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About
USA Roofing, Inc. is a family owned roofing contractor operating from 1460 North Interstate 35 East Service Road in Lancaster, in southern Dallas County. The company states it has served Texas since 1979, giving it more than 45 years in the Dallas-Fort Worth market, and it is led by Bruce Hollingsworth as president and chief executive with Ashley Hollingsworth as director of operations.
The company handles both residential and commercial work. Residential services cover roof repair, replacement, maintenance and storm damage restoration, while the commercial side covers flat and low-slope systems. It also installs gutters and downspouts and skylights, and handles window and screen repair. Named manufacturers it works with include GAF, Owens Corning, CertainTeed, TAMKO, Johns Manville, Malarkey, IKO, Soprema, Carlisle, Berridge and James Hardie.
USA Roofing publishes a service footprint across Collin, Dallas, Denton, Ellis, Rockwall and Tarrant counties, naming Dallas, Fort Worth, Arlington, Plano, Irving, Lewisville, Waxahachie, Midlothian, Keller and Haltom City among the cities it covers. It advertises an A+ Better Business Bureau rating and lists a weekday office schedule of Monday to Friday, 8am to 4pm.
Highlights
Family owned and operated, serving Texas since 1979, more than 45 years in the DFW market
Genuine dual capability: residential shingle work plus commercial flat and low-slope systems
Works with a broad manufacturer list including GAF, Owens Corning, CertainTeed, TAMKO, Johns Manville, Carlisle and Berridge
Named leadership team published on the company's own site, led by Bruce Hollingsworth
Published county-level service footprint across Collin, Dallas, Denton, Ellis, Rockwall and Tarrant counties
Serving Lancaster, Dallas County, Texas and 11 more areas shown on the map.
Insurance & credential verification
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyUSA Roofing
InsuranceNot verified by us (we hold no certificate for this company — ask them for a current COI before signing)
RCAT statusNot listed
City/county registration
Registered — Dallas Check the register ↗Contractor Certificate of Registration (Dallas City Code Ch. 52), type Roofing (RO). This company appears on the city's own list of registered contractors. The city publishes no certificate number or expiry date for this programme, so ask to see the registration itself before work starts.
RegionLancaster
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
BBB A+ rating (company-stated)Company-reported — ask to see the certificate
Earned from USA Roofing's insurance verification, live Google rating, and standing in Lancaster. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
Does Texas have a state roofing licence?
No. There is no Texas state roofing licence and no state roofing board. A contractor cannot be state licensed for roofing in Texas because the licence does not exist. What you can actually verify is current general liability and workers compensation insurance, city registration where a city requires it, and voluntary credentials such as RCAT or manufacturer certifications.
Is USA Roofing an RCAT member?
No record for this Lancaster company was found via the RCAT member directory search. Note that the RCAT directory does list two similarly named but unrelated Texas companies, USA General Contractors, Inc. and USA Home Roofing & Exteriors, so do not read either of those records as belonging to USA Roofing, Inc. of Lancaster. RCAT membership is voluntary in any case.
What does City of Dallas contractor registration cover?
Dallas City Code Chapter 52 requires roofing contractors to register with the city before permits are issued for roofing work inside Dallas city limits. Registration means the company filed with the city. Dallas publishes no licence number and no expiry date for it, and registration is not a competency assessment.
Does working with GAF or Owens Corning products mean a contractor is certified by them?
No, and the distinction matters. Buying and installing a manufacturer's shingles is not the same as holding that manufacturer's contractor certification. Certification tiers such as GAF Master Elite or Owens Corning Platinum Preferred are separately earned and unlock enhanced warranties. Ask which tier the contractor holds and verify it on the manufacturer's own contractor locator.
Why is hail the dominant roofing issue in Dallas County?
Lancaster and the wider Dallas area sit in the North Texas hail corridor, where spring and early summer storms regularly bring hail large enough to bruise asphalt shingles and dent metal. Hail drives most full roof replacements here, and the large majority of them are settled through a homeowner's property insurance claim.
Are Class 4 impact-resistant shingles worth the upgrade?
Class 4 is the top rating in the UL 2218 impact test and those shingles handle hail strikes considerably better than standard architectural shingles. Many Texas insurers offer a premium discount for a Class 4 roof. Check the discount your specific carrier offers before deciding, because it varies enough to change the payback period.
What is different about a flat or low-slope commercial roof?
Low-slope roofs drain slowly, so seams, flashings, drains and penetrations are where failures start rather than the field of the roof. Systems like TPO, modified bitumen and built-up are specified by membrane thickness and attachment method, and most manufacturer warranties require documented periodic maintenance. Get the system specification and the maintenance requirement in writing.
Do I need a permit to replace a roof in Lancaster or Dallas?
Yes. Texas has no statewide building code enforcement, so permitting and inspection are handled city by city. Lancaster and Dallas both require a roofing permit, and Dallas additionally requires the contractor to be registered with the city. The contractor should pull the permit in its own name.
Can my roofer negotiate my insurance claim?
No. Texas Insurance Code Chapter 4102 reserves claim negotiation to licensed public adjusters, and it bars a contractor from acting as both the roofer and the adjuster on the same property. A roofer can meet your carrier's adjuster on site and document damage, but the settlement discussion should be between you and your insurer.
What should I nail down before signing a roofing contract?
Get the shingle or membrane brand, product line and colour in writing, plus underlayment, ventilation, flashing and a decking replacement allowance with a per-sheet price. Confirm who pulls the permit, what the workmanship warranty covers and for how long, and what happens to the price if your insurer revises its scope. Ask the insurance agency to send you the certificate of insurance directly.
