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About
The Roof Doctors of Carrollton is one of the longest-established roofing companies in this directory. BBB records a date of incorporation of 1 August 1988 and the company has held BBB accreditation continuously since November 1993, with an A+ rating. It works from 1608 Whitlock Lane, Suite F in Carrollton, in Dallas County, on (972) 416-8990. BBB lists Hugh O'Hara and Greg Hejhal as co-presidents; RCAT records Hugh O'Hara as the association contact and shows the company as a Member since 2017.
The work is residential and commercial roofing across the Dallas Fort Worth Metroplex: re-roofing, roofing on new construction, roof repair, and gutters. The company's own site states memberships with the Better Business Bureau and the National Roofing Contractors Association. The BBB accreditation is verified on the BBB profile; the NRCA membership is stated by the company and was not confirmed against an NRCA member directory.
One practical note for homeowners. The website at roofdoctors.net is a very old, thin page that carries no phone number, no street address and no opening hours. That is a presentation problem rather than a sign of a problem business, given the 1988 incorporation and the 30-plus year unbroken BBB accreditation, but it does mean the BBB profile and the RCAT record are the better places to confirm current contact details before calling.
Highlights
Incorporated in 1988 and BBB accredited without a break since November 1993, one of the longest accreditation records among Texas roofers in this directory
A+ BBB rating with two named co-presidents on the profile, Hugh O'Hara and Greg Hejhal
Handles the full range on one property: re-roof, repair, new construction roofing and gutters
Long-tenured crews are a recurring theme in customer reviews, which matters for warranty follow-up
RCAT Member since 2017, so the company is on the Texas association register
Serving Carrollton, Dallas County, Texas and 3 more areas shown on the map. View on Google Maps ›
Insurance & credential verification
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyThe Roof Doctors of Carrollton
InsuranceNot verified by us (we hold no certificate for this company — ask them for a current COI before signing)
City/county registration
Not checked for CarrolltonTexas has no state roofing licence, and city rules differ: some require contractor registration, some run a voluntary registry, some neither. Ask this company and your local permit office.
Status Current in the RCAT directory (no published licence number for this record)
RCAT member ID920 (member since 2017)
Licence boardRCAT, Roofing Contractors Association of Texas (Texas issues no state roofing licence; RCAT runs the licensing programme)
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
BBB Accredited Business since November 1993, A+ ratingVerify on BBB ↗
National Roofing Contractors Association member (stated by the company)Company-reported — ask to see the certificate
Google reviews
3.0
Rated by 2 verified Google reviewers Verified by Google
Cat Natax· 10 years ago
★★★★★
They fixed a leak we have been battling for more than 20 years. Very professional and knowledgeable. I recommend them all the time.
Earned from The Roof Doctors of Carrollton's insurance verification, live Google rating, and standing in Carrollton. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
Is this the same company as Roof Doctor in San Antonio?
No. Roof Doctor of San Antonio trades on roofdoctortx.com and is a separate business in a different city. This company is The Roof Doctors of Carrollton, Inc., at 1608 Whitlock Lane, Suite F, Carrollton, on (972) 416-8990, with the domain roofdoctors.net. Match the domain, the street address and the phone before you hire.
There seem to be several roofers using the Roof Doctor name. How do I tell them apart?
Roof Doctor is a heavily reused trade name across Texas and the rest of the country. In the Dallas Fort Worth area alone there are separate businesses on theroofdoctors.net and roofdoctorsofdfw.com. The reliable identifiers for this company are the Carrollton address on Whitlock Lane, the (972) 416-8990 number, the roofdoctors.net domain and BBB profile ID 19000268.
How long has The Roof Doctors of Carrollton been in business?
BBB records a date of incorporation of 1 August 1988 and around 38 years in business, with BBB accreditation held since 1 November 1993. That is a documented record rather than a marketing claim, and it is the strongest single piece of evidence on this listing.
Texas does not license roofers, so what should I verify?
There is no Texas state roofing license, so the trust checks are elsewhere. Ask for the general liability and workers compensation certificates directly from the insurance agent, check the BBB profile and complaint history, check the RCAT record, and ask the City of Carrollton or your own city whether the contractor is registered where registration is required.
What does the RCAT Member status mean here?
RCAT Member means the company pays dues to the Roofing Contractors Association of Texas and appears on its register, in this case since 2017. It is not the same thing as RCAT's separately earned Licensed Roofing Contractor credential, which carries a tested license number. This company is listed as a Member.
Carrollton is in Hail Alley. What does that mean for my roof?
The Dallas Fort Worth corridor takes some of the most frequent and most expensive hail in the United States. Practical consequences: expect to make a hail claim at some point, keep dated photos of your roof in good condition, and price Class 4 impact-resistant shingles on any replacement because most Texas insurers discount the wind and hail premium for them.
Are Class 4 impact-resistant shingles worth the extra cost in Carrollton?
Often yes in North Texas. Class 4 is the top rating in the UL 2218 steel ball impact test. The shingles cost more per square but the insurer discount on the wind and hail portion of the premium can recover much of that over the life of the roof. Ask your insurer for the exact discount in writing before you decide, because it varies by carrier.
Do I need a permit to replace a roof in Carrollton?
Texas has no statewide building code, so it is a city decision. Carrollton, like most Dallas Fort Worth cities, requires a permit for roof replacement. Ask the contractor to pull it under its own details and to schedule the inspection, and treat any suggestion of skipping the permit as a reason to walk away.
Does WPI-8 windstorm certification apply in Carrollton?
No. WPI-8 is a Texas Department of Insurance certification for the 14 first-tier Gulf Coast counties in the Texas Windstorm Insurance Association territory. Carrollton is inland in Dallas County and has nothing to do with that scheme. Anyone selling you coastal windstorm certification in Carrollton has the wrong program.
What should I ask a roofer after a North Texas hail storm?
Ask whether the estimate is written to your insurer's scope or to the contractor's own scope and where they differ, whether decking and ventilation upgrades are included or extra, what the workmanship warranty covers and for how long, whether the crew is employed or subcontracted, and who handles the permit. Do not sign anything that assigns your insurance benefits or claim handling to the contractor.
