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Pillar Roofing & Construction

Richardson
Licensed & insured RCAT verified
Commercial roofingResidential roofingRoof replacementRoof repair+6 more
4.641 Google reviews
Get a free quote (214) 293-3904
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About

Pillar Roofing & Construction is a Richardson based roofing contractor working across the Dallas and Fort Worth area. The business trades as Pillar Construction Texas, LLC and operates from 1750 N Collins Blvd, Ste 106 in Richardson, which sits in Dallas County. BBB records show the business started in February 2004 and the company's RCAT record gives the same 2004 establishment date, so it has been working in North Texas for around two decades. The work spans both commercial and residential roofing. BBB lists the company's services as single ply TPO membranes, roof replacements, repairs, inspections, maintenance, coatings and modified bitumen systems, and BBB also categorises the firm under commercial roofing, roofing contractors, metal roofing contractors and roofing consultants. The company's own site leads with storm damage roofing for DFW, which fits a market where hail is the main driver of roof claims. On credentials, Pillar Construction Texas, LLC has been a BBB Accredited Business since 2 August 2010 and currently holds an A+ rating. The RCAT directory lists the company with a Commercial and Residential Roofing licence and shows Steven Monahan CRRL as the primary contact. No manufacturer certification (GAF, Owens Corning or CertainTeed) could be verified for this company at any manufacturer directory. Note that the company's own website could not be read directly during research because it sits behind a bot protection checkpoint, so the details here come from BBB, the RCAT directory and indexed page summaries.

Highlights

Operating in the DFW market since 2004, with an RCAT record and BBB record that both give the same start year
BBB Accredited Business since August 2010 with an A+ rating, one of the longer accreditation runs among Dallas area roofers
Runs both a commercial flat roof line (TPO, modified bitumen, coatings) and a residential line from one Richardson office
Holds the RCAT Licensed Roofing Contractor credential, which is earned separately from plain RCAT membership

Services

Commercial roofing
Residential roofing
Roof replacement
Roof repair
Roof inspections
Roof maintenance
Roof coatings
Storm and hail damage roofing
Single ply TPO installation
Modified bitumen systems

Location & service area

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Serving Richardson, Dallas County, Texas and 3 more areas shown on the map. View on Google Maps ›

Insurance & credential verification

Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.

CompanyPillar Roofing & Construction
Insurance Required by RCAT Licensed credential (liability and workers’ comp cover are conditions of this credential; ask for the current certificate)
RCAT status Licensed Roofing Contractor Verify ↗credential held by Steven Monahan CRRL
City/county registration Not checked for RichardsonTexas has no state roofing licence, and city rules differ: some require contractor registration, some run a voluntary registry, some neither. Ask this company and your local permit office.
Licence typeCommercial & Residential Roofing License
Licence no.#03-0333 Verify on RCAT ↗
Status Active & current (listed with this licence number in RCAT’s directory)
RCAT member ID750 (member since 2016)
Licence boardRCAT, Roofing Contractors Association of Texas (Texas issues no state roofing licence; RCAT runs the licensing programme)
BBB accreditation Accredited — A+ rating Verify on BBB ↗
RegionRichardson

Confirm this licence yourself at web.rcat.net/rcat/search — search #03-0333 or the company name.

Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.

Certifications

BBB Accredited Business since 2010 (A+ rating)Verify on BBB ↗
RCAT Licensed Roofing Contractor, commercial and residentialVerify on RCAT ↗

Google reviews

4.6
Rated by 41 verified Google reviewers Verified by Google
Deanne McInnis· a year ago

Pillar Roofing replaced my roof and gutters last month and they did an excellent job. Steve and George are awesome! They were very quick to respond and answer any questions that we had. I highly recommend Pillar if you need a new roof!!

Jorge Villasenor· 3 years ago

Everyone was so professional, we looked for multiple companies to get this completed and we decided to go with Pillar Roofing. Best decision we could have made. Steve and Wayne have been absolutely great to work with. Answered all questions we had and got us repaired in a timely manner. We used them on other properties projects we have had. Would highly recommended for a big or small project.

Kat Garcia· 5 years ago

Pillar handled the storm repair on my house in Wylie, TX in 2017. They repaired my roof, repaired my gutters, replaced my siding, and recommended a great guy to help repair and update my AC unit. They handled all the arrangements with me remotely as I was living out of state at the time. Their customer service was a huge help to me. They were honest, responsive, and understanding. I highly recommend this family owned company. Thank you Pillar!

Corinna Gall· 5 years ago

I was researching online for replacement of my roof and Pillar Roofing was the first to respond. They were willing to communicate through text, which I appreciate. The man who came to inspect my roof was punctual, very friendly and thorough explaining my options and the procedure. After the insurance agent came to inspect the roof as well, a date was set and that morning the crew arrived and replaced the roof and cleaned up by 5 pm. The roof looks great. The crew was nice. I'm happy. Thank you.

Deborah Saldivar· 7 years ago

EXTREMELY SATISFIED CUSTOMER! When I was first shopping for roofers for a major skylight leak I couldn’t even find an honest roofer. We have cameras all around our house. We had two roofers give us a quote to replace the entire roof that didn’t even get on top of our roof! BLAKE from Pillar Roofing came out and then met with me to go over his quote and suggested we get an insurance adjuster out because he saw some hail damage. Our roof was over 20 years old. So we did and the inspector agreed. Blake walked me through the entire process and answered all my questions. His crew showed up even earlier than Blake advised on both days. They cleaned up after demo and after install. They completed the job when Blake advised. The roof looks amazing and all my neighbors are asking for their number! Blake is extremely knowledgeable and took time to explain the process to me and everything he advised was true to what occurred. Blake is personable, patient, and very responsive. I felt completely at ease working with Blake on this major project! I am extremely pleased with Pillar Roofing!!!

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Verification badges

Earned from Pillar Roofing & Construction's insurance verification, live Google rating, and standing in Richardson. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.

Top rated on Roofing Companies Texas — Pillar Roofing & Construction Established on Roofing Companies Texas — Pillar Roofing & Construction

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Frequently asked

Does Texas license roofing contractors?
No. Texas has no state roofing licence, so no roofer in Richardson or anywhere else in Texas can be licensed by the state to roof. What exists instead is a voluntary industry credential from the Roofing Contractors Association of Texas (RCAT), plus whatever registration your city or county requires for the permit. Judge a roofer on insurance, RCAT status, written warranty and references rather than on a state licence that does not exist.
What is the difference between an RCAT Member and an RCAT Licensed Roofing Contractor?
They are two separate things. RCAT membership means the company pays dues and belongs to the association. The Licensed Roofing Contractor credential (RRL, CRL or CRRL) is earned separately through testing and continuing education and has to be maintained. Pillar Roofing & Construction is listed in the RCAT directory with the Commercial and Residential Roofing licence, which is the earned credential rather than membership alone.
Why does hail matter so much for a Richardson roof?
Richardson sits inside the North Texas corridor often called Hail Alley, where spring storms regularly drop hail large enough to bruise or fracture asphalt shingles. Damage is often not visible from the ground, which is why a post storm inspection matters. Hail is the single most common reason a Dallas County homeowner ends up filing a roof claim.
Are impact resistant Class 4 shingles worth it in Dallas County?
For many North Texas homeowners they are. Class 4 is the top rating in the UL 2218 steel ball impact test, and many Texas insurers offer a premium discount for a qualifying Class 4 roof. The discount varies by carrier, so ask your insurer what they will credit before you pay the upgrade, and get the product name and rating written into the contract.
How do I check a Richardson roofer's insurance?
Ask for a certificate of insurance covering both general liability and workers compensation, and ask that it be sent to you directly by the insurance agent rather than forwarded by the contractor. Check the policy dates cover your job window. Workers compensation is not mandatory for most private Texas employers, so if a roofer does not carry it, ask in writing who is responsible if a crew member is hurt on your property.
Do I need a permit to replace a roof in Richardson?
Texas has no statewide building code enforcement, so permitting is set city by city. Richardson and the surrounding Dallas County cities generally require a permit for a roof replacement and an inspection afterwards. Confirm that your contractor is pulling the permit in their name and that the final inspection is passed before you release the last payment.
What should be in a roofing contract before I sign?
The scope in detail (tear off versus overlay, decking replacement rate, underlayment, ventilation), the exact shingle or membrane product and colour, the total price, the payment schedule, the workmanship warranty length, the manufacturer warranty being registered, cleanup and nail sweep, and who pulls the permit. If a salesperson will not put a promise in writing, treat the promise as not made.
Is a commercial flat roof different from a house roof?
Yes, substantially. Flat and low slope commercial roofs use single ply membranes such as TPO, modified bitumen systems or fluid applied coatings rather than shingles, and the failure points are seams, flashings and drainage rather than blown off tabs. Pillar Roofing & Construction is listed by BBB as offering TPO single ply, modified bitumen and coatings alongside its residential work.
What does BBB accreditation actually tell me?
Accreditation means the business applied, was approved and pays to maintain the listing, and that BBB has assigned it a letter rating based on complaint history and other factors. It is a useful signal of longevity and complaint handling, not a technical certification of roofing skill. Pillar Construction Texas, LLC has been accredited since August 2010 and holds an A+ rating.
Does a roof warranty come from the roofer or the manufacturer?
Usually both, and they cover different things. The manufacturer warranty covers the material itself and often depends on the roof being installed to specification and registered after completion. The workmanship warranty comes from the contractor and covers installation errors such as bad flashing or nailing. Ask for both in writing, and ask how long the contractor has been trading, because a workmanship warranty is only as good as the company behind it.