Is this your company?Claim your free listing to edit your profile, add photos, and put the verified badge on your own site.Claim this listing
About
Nelson Roofing Company is a Dallas roofing contractor working across the Dallas and Fort Worth area. Its website footer identifies the legal entity as Roofing Repair, Inc. doing business as Nelson Roofing Company, and the company's Better Business Bureau profile gives a business start date of October 1996. Mark Nelson is listed as president and Misti Nelson as vice president on that BBB profile. The business address on file with both the BBB and the RCAT directory is 17304 Preston Road, Suite 800, Dallas, in Dallas County.
The work is split between commercial and residential. On the commercial side the company describes itself as a certified installer with Firestone, Carlisle, Versico, GAF, Duro-Last and ER Systems Coatings, and lists TPO, PVC, modified bitumen, metal roof replacement and coatings, and elastomeric roof coatings. On the residential side it lists asphalt and fiberglass shingles, hail resistant roof systems, steep slope installations, attic ventilation and insulation, radiant barrier, and gutters. Free roof inspections and help documenting storm damage insurance claims are offered on both sides.
The manufacturer approvals above are as stated by the company on its own website. They were not confirmed in any manufacturer's own contractor directory during this research, so treat them as company claims until verified. The BBB accreditation is verified: the company has been BBB accredited since March 2005 with an A plus rating. Texas has no state roofing licence, so a homeowner's own checks matter. Ask for a current certificate of general liability and workers compensation insurance sent directly by the insurer, and confirm who pulls the permit with the City of Dallas.
Highlights
In business in Dallas since 1996 according to its BBB profile
BBB accredited since March 2005 with an A plus rating
Runs both a commercial low slope division (TPO, PVC, modified bitumen, coatings) and a residential shingle division
Lists hail resistant roof systems, which matters in the North Texas hail belt
Serving Dallas, Dallas County, Texas and 2 more areas shown on the map. View on Google Maps ›
Insurance & credential verification
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyNelson Roofing
InsuranceNot verified by us (we hold no certificate for this company — ask them for a current COI before signing)
City/county registration
Required in Dallas Check the registry ↗Contractor Certificate of Registration (Dallas City Code Chapter 52). Registration is required here to pull a roofing permit; we have not confirmed this company's own status, so check it before you sign.
Status Current in the RCAT directory (no published licence number for this record)
RCAT member ID711 (member since 2017)
Licence boardRCAT, Roofing Contractors Association of Texas (Texas issues no state roofing licence; RCAT runs the licensing programme)
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
BBB Accredited Business, A plus rating, accredited since March 2005Verify on BBB ↗
Certified installer with Firestone, Carlisle, Versico, GAF, Duro-Last and ER Systems Coatings (stated by the company, not confirmed in a manufacturer directory)Company-reported — ask to see the certificate
National Roofing Contractors Association member (stated by the company)Company-reported — ask to see the certificate
North Texas Roofing Contractors Association member (stated by the company)Company-reported — ask to see the certificate
Roofing Contractors Association of Texas member (stated by the company)Company-reported — ask to see the certificate
Google reviews
4.9
Rated by 64 verified Google reviewers Verified by Google
Dean Jackson· a week ago
★★★★★
We had an excellent experience with Nelson Roofing company from start to finish. Elizabeth came out the next day after I called to start working up an estimate and kept me updated as the project went forward. The team was professional, punctual, and did outstanding work on our roof. They paid attention to every detail, kept the work area clean, and completed the job on time. The quality of the workmanship exceeded our expectations, and the entire process was smooth and stress-free. We highly recommend this company to anyone looking for honest, reliable, and high-quality roofing services. The new roof quote was well under the other companies that I contacted. Thank you for a job well done.
1eightynet· 4 years ago
★★★★★
Stopped by to talk with owners. We have had some bad experiences with others who did our roof. You learn a lot about a man when you talk one on one. These men are full of integrity and the professionalism is shown through their speech, actions, and the way they keep their office and warehouse.
I only wish I would have known they were here when I had to have my roof repaired. I would recommend and this crew for your next roofing job. It is rare to find those who hold to the high standard they profess. Their walk certainly equals their talk.
Rich Hanna· 3 months ago
★★★★★
Thanks for taking down my satellite dish. The guys did a great job, were very friendly and professional. I’ll be sure to recommend and call Nelson for any roofing needs.
Sam Alfonso· 10 months ago
★★★★★
Nelson Roofing did an excellent job from beginning to end! The team was professional, and extremely knowledgeable. He explained everything clearly, acted efficiently, and left the place impeccable after completing the work. The quality of workmanship is excellent, and I think my roof is believed to be in great hands. In search of reliable and top-quality roof services, I advise anyone to go to Nelson Roof
Iris Yuan· 10 months ago
★★★★★
We had an amazing experience with Tim and his team at Nelson Roofing. We found expensive water damage, and everyone was very upfront and direct about what they were finding and how to address the issues (and boy it was a Pandora's Box of issues!). Tim and his team were also very easy to work with and treated us with kindness and respect, patiently answering all questions with actual answers (none of that "trust me, I know what I'm doing" type attitude here!). We'll definitely be turning to Nelson Roofing for any future work, and recommend them wholeheartedly!
Earned from Nelson Roofing's insurance verification, live Google rating, and standing in Dallas. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
Own this company? Claim your listing to add these verified badges to your own website.
Frequently asked
Does Texas issue a state roofing licence?
No. Texas has no state roofing licence and no state roofing regulator. Any contractor who tells you they are state licensed to roof in Texas is describing something that does not exist. What you can actually check is insurance, city or county registration where it is required, association standing, and a real track record.
What does RCAT Member mean for Nelson Roofing Company?
The Roofing Contractors Association of Texas lists this company as a Member. Membership means the company belongs to the state trade association. It is separate from RCAT's earned Licensed Roofing Contractor credential (CRRL, RRL or CRL), which involves exams and continuing education. Do not read Member as the same thing as the Licensed credential.
How do I verify a Dallas roofer's insurance before signing?
Ask for a certificate of insurance covering both general liability and workers compensation, and ask that the insurance agent email it to you directly rather than the contractor forwarding a PDF. Check that the policy dates cover your job window and that the named insured matches the company you are contracting with, which here is Roofing Repair, Inc. doing business as Nelson Roofing Company.
Dallas is in hail country. What are Class 4 impact resistant shingles?
Class 4 is the top impact rating under the UL 2218 steel ball test. Class 4 shingles are built to resist bruising and puncture from hail better than standard shingles. They are the common upgrade in the North Texas hail belt, and many Texas insurers offer a premium discount for them. Ask your carrier what discount applies before you choose.
Will a Class 4 roof stop me from filing hail claims?
No. An impact resistant roof reduces the chance of damage but it does not make a roof hail proof, and it does not remove your right to file. Read your policy for whether roof coverage is actual cash value or replacement cost, and check for a separate wind and hail deductible, which in Texas is often a percentage of the dwelling amount rather than a flat dollar figure.
Do I need a permit to replace a roof in Dallas?
Texas has no statewide building code adopted uniformly for residential roofing, so permitting and inspection rules are set city by city. The City of Dallas requires permits for most reroofing work. Ask your contractor in writing who pulls the permit, and keep the permit and final inspection record for resale.
Is WPI-8 windstorm certification relevant in Dallas?
No. WPI-8 certificates and the Texas Windstorm Insurance Association apply to the 14 first tier Gulf Coast counties and designated parts of Harris County. Dallas County is inland and far outside that catastrophe area. In Dallas the relevant storm story is hail and straight line wind, not coastal windstorm certification.
What is the difference between TPO, PVC and modified bitumen on a commercial roof?
TPO and PVC are single ply membranes that are heat welded at the seams, and both are common on low slope commercial buildings. PVC generally handles grease and chemical exposure better, which is why it shows up on restaurants. Modified bitumen is an asphalt based sheet applied in layers and is often chosen for repair and overlay on existing built up roofs.
What should be in a written roofing proposal in Texas?
The full legal company name and address, the shingle or membrane product and colour, underlayment, drip edge, flashing and ventilation details, whether decking replacement is included or priced per sheet, who pulls the permit, the workmanship warranty term, the manufacturer warranty and who registers it, the payment schedule, and the total price. Anything left verbal is a dispute waiting to happen.
What are the warning signs of a storm chaser after a Dallas hail event?
Door knocking within days of a storm, pressure to sign an insurance assignment or contingency agreement on the spot, an offer to absorb or waive your deductible, a large deposit demanded before materials arrive, no local physical address, and no certificate of insurance available on request. Under Texas law a contractor cannot pay or rebate your insurance deductible.