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About
Sustainable KW is the legal entity behind the San Antonio roofing brand Sustainable Roofing & Solar, which also trades as Sustainable Roofing Contractor on its website at sustainableroof.com. The Better Business Bureau lists the business under the name Sustainable Roofing Contractor with "Sustainable kW, LLC" recorded as the alternate name, at 740 Isom Rd, San Antonio, TX 78216, phone (210) 900-1999, incorporated 9 July 2022, with Marcus McCrary as managing member. So the bare city-register name gives no hint of the trade, but roofing is genuinely the business.
The roofing side is the larger half of the company. BBB lists its products and services as Class 4 shingles, custom gutters, metal roofing, roof repair and roof replacement, and categorizes it under both Roofing Contractors and Solar Energy Contractors. Its own site covers roof repair, roof leak repair, roof replacement, roof inspections, hail damage repair, emergency roof repair and commercial work including flat roofing, TPO and metal, alongside DECRA stone-coated metal and solar panel installation and repair. The company has its own listed profile in GAF's residential contractor directory, which is the strongest of its verifiable credentials.
Coverage is the San Antonio metro, with named areas including Stone Oak, Alamo Heights, Helotes, Leon Valley and Shavano Park. Bexar County is inland, so windstorm certification does not apply. The two things that actually drive work here are hail and the long, punishing summer heat and UV load, which is also the honest reason a roofing company with an energy-efficiency angle has something real to sell in this market: Class 4 impact-resistant shingles for the hail, and reflective or ventilation-led assemblies for the heat. It has been a BBB Accredited Business since 15 October 2024 with an A+ rating.
Highlights
Has its own profile in GAF's residential contractor directory, so the GAF relationship is verifiable rather than only claimed
Roofing and solar under one roof, which is unusual in San Antonio and useful if you are re-roofing and adding panels in the same project
Class 4 impact-resistant shingles offered as a standard option, which is the hail-relevant choice in Bexar County
Commercial as well as residential work, including flat, TPO and metal systems
BBB Accredited with an A+ rating and a named managing member on the public record
Serving San Antonio, Bexar County, Texas and 1 more area shown on the map.
Insurance & credential verification
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanySustainable Roofing & Solar
InsuranceNot verified by us (we hold no certificate for this company — ask them for a current COI before signing)
RCAT statusNot listed
City/county registration
Registered — San Antonio #LIC-HIC-LIC24-16900160Check the registry ↗City Home Improvement Cntr. Registration current to 4/23/2028.
RegionSan Antonio
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
GAF Certified contractor, verified by the company's own listed profile in the GAF residential contractor directory (GAF does not state a tier such as Master Elite on that profile)Company-reported — ask to see the certificate
BBB Accredited Business, A+ rating (accredited 15 October 2024)Verify on BBB ↗
Earned from Sustainable Roofing & Solar's insurance verification, live Google rating, and standing in San Antonio. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
The city registered "Sustainable KW" for roofing. Is this actually a roofing company?
Yes. Sustainable KW is the legal entity name; the public brand is Sustainable Roofing & Solar, at sustainableroof.com. BBB lists the business as Sustainable Roofing Contractor with "Sustainable kW, LLC" as the alternate name, categorized under Roofing Contractors, and the company has its own profile in GAF's residential contractor directory. Roofing is a real line of work here, not a sideline.
What does the KW in the name stand for?
The company does not spell it out on any page we could read. The one clue on the public record is the styling: BBB records the entity as "Sustainable kW, LLC" with a lowercase k and a capital W, which is the standard symbol for kilowatt and would fit the solar and energy side of the business. We are not stating that as fact because the company has not confirmed it.
Is this the same company as Sustainable Edge Construction & Roofing in San Antonio?
No, and it is worth being clear about because both are San Antonio roofers with "Sustainable" in the name. Sustainable Edge Construction, LLC is a separate business at sustainableedgeroofing.com, an RCAT member since 2014, reachable on (806) 795-7663. This company is Sustainable KW, trading as Sustainable Roofing & Solar at sustainableroof.com on (210) 900-1999. Different entities, different owners, different phones.
Does Texas license roofing contractors?
No. There is no state roofing license in Texas, so nobody in San Antonio holds one. What is verifiable is general liability and workers compensation insurance, manufacturer credentials such as a GAF directory listing, voluntary trade body status, and city registration where the city requires it.
Is this company an RCAT member?
Not found via RCAT search. RCAT is the Roofing Contractors Association of Texas, a voluntary trade association, and it keeps plain membership separate from the separately earned Licensed Roofing Contractor credential (CRRL, RRL or CRL). Absence from RCAT is common and is not a negative finding on its own.
What does a GAF directory listing actually tell me?
It tells you GAF recognizes the contractor in its own contractor directory, which is a real check and lets the contractor offer GAF system warranties. It does not tell you the tier. GAF's higher designations such as Master Elite and President's Club are separate and are stated explicitly when they apply. This company's GAF profile does not display a tier, so treat it as a GAF-recognized contractor and ask directly which warranty levels it can register.
Are Class 4 impact-resistant shingles worth paying for in San Antonio?
Usually yes. Class 4 means the shingle passed the UL 2218 impact test, and most Texas homeowner carriers offer a premium discount for a Class 4 roof. Bexar County gets enough hail that the discount plus the reduced chance of a claim tends to justify the upgrade. Ring your own insurer for the exact discount and have the shingle line written into the contract.
Should I combine a reroof with solar panels?
If the roof is within a few years of end of life, yes, do the roof first or do both together. Removing and reinstalling an array later to replace the deck underneath costs real money and creates a warranty argument between the roofer and the solar installer. A company that does both, as this one does, removes that seam, but still get the roofing scope and the solar scope priced as separate line items so you can compare each.
Does heat matter as much as hail on a San Antonio roof?
It matters more for ordinary wear. Hail causes the sudden loss you claim on; months of high heat and UV are what dry the asphalt mat, curl shingle edges and break down sealant strips year after year. Attic ventilation, radiant heat control and shingle colour choice all move the needle here, so ask how the ventilation is being calculated, not just which shingle is going on.
Where is the company based and when did it start?
740 Isom Rd, San Antonio, TX 78216, in Bexar County. BBB records incorporation on 9 July 2022 and lists Marcus McCrary as managing member, with the BBB profile showing roughly 8 employees and hours listed as open 24 hours.
