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About
5G Roofing is a small residential and commercial roofing outfit that presents itself as Plano, Texas based and works the surrounding Collin County suburbs. Its published address, 3948 Legacy Dr, Suite 106-342, is a mail box at a shipping and mail store rather than an office, so there is no staffed premises for a homeowner to visit. That is a common and perfectly workable arrangement for an owner operated roofing company, but it is worth knowing before you go looking for a showroom.
The company's own site describes roofing installation, roof upgrades and replacement, repairs to storm damaged and worn roofing, and gutter work, and it offers free inspections and quotes. It states that it offers six different roofing composition options including environmentally friendly choices, without naming manufacturers. Its published hours are Monday to Saturday, 7am to 8pm, closed Sunday, with (214) 403-9720 as the contact number and enquiries handled by Matt.
There is not much independent record on this company yet. No BBB profile, RCAT record or manufacturer certification could be found for it, and its own site names no founding year and no service area beyond Plano. Homeowners should therefore lean harder on the standard checks. Ask for a certificate of general liability insurance sent directly by the insurance agent, confirm whether the crew is employed or subcontracted, ask which manufacturer's shingle is being installed and what that warranty covers, and get the workmanship warranty in writing.
Highlights
Small residential and commercial roofer working the Plano and Collin County area
Free inspections and quotes with no obligation
Long published availability, Monday to Saturday 7am to 8pm
Offers gutter work alongside roofing, so one contractor can handle both
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
Company5G Roofing
InsuranceNot verified by us (we hold no certificate for this company — ask them for a current COI before signing)
RCAT statusNot listed
City/county registration
Registered — Frisco #R25-1876Check the registry ↗Contractor registration, City of Frisco, first registered 22 July 2025. Confirmed against the city register. The city does not publish an expiry date for these registrations, so ask the company to confirm its registration is still current.
RegionPlano
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Texas issues no state roofing licence, so the question does not apply to any Texas roofer. What you can verify is current general liability and workers compensation insurance, registration with the city where the work happens, and voluntary credentials such as RCAT or a manufacturer certification.
Is this company in the RCAT directory?
No record was found for this name via an RCAT directory search. Membership of the Roofing Contractors Association of Texas is entirely voluntary and many working roofers never join, so an absent record is not evidence of a problem. It simply removes one available check.
What is the difference between an RCAT Member and an RCAT Licensed Roofing Contractor?
A Member pays dues to the association. The Licensed Roofing Contractor credential, issued as CRRL, RRL or CRL, is earned separately through RCAT's own program. The two are not equivalent and should never be described as the same thing.
The address has a suite number. Is there an office I can visit?
No. The suite and box number format used here is a private mail box inside a mail and shipping store, which is a mailing address rather than premises. Many legitimate small contractors use one. It does mean you should judge the company on insurance, references and written warranties rather than on its address.
Why is hail the main roofing issue in Plano and Collin County?
North Texas sits in the most hail prone corridor in the country. Hail bruises the asphalt mat of a shingle, which shortens the roof's remaining life even when no leak appears straight away. Most replacements in this area follow a storm rather than simple age.
Are Class 4 impact resistant shingles worth the extra cost?
Class 4 is the top rating in the UL 2218 impact test, meaning the shingle resisted cracking when struck by a steel ball simulating hail. Many Texas insurers give a premium discount for a Class 4 roof, so ask your carrier what the credit is before choosing, since it often changes the calculation.
How do I check that a roofer's insurance is real and current?
Ask for the certificate of insurance to be emailed to you directly by the insurance agency rather than forwarded by the contractor, ask to be added as certificate holder, and check that it shows both general liability and workers compensation with dates covering your job.
Do I need a permit to replace a roof in Plano or Frisco?
Texas has no statewide building code administration, so permitting is decided city by city. Most Collin County cities require a permit for a full roof replacement and require the contractor to be registered with the city first. Confirm with your own city's building inspections department.
What should be in a roofing contract before I sign?
The full scope including decking, underlayment, flashing and ventilation, the exact shingle product and colour, the total price and payment schedule, the manufacturer warranty, the workmanship warranty with its length stated separately, and who is responsible for the permit and clean up.
A roofer offered to cover my deductible. Should I accept?
No. Waiving, absorbing or rebating an insurance deductible is not legal in Texas, and an offer to do so is a strong signal to walk away. A legitimate contractor will expect you to pay your deductible as part of the job.
