About
Authentic Roofing is a Plano based roofing contractor working residential and commercial properties across the Dallas-Fort Worth area. Better Business Bureau records give a business start date of 8 June 2020 and name Samuel Hernandez as managing member and Sean Roberts as managing partner. RCAT lists the company under Samuel Hernandez as a contractor member since 2022. The work the company describes on its own site is roof installation, repair, maintenance and replacement, plus gutters and a dedicated roofing claims service that walks homeowners through filing and negotiating a storm damage claim. BBB additionally lists fence contracting and storm damage repair under the business. Texas has no state roofing licence, so the checkable signals here are the third party ones. Authentic Roofing has been a BBB Accredited Business since February 2022 and carries an A+ rating. On the RCAT side it is a Member, which means dues paying, and it does not appear in RCAT's separate Licensed Roofing Contractor results, so the two should not be confused.
Highlights
Services
Service areas
Location & service area
Insurance & credential verification
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
Confirm this listing yourself at web.rcat.net/rcat/search.
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
Google reviews
HIGHLY RECOMMEND. Sam with Authentic Roofing did such an amazing job replacing my roof. First, he guided me through the Insurance claim process and was able to successfully get State Farm to pay for the entire roof replacement after multiple denials, plus paying penalty for delaying the claim. The process took almost 9 months. Then his team did a great job, replacing the roof, the gutter, painting the fence , all was done in a timely manner. In fact, I recommended him to my neighbor and also they did an excellent job. Sam is an easy person to work with, and I highly recommend him.
I had an excellent experience working with Sam from start to finish. His company did a thorough job replacing our entire roof, installing new gutters, painting our fence, and handling both exterior and interior painting. The quality of work was outstanding, and everything was completed with great attention to detail, our home looks new and beautiful. Sam managed the entire insurance claims process for us and guided us every step of the way. He helped file multiple supplemental claims and made what could have been a stressful situation feel smooth and manageable. His communication was clear, and he always kept us informed. What really stood out was Sam’s honesty and transparency. He is upfront, easy to work with, and truly goes to bat for his clients. You can tell he genuinely cares about doing the right thing and making sure his customers are taken care of. I highly recommend Sam and Authentic Roofing if you’re looking for a company that delivers quality work and stands behind their service. THANK YOU SAM!!!
Sam is very friendly and professional. He helped me with insurance claim and did an exellent job replacing my roof and gutter. His company is highly recommended!
We had to have our roof and gutters replaced after a hail storm. Sam was very helpful with any questions we had, and help us tremendously to handle the claim with our insurance, as this was our very first claim as home owners. Sam took care of everything, we were able to choose a top quality roof, a different gutter colors as well, the final product looks solid and beautiful, and we feel safe in our home. We highly recommend Sam and his team.
Authentic Roofing did a great job replacing my roof. Sam was very professional and made the whole process easy. He went above and beyond to make sure everything was done right. The work quality is excellent, and we’re very happy with the result. I highly recommend them!
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Reviews across the web
Verification badges
Earned from Authentic Roofing's insurance verification, live Google rating, and standing in Plano. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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