hail Alley and takes damaging hail on a regular cycle. Class 4 impact-resistant shingles are tested against a two inch steel ball drop and many Texas homeowners insurance carriers offer a premium discount for them. Call your carrier first and ask what discount applies, then weigh that against the upgrade cost over the roof's expected life.
How should hail damage be documented for an insurance claim?
A good contractor photographs hail strikes on shingles, soft metals such as vents, gutters, flashing and any AC fins, marks a test square, and notes the storm date. It should then meet your insurance adjuster on the roof so both are looking at the same evidence. Ask for a copy of the full documentation package for your own records before the adjuster visit.
Can a roofer pay or waive my insurance deductible in Texas?
No. Texas law makes it illegal for a contractor to pay, waive, absorb, rebate or credit an insurance deductible on a property insurance claim, and it is illegal for a homeowner to accept it. If a contractor offers this, walk away. It is a strong signal about how the rest of the job will be handled.
Do I need a permit for a roof replacement in Plano?
Texas has no statewide building code, so permitting is handled city by city. Plano, Frisco, Allen, McKinney and Richardson each run their own reroof permit and inspection process, and requirements differ. Your contractor should pull the permit in its own name and schedule the final inspection. Ask for the permit number before the tear off begins.
What roof types does Pappas Roofing and Construction install?
The company lists asphalt shingle, metal, tile and shake for residential work, and flat, TPO and PVC systems along with roof coatings on the commercial and multi-family side. It also covers gutters and skylights. If you have an unusual system, ask to see recent local examples of that exact roof type rather than a general portfolio.
What should be in a Texas roofing contract before I sign?
Get the full scope in writing: tear off versus overlay, the price for replacing rotten decking, underlayment and ice barrier, ventilation, flashing and drip edge, cleanup and magnet sweep. Add the shingle line and colour, the manufacturer warranty and the separate workmanship warranty in writing, proof of insurance, the permit plan, the payment schedule, and the name of the on site supervisor.
Does the company work on apartment and commercial buildings, not just houses?
Yes. Pappas lists multi-family, commercial and industrial roofing alongside residential work, and it also offers interior construction for commercial and multi-family properties covering drywall, framing, flooring, insulation and interior finishes. The company states membership in the National Apartment Association and the Texas Apartment Association. Property managers should still request references from comparable sized properties.
