About
USA Home Roofing & Exteriors is a San Antonio roofing and exteriors company operating from 10221 Desert Sands St, Suite 204 in Bexar County. Identity is confirmed on two independent records rather than on the company's own claims. Its RCAT member record carries that San Antonio address, the (210) 935-8444 phone number and the usahome-roof.com domain, and its Better Business Bureau profile lists the same street address and the same phone. The domain therefore belongs to this San Antonio company and not to a similarly named firm elsewhere in the country. BBB carries the business under the broader name USA Home & Commercial, records a business start date of 2 March 2005 and incorporation on 2 March 2017, rates it A+ and lists it as BBB Accredited since 12 September 2017. John Mora is named as managing member and Nancy Vaca as member. BBB also shows a second San Antonio address at 18756 Stone Oak Pkwy, Suite 200, so both listed locations sit inside the same city rather than representing separate city branches. The work spans residential and commercial roof inspection, repair and replacement, plus built up roofing on low slope commercial decks, siding, window replacement and exterior painting. The company holds a contractor profile in GAF's own San Antonio directory. The GAF Master Elite tier and the associated Golden Pledge warranty that the company advertises on its own website are recorded here as stated by the company, because GAF's directory page blocks automated access and the tier could not be read directly from it.
Highlights
Services
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Location & service area
Insurance & credential verification
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
Confirm this listing yourself at web.rcat.net/rcat/search.
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
Google reviews
Great work done and very punctual. Sent emails keeping us informed of the process, when materials would be delivered and what time crew would get here to start working on roof. Crew leader did a great job keeping me informed throughout the day and let me know when the job was finished. They did both my house roof and my shed in on day. I really liked that they show you how they. completely strip the roof down to the plywood.
My experience with USA Home Roofing was nothing but excellent from the initial contact to the end. John Mora and his team; Kevin & his office personnel, Nancy Vaca, have been a joy to work with. John's schedule was quite busy, but he and Kevin came out and inspected my 30 year old roof and a back apartment. There was a lot of sun damage and weathering with missing shingles and raccoon damage where they made a hole for nesting. The roof has different slopes and pitches with a lot of square footage, so it required a few days of work. They finished and started on the back roof. It was all completed successfully and looks amazing. They ran a magnet to scan for nails around my property and my adjoining neighbors also. They cleaned up and left it very clean. I appreciate having found them on Google reviews and on the BBB. I highly recommend John and his team to anyone searching for reputable roofer who stands for integrity and professionalism and stands by his word. Thank you, John, for giving me peace of mind.
I couldn’t be happier with my experience using USA Home Roofing & Exteriors to replace my roof after hail damage. John Mora was my point of contact throughout the entire process, and he was extremely easy to work with—professional, responsive, and knowledgeable from start to finish. Communication was clear the entire time, which made the process smooth and stress-free. I had about 30 different roofing companies come by the house after the hail storm, but I ultimately chose USA Home Roofing & Exteriors largely because of how John presented himself. He was informative, straightforward, and never pushy, which really set him apart from the others. During the process, I also asked about additional upgrades outside of the original scope of work, and everything was handled without any issues. The workmanship was top-notch, the crew was respectful of my property, and everything was cleaned up thoroughly when the job was done. I’m very happy with the results and would absolutely recommend USA Home Roofing & Exteriors to anyone needing a new roof. THANK YOU JOHN!
Sofia was professional and knowledgeable of the process from beginning to end. She was patient addressing all our questions and was available for any concerns we had. Along with an awsome warrenty, we are also very happy with the quality of work and materials used on our home. John, Sofia and team thank you. Many other roofing company's knocked on our door and where very aggressive, Not USA home roofing. Im glad we choose USA Home Roofing & Exteriors, we highly recomend them.
They arrived early and worked diligently until the job was completed, all in one day. Cleaned up after themselves. Looks great and I’m very pleased with the work that was done.
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