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About
Norton Roofing and Construction is a family owned commercial and residential roofing contractor at 512 NE 2nd Avenue in Amarillo, serving the city and the wider Texas Panhandle. Greg and Regina Norton run the business, which the BBB records as starting on 1 June 1990, and the company describes more than 35 years of work in the area.
On the residential side it installs and repairs asphalt shingle, metal (aluminium, steel and copper), clay and concrete tile, and wood shingle or shake roofs, and it also handles gutters, skylights, roof inspections and repairs. Commercially it works with built up roofing, modified bitumen, single ply systems including TPO, EPDM and PVC, and standing seam or shingle style metal, and it does its own metal fabrication and welding.
The company holds two City of Amarillo contractor registrations, CRCON-001168 and RRCON-001169, and is listed in the Texas Panhandle Roofing Contractors Association directory. Its RCAT status is Member. It is not BBB accredited and the BBB has not issued it a rating, having insufficient information to do so. Norton states it is licensed, bonded and insured, backs projects with a workmanship guarantee, and positions itself as working for the client rather than the insurance company during a claim.
Highlights
Family owned by Greg and Regina Norton, working in Amarillo since 1990
Holds two City of Amarillo contractor registrations, CRCON-001168 and RRCON-001169
Listed in the Texas Panhandle Roofing Contractors Association directory
Covers commercial low slope systems and residential roofs, with in house metal fabrication
Backs its work with a written workmanship guarantee
Serving Amarillo, Potter County, Texas and 1 more area shown on the map. View on Google Maps ›
Insurance & credential verification
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyNorton Roofing & Construction
InsuranceNot verified by us (we hold no certificate for this company — ask them for a current COI before signing)
City/county registration
Required in Amarillo Permit office ↗Roofing Contractor Registration. Registration is required here to pull a roofing permit; we have not confirmed this company's own status, so check it before you sign.
Status Current in the RCAT directory (no published licence number for this record)
RCAT member ID719 (member since 2014)
Licence boardRCAT, Roofing Contractors Association of Texas (Texas issues no state roofing licence; RCAT runs the licensing programme)
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
City of Amarillo commercial roofing contractor registration CRCON-001168Company-reported — ask to see the certificate
City of Amarillo residential roofing contractor registration RRCON-001169Company-reported — ask to see the certificate
Texas Panhandle Roofing Contractors Association listed contractorCompany-reported — ask to see the certificate
Google reviews
5
Rated by 5 verified Google reviewers Verified by Google
Kenda Vaughn· 2 months ago
★★★★★
Will Salley did a great job filing claims with my Insurance company. The roofing crew did a good job replacing my roof after the tornado hit in May 2024. Tarps was used to catch all the debris that came off my home. The crew were very careful not to damage (what was left )my flower beds. Everyone that I worked with was very efficient, courteous and professional. Thanks
Patrick Callahan· 4 years ago
★★★★★
Good people to deal with to help guide you through the insurance claim process
Fabian Salas· 9 years ago
★★★★★
Good Service and Knowledgeable People, and Locally Owned!
Earned from Norton Roofing & Construction's insurance verification, live Google rating, and standing in Amarillo. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
Is Norton Roofing licensed by the State of Texas?
Texas issues no state roofing licence, so no contractor here has one. Norton does hold two City of Amarillo contractor registrations, CRCON-001168 for commercial and RRCON-001169 for residential, which are recorded on its BBB file. It also states it is bonded and insured.
What does RCAT Member mean?
RCAT is the Roofing Contractors Association of Texas. Member is the dues paying association status and is not the same thing as the separately earned RCAT Licensed Roofing Contractor credential (RRL, CRL or CRRL). Norton is listed as a Member. It also appears in the Texas Panhandle Roofing Contractors Association directory.
How long has Norton Roofing been in business?
The BBB file records the business as starting on 1 June 1990, with the BBB file itself opened in January 1997. The company describes over 35 years of experience, which is consistent with that start date. Greg Norton is listed as the owner.
Why does the BBB show no rating for this company?
Norton Roofing is not a BBB Accredited Business, and the BBB states it does not have sufficient information to issue a rating. That is not a negative rating, it simply means the bureau has not gathered enough to score the file. Judge the company on its city registrations, its association listings and its local references instead.
Does the company do commercial flat roofs?
Yes, and it is one of the broader commercial offerings in the Panhandle. It works with built up roofing, modified bitumen, and single ply systems including TPO, EPDM and PVC, plus standing seam and shingle style metal. It also fabricates its own metal, which helps on flashing, coping and custom trim.
Does Amarillo get enough hail to justify impact resistant shingles?
Yes. The Texas Panhandle sits in a high hail frequency corridor. A Class 4 shingle carries the top rating in the UL 2218 impact test and most Texas carriers give a premium discount for one. Norton's site does not name specific impact rated products, so ask for the rating and product line to be written into the proposal.
How does the company handle insurance claims?
Norton states plainly that it works for its clients and not the insurance companies, and it offers advocacy during the claim filing process. Ask whether a representative will meet your adjuster on site, and get in writing what happens if the carrier's scope comes in below the contractor's estimate.
Do I need a permit to reroof in Amarillo?
Texas has no statewide building code, so this is a city matter. The City of Amarillo registers roofing contractors, which is why Norton holds CRCON and RRCON numbers, and roofing work generally requires a permit. Confirm that the permit is pulled in the contractor's name rather than yours.
Does WPI-8 windstorm certification apply in Amarillo?
No. WPI-8 windstorm inspection applies only in the 14 first tier Gulf Coast counties covered by the Texas Windstorm Insurance Association. Amarillo is in Potter County in the Panhandle, about as far from the coast as Texas gets, so windstorm certification is not part of a roof job here. Hail and high wind are the relevant risks.
What should I ask before signing?
Ask for a certificate of insurance sent directly by the agent, confirmation of the Amarillo contractor registration numbers, a written scope naming the roofing system, underlayment, flashing and ventilation, and the length of the workmanship guarantee. Never accept an offer to waive or absorb your deductible.
