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About
ValueGuard Roofing LLC is a roofing, siding, gutter and solar contractor based in Flint, a small unincorporated community in Smith County roughly ten miles south of Tyler in East Texas. Its own site describes a Tyler area team working a radius of about 50 miles around Tyler, and names Tyler, Bullard and Lindale alongside its home community of Flint. This is a regional East Texas operation rather than a statewide one.
The BBB profile for ValueGuard Roofing LLC lists the business as started in February 2023 and incorporated in February 2024, names Chelsea Caye Hilliard as co-owner, and shows the company as a BBB Accredited Business with an A rating and 24 hour operation seven days a week. Referral platform listings describe the owner as a UT Tyler construction management graduate with a commercial construction background, which is stated by the company rather than something confirmed here.
The published work centers on architectural shingle roof replacement, with the site stating that the company does not install 3-tab shingles and that impact resistant, stain resistant and luxury shingle options are available. Shingle lines named on the site include Atlas Pinnacle Pristine, IKO Dynasty, CertainTeed and Malarkey Highlander NEX. Seamless aluminum gutters, siding, solar panel installation, insurance claim support and emergency tarping round out the service list. No manufacturer certification for this company was found in any manufacturer's own contractor directory, so none is claimed here even though those shingle brands are named as products it installs.
Highlights
BBB Accredited Business with an A rating on a profile registered in Flint, TX
East Texas coverage worked from a Flint base, roughly a 50 mile radius around Tyler
Installs architectural shingles only, with impact resistant and stain resistant options offered
Roofing, siding, seamless aluminum gutters and solar handled by a single contractor
Around the clock availability, listed as 24 hours seven days a week on both BBB and the company's own site
Serving Flint, Smith County, Texas and 3 more areas shown on the map.
Insurance & credential verification
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyValueGuard Roofing
Insurance Required by RCAT Licensed credential (liability and workers’ comp cover are conditions of this credential; ask for the current certificate)
RCAT status Licensed Roofing Contractor Verify ↗credential held by Chelsea Hilliard RRL
City/county registration
Not checked for FlintTexas has no state roofing licence, and city rules differ: some require contractor registration, some run a voluntary registry, some neither. Ask this company and your local permit office.
Confirm this licence yourself at web.rcat.net/rcat/search — search #01-0700 or the company name.
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
RCAT Licensed Roofing Contractor (held by Chelsea Hilliard RRL)Verify on RCAT ↗
Earned from ValueGuard Roofing's insurance verification, live Google rating, and standing in Flint. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
Is ValueGuard Roofing licensed by the State of Texas?
Texas does not issue a state roofing licence, so no roofer in Texas holds one. What exists instead is a mix of private and local checks: RCAT status, general liability and workers compensation insurance, BBB accreditation, and city or county contractor registration where a jurisdiction requires it. ValueGuard Roofing is a BBB Accredited Business with an A rating and is carried in this directory under RCAT Licensed Roofing Contractor status. Ask any roofer for a current certificate of insurance before work starts.
What is the difference between an RCAT member and an RCAT Licensed Roofing Contractor?
RCAT, the Roofing Contractors Association of Texas, runs two separate things that are easy to confuse. Ordinary membership means a company pays dues and agrees to the association's code of ethics. The Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned separately through testing and documented experience. They are not equivalent, and neither one is a government licence. This listing records ValueGuard Roofing under the RCAT Licensed Roofing Contractor status.
Which towns does ValueGuard Roofing actually serve?
The company is based in Flint, an unincorporated community in Smith County about ten miles south of Tyler. Its own site says it works a radius of roughly 50 miles around Tyler and names Tyler, Bullard and Lindale alongside Flint. That covers the Tyler metro and a good part of surrounding East Texas. It is a regional East Texas contractor, not a statewide one.
Does hail really matter around Tyler, or is that only a North Texas problem?
Hail is heaviest in the North and Central Texas corridor often called Hail Alley, but East Texas around Tyler still takes damaging hail and wind driven spring storms most years. Hail claims are a routine part of roofing work in Smith County. That is why impact resistant shingle options are worth asking about even outside the heaviest hail belt.
What are impact resistant (Class 4) shingles and are they worth paying for?
Class 4 is the top rating in the UL 2218 steel ball impact test, and shingles that earn it are built to resist cracking from hail strikes. Many Texas insurers offer a premium discount for a Class 4 roof, but the size of the discount varies by carrier and is never automatic. ValueGuard's site lists impact resistant shingles among the options it installs. Confirm the exact product and the discount with your own insurer before you commit.
Do I need a permit to replace a roof in Flint?
Texas has no statewide building code enforcement, so permitting and inspection are decided city by city and county by county. Flint is unincorporated, so Smith County rules apply rather than a city building department, while a job inside Tyler city limits follows the City of Tyler process. Ask the contractor in writing who pulls any permit and who schedules any inspection.
What roofing products does this company install?
The site describes architectural shingle work and states the company does not install 3-tab shingles, with impact resistant, stain resistant and luxury shingle options available. Shingle lines named on the site include Atlas Pinnacle Pristine, IKO Dynasty, CertainTeed and Malarkey Highlander NEX. Alongside roofing it lists seamless aluminum gutters, siding and solar panel installation.
How does a hail or storm insurance claim normally work?
You file the claim with your own insurer, the carrier sends an adjuster, and the roofer typically meets the adjuster on site and documents damage. ValueGuard's site says it works as an insurance claim contractor and provides complimentary photo reports. Read anything you sign carefully, especially any document that assigns your claim benefits to a contractor, and keep the claim negotiation between you and your carrier.
What should I ask before signing a roofing contract in Texas?
Ask for a current certificate of insurance covering both general liability and workers compensation, sent by the insurance agent rather than handed over as a photocopy. Get a written scope that lists tear off, decking replacement pricing, underlayment, ventilation and flashing. Separate the manufacturer warranty on materials from the workmanship warranty on labor, confirm who pulls permits, and pin down the payment schedule and completion expectations in writing.
How can I check this company for myself?
Read the BBB profile for ValueGuard Roofing LLC in Flint, look at the Google Business Profile reviews, and compare both against the company's own site. Ask for the certificate of insurance directly from the insurer's agent, and ask for two or three recent local addresses you can drive past. Public reviews and a company's own marketing claims are different kinds of evidence, so use both.
