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About
Roland's Roofing Co. Inc. has been working on San Antonio roofs since 1970, when Roland H. Gonzales Sr., a former serviceman, started the business. It is now in its third generation of family ownership, with Roland H. Gonzales Jr. as president and his sister, listed with the BBB as Ilia C. Gehring and on the company site as Cookie Gehring, as vice president. The office is at 6735 Low Bid Ln, Suite A, in northwest San Antonio.
The company covers residential and commercial work: roof repair, full replacement, storm damage restoration and drone roof inspections, along with gutters, siding, windows and skylights. It installs asphalt shingle, metal, tile, slate, wood shake and flat roofing systems, and names GAF, Owens Corning, CertainTeed, Malarkey, TAMKO and Berridge among the manufacturers it works with.
Roland's appears in GAF's own contractor directory, where its commercial profile is headed as a GAF Master Roofer. The company describes itself as GAF Master Elite certified on its website. Its BBB file, opened in 1973, carries an A+ rating, although the company is not a BBB accredited business. Alongside San Antonio it lists Boerne, Helotes, Alamo Heights and New Braunfels, and its About page describes a second base in Austin serving South and Central Texas.
Highlights
Family owned and operated since 1970, now in its third generation, with a BBB file open since 1973.
Listed in GAF's own contractor directory, so the manufacturer relationship can be checked at the source rather than taken on trust.
Broad material range for a local firm: shingle, metal, tile, slate, wood shake and flat roofing, plus gutters, siding and windows in house.
A+ BBB rating on a file with more than fifty years of history behind it.
Uses drone roof inspections, which lets a homeowner see the damage evidence rather than take a verbal report.
Serving San Antonio, Bexar County, Texas and 4 more areas shown on the map.
Insurance & credential verification
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyRoland’s Roofing
InsuranceNot verified by us (we hold no certificate for this company — ask them for a current COI before signing)
RCAT statusNot listed
City/county registration
Registered — San Antonio #1785578-H920721Check the registry ↗City Residential Building Cntr. Registration current to 3/13/2027.
BBB ratingA+ rating Verify on BBB ↗(rated by BBB but not a BBB Accredited Business; accreditation is optional and paid for, so not holding it is not a mark against a company)
RegionSan Antonio
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
Listed in GAF's own contractor directory, commercial profile headed as a GAF Master RooferVerify on GAF ↗
GAF Master Elite (stated by the company)Company-reported — ask to see the certificate
James Hardie, Pella and Senox factory partnerships (stated by the company)Company-reported — ask to see the certificate
BBB A+ rating (not a BBB accredited business)Verify on BBB ↗
Earned from Roland’s Roofing's insurance verification, live Google rating, and standing in San Antonio. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
How long has Roland's Roofing been in business?
The company was founded in 1970 by Roland H. Gonzales Sr. Its BBB file was opened in 1973 and lists a business start date of 1 January 1970 with incorporation in 1981. That gives it one of the longer continuous track records among San Antonio roofers, and it remains family owned across three generations.
Is Roland's Roofing licensed by the State of Texas?
Texas issues no state roofing licence, so the honest answer is that no Texas roofer holds one. Roland's is registered with the City of San Antonio, which is the local requirement for pulling roofing permits, and it appears in GAF's manufacturer directory. Judge it on insurance, city registration and manufacturer credentials rather than a state licence that does not exist.
Is Roland's Roofing an RCAT member?
No record for the company was returned by the Roofing Contractors Association of Texas member search, using both Roland and Rolands as keywords. RCAT membership is voluntary and plenty of long established Texas roofers never join, so this says nothing about the quality of the work. It simply means RCAT is not one of the credentials available to check.
What does GAF Master Elite mean, and is it verified here?
GAF Master Elite is the top residential tier in GAF's contractor programme and, by GAF's own account, is held by a small minority of North American roofers. Roland's does appear in GAF's contractor directory, and its commercial profile there is headed as a GAF Master Roofer. The Master Elite label itself is what the company states on its own website, so treat that specific tier as a company claim until you see the certificate.
Does the company handle hail and storm insurance claims?
Yes. The website describes storm damage restoration as a core service and the company presents itself as experienced with insurance claims. Hail and wind driven storms are the leading cause of roof claims across Bexar County. Remember that the insurer's adjuster, not the roofer, decides the scope of a covered claim, and you should never sign a contract whose price is left open until the settlement lands.
What roofing materials can Roland's install?
Its residential page lists asphalt shingles, metal, tile, flat roofing, slate and wood shake, and its commercial side covers low slope systems including TPO. It also names GAF, Owens Corning, CertainTeed, Malarkey, TAMKO and Berridge among the manufacturers whose products it works with.
Do I need a permit for a reroof in San Antonio?
Yes. Texas has no statewide building code enforcement, so requirements are set city by city, and the City of San Antonio requires a permit for residential reroofing. A registered contractor should pull it under their own registration. If a roofer wants you to pull the permit in your own name, ask why.
Are Class 4 impact-resistant shingles worth it in San Antonio?
Bexar County sits in a hail prone belt, and Class 4 impact rated shingles are tested to withstand a two inch steel ball impact without splitting. Many Texas carriers offer a premium discount for them. Ask your own insurer what the discount is on your policy before deciding, because that number determines whether the upgrade pays for itself.
Does Bexar County need windstorm certification?
No. Windstorm certification applies to the fourteen first tier coastal counties covered by the Texas Windstorm Insurance Association. Bexar County is inland and is not one of them, so no coastal windstorm inspection or certificate is required for a San Antonio roof.
What should I check before signing with any San Antonio roofer?
Get a certificate of insurance direct from the insurance agency showing general liability and workers compensation with dates covering your job. Get the workmanship warranty in writing with its term stated. Confirm who pulls the permit. Confirm whether the crew is employed or subcontracted. And ask for recent local job addresses you can drive past yourself.
