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About
C&T Roofing and Remodeling is a long-running residential roofing and remodeling contractor at 4005 97th Street in Lubbock, Texas. It also trades locally as C&T Roofing and Windows. Alongside roofing it handles window installation, painting and general remodeling, and it advertises help navigating insurance claims, which is the normal route to a new roof on the South Plains after a hail event.
The company has visible local standing rather than a big web presence. It has been a BBB Accredited Business since October 2014 and carries an A+ BBB rating, and it is listed in the Lubbock Area Roofing Contractors Association directory as a residential contractor. Its RCAT record shows the separately earned Licensed Roofing Contractor credential rather than plain association membership.
One practical caveat for anyone trying to reach the company online: the domain that both RCAT and the local association still list, candtroofingandwindows.com, no longer resolves to a website. It now redirects to a domain registrar parking page. BBB currently points to the company's Facebook page instead. The phone number, (806) 778-6712, is consistent across BBB, RCAT, the association directory and local listings.
Highlights
One of the longer-tenured roofers in Lubbock, BBB accredited since 2014 with an A+ rating
Holds RCAT's separately earned Licensed Roofing Contractor credential, not just association membership
Listed in the Lubbock Area Roofing Contractors Association directory as a residential contractor
Roofing, windows, painting and remodeling handled by one contractor, useful after a hail storm damages more than the roof
Local, single-location operation rather than a storm-chasing out-of-town crew
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyC&T Roofing and Remodeling
Insurance Required by RCAT Licensed credential (liability and workers’ comp cover are conditions of this credential; ask for the current certificate)
RCAT status Licensed Roofing Contractor Verify ↗credential held by Vincent Thiel RRL
City/county registration
Required in Lubbock Permit office ↗Contractor Registration (City Code Article 28.04). Registration is required here to pull a roofing permit; we have not confirmed this company's own status, so check it before you sign.
Confirm this licence yourself at web.rcat.net/rcat/search — search #01-0330 or the company name.
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
RCAT Licensed Roofing Contractor (held by Vincent Thiel RRL)Verify on RCAT ↗
BBB Accredited Business since 2014, A+ ratingVerify on BBB ↗
Lubbock Area Roofing Contractors Association member (listed in the LARCA directory)Company-reported — ask to see the certificate
Earned from C&T Roofing and Remodeling's insurance verification, live Google rating, and standing in Lubbock. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
Does this company have a website?
Not a working one at present. The address listed for it in the RCAT and Lubbock Area Roofing Contractors Association directories, candtroofingandwindows.com, now redirects to a domain registrar parking page with no business content. BBB currently lists the company's Facebook page as its web presence. Phone, (806) 778-6712, is the reliable way to reach it.
Is C&T Roofing and Remodeling licensed by the State of Texas?
Texas does not license roofing contractors at state level, so no Texas roofer holds a state roofing licence. What this company does hold is RCAT's separately earned Licensed Roofing Contractor credential, which is a voluntary industry credential, plus BBB accreditation since 2014. Always confirm current insurance directly with the carrier as well.
What is the difference between RCAT Licensed and RCAT Member?
They are two different things. Any roofing company can join RCAT as a dues-paying Member. The Licensed Roofing Contractor credential (CRRL, RRL or CRL) is awarded separately by RCAT to an individual who meets the association's requirements. C&T Roofing and Remodeling is carried in the Licensed category, which is the stronger of the two.
How bad is hail in Lubbock?
Lubbock and the wider South Plains sit in the belt often called Hail Alley, and severe hail is the single biggest driver of roof replacement in the region. Wind-driven hail can bruise shingles without obviously breaking them, so damage often shows up as premature granule loss and leaks months later. A written post-storm inspection with dated photographs is worth having even if you do not file immediately.
Are Class 4 impact-resistant shingles worth it in Lubbock?
For many South Plains homeowners they are. Class 4 shingles pass a steel ball impact test and many Texas insurers give a premium discount for them, which can offset the upgrade cost over the life of the roof. Ask your own insurer what discount your policy allows before deciding, since the amount varies by carrier.
Do I have to pay my insurance deductible on a hail claim?
Yes. Texas law makes it illegal for a contractor to pay, waive, rebate or otherwise absorb your insurance deductible. If a roofer offers to make the deductible disappear, walk away.
Do I need a permit for a reroof in Lubbock?
Texas has no statewide building code administration, so permitting is set locally. The City of Lubbock has its own permit and inspection requirements and unincorporated Lubbock County differs. Confirm which jurisdiction covers your address and make sure the contractor pulls the permit in its own name rather than asking you to.
How do I tell a local roofer from a storm chaser?
Look for a fixed local address you can visit, a phone number that has been the same for years, membership in the local association, and a BBB record with history behind it. C&T Roofing and Remodeling has operated from 4005 97th Street in Lubbock with the same phone number for over a decade and is listed in the Lubbock Area Roofing Contractors Association directory.
Does the company do commercial roofs?
Its RCAT and local association listings categorise it as a residential contractor, and its BBB categories are roofing, painting and window installation. For a large commercial or low-slope membrane project you would want to confirm capability directly.
What should I ask before signing a roofing contract?
Ask for a written scope naming the exact shingle product and whether it is Class 4, a certificate of insurance sent to you by the carrier rather than the contractor, the manufacturer and workmanship warranty documents, whether the crew is employed or subcontracted, the permit plan, and a payment schedule that does not front-load a large deposit before materials are delivered.
