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About
Flat Rock Roofing & Construction, LLC is a storm restoration and roofing company founded in January 2023 by Alex Edwards. It operates from a suite at 18111 Preston Rd in Far North Dallas, at the corner of Preston and Frankford Roads; that address sits in the slice of the City of Dallas that lies in Collin County. The company states it serves customers across Texas.
The firm focuses on hail restoration, handling not just the roof but also windows, fences, and gutters, and it works with homeowners' insurance carriers on storm claims. Its roofing services cover repair, replacement, emergency work, and shingle, tile, and flat roofing for residential and commercial properties. The company describes itself as fully insured and bonded (stated by the company; verify the certificate of insurance directly).
Flat Rock is BBB accredited with an A+ rating and has held accreditation since July 2023, only months after the LLC formed in January 2023.
Highlights
BBB accredited with an A+ rating since July 2023
Storm restoration scope covers roof, windows, fence, and gutters in one project
Works directly with insurance carriers on hail claims
Founder-led company (Alex Edwards, founder and CEO)
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyFlat Rock Roofing & Construction
Insurance Required by RCAT Licensed credential (liability and workers’ comp cover are conditions of this credential; ask for the current certificate)
RCAT status Licensed Roofing Contractor Verify ↗credential held by Alex Edwards RRL
City/county registration
Required in Dallas Check the registry ↗Contractor Certificate of Registration (Dallas City Code Chapter 52). Registration is required here to pull a roofing permit; we have not confirmed this company's own status, so check it before you sign.
Status Current in the RCAT directory (no published licence number for this record)
RCAT member ID1638 (member since 2024)
Licence boardRCAT, Roofing Contractors Association of Texas (Texas issues no state roofing licence; RCAT runs the licensing programme)
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
RCAT Licensed Roofing Contractor (held by Alex Edwards RRL)Verify on RCAT ↗
Earned from Flat Rock Roofing & Construction's insurance verification, live Google rating, and standing in Dallas. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
Is Flat Rock Roofing licensed by the State of Texas?
Texas does not license roofers at the state level, so no company can hold a Texas state roofing license. This listing carries RCAT Licensed status, a voluntary credential. Also confirm insurance directly by asking for a current certificate of insurance.
What is the difference between an RCAT Member and an RCAT Licensed contractor?
An RCAT Member simply belongs to the Roofing Contractors Association of Texas. The RCAT Licensed Roofing Contractor credential is a separately earned designation with testing and vetting. Ask a contractor which of the two it actually holds; they are not interchangeable.
Is Flat Rock Roofing BBB accredited?
Yes. BBB shows Flat Rock Roofing & Construction, LLC with an A+ rating, accredited since July 17, 2023. BBB records list the business as started and incorporated in January 2023, with Alex Edwards as principal.
How new is this company?
BBB records show the LLC started in January 2023. When hiring any newer company, ask for recent local references, proof of insurance, and written warranty terms, and confirm who will actually be on your roof.
Does Flat Rock handle insurance claims for hail damage?
Yes. The company markets itself as a storm restoration firm and says it works with insurance companies on hail claims, covering roofs, windows, fences, and gutters. Note that in Texas the policyholder, not the roofer, files and owns the claim.
Should I get Class 4 impact-resistant shingles in North Texas?
The Dallas area is in Hail Alley, so Class 4 (UL 2218) shingles are worth pricing. Many Texas insurers discount premiums for them, but some add cosmetic damage exclusions in exchange, so review the endorsement language with your agent.
Do I need a permit to replace a roof in the Dallas area?
Texas has no statewide building code for this; each city sets its own rules. Requirements differ between Dallas, Plano, Frisco, and other suburbs, so confirm with your city's building department or have the contractor do so before work begins.
What should I ask a storm restoration contractor before signing?
Ask for a certificate of insurance, a local physical address, references from recent jobs, the workmanship warranty in writing, and a clear scope. Texas law also bars contractors from paying or absorbing your insurance deductible, so treat any such offer as a red flag.
Where is Flat Rock Roofing located?
Its address is 18111 Preston Rd, Suite 880, Dallas, TX 75252, an office tower at Preston and Frankford in Far North Dallas. That parcel lies in the Collin County portion of the City of Dallas.
What areas does Flat Rock Roofing serve?
The company is based in Dallas and states that it serves customers across Texas, with a focus on storm and hail restoration work.
