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Needham Roofing

Dallas
Multi-family and apartment roofingCommercial roofingIndustrial roofingRoof replacement+5 more
3.514 Google reviews
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About

Needham Roofing Inc. is a Dallas based commercial, industrial, and multi-family roofing contractor with its office at 5485 Belt Line Road, Suite 380, Dallas, Texas 75254. The address geocodes to Dallas city, Dallas County. The company was founded in 1996 by Steve Needham, who is listed as owner and president on both the company site and the BBB profile, and it says the Needham name has been in the roofing industry for five decades across multiple generations. This is not a residential storm chasing operation. The published focus is apartment communities, commercial buildings, and industrial facilities, covering roof replacement, repairs, preventative maintenance programs, insurance replacement work, and storm damage assessment. The company states it has installed more than 100 million square feet of roofing since 2000 and that its operations span roughly 35 states, with Dallas as headquarters. Needham Roofing is a BBB Accredited Business with an A plus rating and has been BBB accredited since 1989. Public information about this company is comparatively thin for a firm of its size because its marketing is aimed at property managers and owners rather than homeowners, so there is no consumer facing service area page or product list to draw on.

Highlights

Specialist in multi-family, commercial, and industrial roofs rather than single family residential work
Founded in 1996 and still owner led by Steve Needham, with BBB accreditation dating back to 1989
Preventative maintenance programs and insurance replacement work aimed at property managers and owners
Operates well beyond Texas, stating coverage across roughly 35 states from its Dallas headquarters

Services

Multi-family and apartment roofing
Commercial roofing
Industrial roofing
Roof replacement
Roof repairs
Preventative maintenance programs
Insurance replacement work
Storm damage assessment and claim support
Roof inspections

Location & service area

Serving Dallas, Dallas County, Texas and 1 more area shown on the map. View on Google Maps ›

Insurance & credential verification

Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.

CompanyNeedham Roofing
Insurance Required by RCAT Licensed credential (liability and workers’ comp cover are conditions of this credential; ask for the current certificate)
RCAT status Licensed Roofing Contractor Verify ↗credential held by Steven Needham CRRL
City/county registration Required in Dallas Check the registry ↗Contractor Certificate of Registration (Dallas City Code Chapter 52). Registration is required here to pull a roofing permit; we have not confirmed this company's own status, so check it before you sign.
Licence typeCommercial & Residential Roofing License
Licence no.#03-0645 Verify on RCAT ↗
Status Active & current (listed with this licence number in RCAT’s directory)
RCAT member ID1744
Licence boardRCAT, Roofing Contractors Association of Texas (Texas issues no state roofing licence; RCAT runs the licensing programme)
BBB accreditation Accredited — A+ rating Verify on BBB ↗
RegionDallas

Confirm this licence yourself at web.rcat.net/rcat/search — search #03-0645 or the company name.

Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.

Certifications

RCAT Licensed Roofing Contractor (held by Steven Needham CRRL)Verify on RCAT ↗
BBB Accredited Business (A+ rating, accredited since 1989)Verify on BBB ↗

Google reviews

3.5
Rated by 14 verified Google reviewers Verified by Google
John Weeks· 2 months ago

We had storm damage and honestly didn’t know much about how the insurance side of roofing worked. These guys helped us through the whole process and made it way less stressful than I expected. They came out quickly, inspected everything, met with the insurance adjuster, and helped make sure the damage was properly documented. What I appreciated most was they never made me feel pressured or confused. They kept me updated, answered my calls, and actually took the time to explain things. The crew worked hard, cleaned up really well after the job, and the roof came out great. Overall just a really good experience with a company that seems to actually care about their customers. I’d definitely recommend them if you need roofing work or help dealing with an insurance claim.

Seth Pruitt· a year ago

Very messy, left lots of nails all over the place at my apartment complex. Caused a nail to go into my tire day, just shoveled shingles off the roof with no regards to vehicles or the fact there were children present.

Robert Fischer· 5 years ago

Used them 8 years ago for six residential buildings. Within 5 years each building had at least one leak. Now most buildings have at least two leaks, and shingles are routinely flying off in rainstorms. I have had to caulk and seal down many places on the roofs to try to stem the leaking roofs. Roofs also have "waves" in them where there are visual dips in the roofs. Must have used inferior materials. Was okay for about 5 years, but I was hoping to get at least 15 to 20 years of good service from these roofs. For the price, should have gotten longer lasting work that should have stayed sealed down. Update 9/16/20: two more leaks! Egads, such poor longevity and workmanship. Update 3/18/21: Multiple ridge line shingles blew away, and a giant section of about 10x10 blown up or away. Saw many shingles where the plastic strips were never removed to allow the shingles to seal down. No wonder they lifted and blew away! Gutters they put back were level or reverse pitched!! Boy, was I ripped off.

Mack Proctor· 4 years ago

This company is not built on principle and definitely not integrity.. This company did work in my community and caused damage to my car. I’m sure without video evidence they would of denied it, but it’s clear as day ! Foreman came out (I was at work looking on camera) before he assessed damage his concern was where the camera was! Every time I call it’s “ I will have someone call you back” , seen the foreman his reply “my boss should reach out soon” yet to hear anything or have my wrong corrected ! But judging by the reviews I just read it all seems to make since . I just want the scratches off my car that your employees caused

Jim Willis· 6 years ago

Been using Needham for over 5 years on various projects both big and small in Seattle, SoCal and TX. Very professional, competitively priced, and detail oriented. Their supervisors are always available to consult on any roof issues.

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Verification badges

Earned from Needham Roofing's insurance verification, live Google rating, and standing in Dallas. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.

Established on Roofing Companies Texas — Needham Roofing

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Frequently asked

Does Texas require a state license to reroof a commercial building?
No. Texas has no state roofing license for commercial or residential work. What separates qualified commercial roofers here is proof of general liability and workers compensation insurance at limits that match the building, manufacturer approval to install and warrant a specific roof system, and a track record on similar buildings. Ask for all three in writing.
What does the RCAT Licensed Roofing Contractor credential mean?
RCAT, the Roofing Contractors Association of Texas, issues a Licensed Roofing Contractor credential (CRRL, RRL, or CRL) that is earned through testing and continuing education. It is separate from plain RCAT membership, which only requires paying dues. It is an association credential, not a government license, because Texas does not issue one.
How is a multi-family roof project different from a single house?
Scale changes everything. A multi-family project means phased work across many buildings, occupied units below, tenant notification, parking and dumpster staging, and a schedule that has to survive weather delays without leaving a building open. Ask how the contractor dries in each building at the end of every workday and who is on call overnight.
What is a preventative maintenance program and why would an owner buy one?
It is a contracted schedule of inspections and minor repairs, usually annual or semiannual, covering flashings, sealants, drains, penetrations, and storm damage checks. On low slope commercial roofs it is the cheapest way to reach the full service life of the membrane, and most manufacturer warranties require documented maintenance to stay valid.
Why does hail matter for Dallas commercial roofs?
Dallas County sits in the North Texas hail corridor. On a low slope roof, hail rarely causes an obvious immediate leak. It bruises the membrane or fractures the surfacing, and the failure shows up months later. That is why post storm documentation matters, and why an inspection report with dated photographs is worth having on file before you file a claim.
Is there a statewide Texas building code for reroofing?
No. Texas has no single statewide enforcement authority for building codes. Each city and county adopts and enforces its own code edition and permitting process, so the requirements in Dallas, Addison, Richardson, and Plano can differ. Confirm which jurisdiction the property sits in, because the Belt Line Road corridor crosses several city lines.
What roof systems are common on Texas commercial buildings?
Single ply membranes such as TPO and PVC, modified bitumen, built up roofing, standing seam and R panel metal, and fluid applied coatings are all in regular use. Which one fits depends on the deck, the slope, rooftop equipment, and the reflectivity you want for summer heat load. Ask for a system specification, not just a product name.
What is the difference between a manufacturer warranty and a workmanship warranty?
The manufacturer warranty covers the materials and, in an NDL system warranty, sometimes the labor to fix a material failure, but only if a manufacturer approved contractor installed it to spec. The workmanship warranty is the contractor's own promise on installation quality and is only as good as the contractor's survival. Get both durations in writing.
Can a contractor waive an owner's insurance deductible in Texas?
No. Texas Insurance Code Chapter 707 prohibits a roofing contractor from paying, rebating, waiving, or absorbing an insurance deductible, and from advertising that they will. On a commercial claim the deductible can be large, which makes this offer tempting and makes it a serious fraud exposure for the property owner as well as the contractor.
What should be in a commercial reroof contract before work starts?
Name the exact roof system and manufacturer, the insulation type and R value, the attachment method, the tear off scope, deck repair pricing per unit, the warranty type and length from both manufacturer and contractor, the daily dry in procedure, the safety plan, and the permit responsibility. Vague scopes are where change orders and disputes come from.