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About
Texas Family Roofing is a San Antonio roofing and construction company that also runs an Austin operation. The BBB records the business as started and incorporated on 13 May 2016 under managing member Paul R. Perez, with the file opened in July 2016, which makes it the longest-established of this group. Its main office is at 3623 E Evans Rd, Suite 111, San Antonio (78259) in north Bexar County, with a second San Antonio West office at 3426 W Loop 1604 S, Suite 111 (78245). It registers with Owens Corning under the fuller name Texas Family Roofing & Construction, which is the form the City of San Antonio register uses.
The work covers residential, commercial and multi-family roofing, with storm restoration and insurance carrier work called out as a specialty, plus emergency tarping, roof repair, roof replacement and seamless gutters. The published San Antonio service area runs across north and central Bexar County and out into the surrounding hill towns: Stone Oak, Bulverde, Boerne, Windcrest, Terrell Hills, Alamo Heights, Olmos Park, Castle Hills, Converse, Hollywood Park, Schertz, Cibolo, Fair Oaks Ranch, Helotes, Live Oak, Universal City, Garden Ridge, Selma, Spring Branch, Shavano Park, Rogers Ranch and New Braunfels. The Austin side covers West Lake, Cedar Park, Round Rock, Kyle, Buda, San Marcos, Pflugerville, Lakeway, Georgetown and neighbouring areas.
On manufacturer credentials this company is better documented than most. It holds its own profile in the GAF residential contractor directory, where GAF lists it at the GAF Certified tier, and its own profile in the Owens Corning contractor locator under Texas Family Roofing & Construction, where Owens Corning describes it as a Preferred Contractor. Both profile URLs are below so each claim can be checked at source rather than taken on the company's word. Texas Family Roofing is not listed in the Roofing Contractors Association of Texas member directory, and its BBB profile currently shows a B+ rating and non-accredited status with three complaints on file, one recorded as unresolved. Texas has no state roofing license, so homeowners should still verify current general liability and workers' compensation insurance directly with the insurance agency before work begins.
Highlights
Trading since 2016, the longest-established of the San Antonio companies in this group
GAF Certified and Owens Corning Preferred, both confirmed on the manufacturers' own contractor directories rather than only claimed by the company
Handles multi-family and commercial work as well as single-family homes
Two San Antonio offices plus an Austin operation, covering north Bexar County and the Interstate 35 corridor
Emergency tarping available, which matters in the days between a hail or wind event and a full replacement
Serving San Antonio, Bexar County, Texas and 10 more areas shown on the map.
Insurance & credential verification
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyTexas Family Roofing
InsuranceNot verified by us (we hold no certificate for this company — ask them for a current COI before signing)
RCAT statusNot listed
City/county registration
Registered — San Antonio #LIC-HIC-LIC22-16900612Check the registry ↗City Home Improvement Cntr. Registration current to 4/17/2028.
RegionSan Antonio
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
GAF Certified contractor, verified on the company's own profile in the GAF residential roofing contractor directory (linked below), which states GAF Certified contractors may offer the GAF System Plus Limited Warranty. This is the GAF Certified tier, not Master Elite.Company-reported — ask to see the certificate
Owens Corning Preferred Contractor, verified on the company's own profile in the Owens Corning contractor locator (linked below), which describes Texas Family Roofing & Construction as an Owens Corning Preferred Contractor. This is the Preferred tier, not Platinum Preferred.Company-reported — ask to see the certificate
Earned from Texas Family Roofing's insurance verification, live Google rating, and standing in San Antonio. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
Is Texas Family Roofing an RCAT member?
No record was found via the Roofing Contractors Association of Texas member search at web.rcat.net. A keyword search on "Family" returned Family Friend Roofing and Construction of Round Rock but not this company, and a broad San Antonio search returning around sixty area records did not include it either. RCAT membership is voluntary and paid, so absence is not a negative finding on its own.
What is the difference between GAF Certified and GAF Master Elite?
GAF Certified is the entry tier of GAF's contractor program and allows the contractor to offer the GAF System Plus Limited Warranty. Master Elite is the higher tier, limited to a small share of GAF contractors, and it unlocks the stronger Golden Pledge warranty. GAF's own directory lists this company at the Certified tier, so ask which GAF warranty is actually being registered on your roof.
What does Owens Corning Preferred Contractor mean, and how is it different from Platinum Preferred?
Preferred is the entry tier of the Owens Corning Roofing Contractor Network and requires insurance, credit and warranty standards plus good standing. Platinum Preferred is the top tier with additional training, review and warranty requirements. Owens Corning's own locator lists this company as Preferred. Both are manufacturer programs rather than government licenses.
Does Texas require a state roofing license?
No. Texas has no state roofing license and no state roofing board, so nobody can be "state licensed" to roof in Texas. The real trust signals are verified general liability and workers' compensation insurance, city or county registration where required locally, manufacturer certifications that can be checked on the manufacturer's own site, and complaint history.
How should I read a roofer's BBB rating?
Look past the letter grade at the underlying detail: whether the business is actually BBB Accredited, how many complaints are on file, and how many were resolved. Accreditation is a paid program and is separate from the rating. This company's BBB profile currently shows a B+ rating, non-accredited status, and three complaints with one recorded as unresolved. Read the complaint narratives yourself and ask the contractor about them directly.
Is a permit required to reroof in San Antonio and north Bexar County?
Texas has no statewide building code, so requirements are set locally. Inside San Antonio city limits reroofing goes through the Development Services Department, and residential home improvement contractors are expected to be registered with the city. Suburbs such as Boerne, Schertz, Cibolo and Bulverde have their own rules. Confirm for your exact address and have the contractor pull the permit.
How much of a problem is hail in Bexar County?
Enough to plan around. Bexar County sits on the southern end of the Texas hail belt and takes damaging hail most springs, mostly March through June. On asphalt shingles the damage is usually bruising and granule loss rather than punctures, which is why it is easy to miss from the ground and often shows up as a leak one or two seasons after the storm.
Are Class 4 impact-resistant shingles worth the upgrade here?
For most Bexar County homeowners the math works out. Class 4 is the highest rating under the UL 2218 impact test and many Texas insurers offer a premium credit for a Class 4 roof. Call your own carrier, ask what the credit is worth annually on your policy, and compare that against the upgrade cost over the expected life of the roof.
What does San Antonio heat and ultraviolet exposure do to a roof?
Sustained triple-digit summers and heavy ultraviolet load age asphalt faster than any single storm. Shingles dry out and become brittle, sealant strips lose grip, and rubber pipe boots crack, which is one of the most common leak sources on a roof around the ten to fifteen year mark. Adequate ridge and soffit ventilation and replacing every pipe boot during a reroof both pay for themselves.
What should I nail down before signing a storm restoration contract?
Get a line-item written scope covering tear-off, decking replacement allowance, underlayment, drip edge, flashing, pipe boots, ventilation and haul-away, plus the shingle brand, line and color and the exact manufacturer warranty tier being registered. Confirm the workmanship warranty length, who pulls the permit, and the payment schedule. Be aware that in Texas a roofing contractor cannot also adjust your insurance claim on the same property, only a licensed public adjuster can negotiate a claim for you, and any offer to waive or absorb your deductible is illegal.
