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About
Stephens Roofing & Remodeling is a family owned residential and commercial roofing company working out of 11803 Warfield Street in San Antonio. The BBB file records the business as established in 1983 and accredited since December 2005 with an A+ rating, and lists Edward Torrez as president and EGT Holdings, LLC as an alternate business name. The company's own site describes more than 40 years of trading and names a full office team covering production, sales, inspection, insurance coordination and warranty work.
The work covers roof replacement, repair and inspection on both residential and commercial buildings, plus siding, patio covers and carports, window installation and a solar arm. Materials handled include asphalt shingle, metal in several profiles (standing seam and corrugated, in steel, copper, aluminium, tin and zinc), slate, clay and concrete tile, and TPO flat roofing for commercial and multi-family work. Repair pages specifically cover hail damage and storm damage, which is the dominant claim driver across Bexar and Comal counties, and the company advertises free inspections and written guarantees on its work.
The company states it is a GAF Master Elite contractor and a CertainTeed ShingleMaster. A GAF contractor directory profile and an Owens Corning contractor profile both exist for the business, though the certification tier displayed on those pages could not be read directly, so the Master Elite and ShingleMaster tiers are recorded here as stated by the company. Alongside San Antonio, the company publishes separate contact numbers for Austin, New Braunfels, Kerrville, Fredericksburg and Boerne, and lists Bulverde among the towns it serves.
Highlights
Trading since 1983 according to the BBB record, one of the longer established roofing firms in the San Antonio market
BBB accredited since December 2005 with an A+ rating
Handles asphalt, metal, slate, tile and TPO flat systems, so it is not limited to shingle work
Publishes separate local numbers for Austin, New Braunfels, Kerrville, Fredericksburg and Boerne alongside San Antonio
Named office and production staff are listed publicly on the company website
Serving San Antonio, Bexar County, Texas and 15 more areas shown on the map.
Insurance & credential verification
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyStephens Roofing & Remodeling
InsuranceNot verified by us (we hold no certificate for this company — ask them for a current COI before signing)
RCAT statusNot listed
City/county registration
Registered — San Antonio #1887793-H921928Check the registry ↗City Residential Building Cntr. Registration current to 1/30/2028.
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
BBB Accredited Business, A+ rating, accredited since December 2005Verify on BBB ↗
GAF Master Elite (stated by the company; a GAF contractor directory profile exists for the business but the tier shown on it could not be read)Company-reported — ask to see the certificate
CertainTeed ShingleMaster (stated by the company)Company-reported — ask to see the certificate
Listed in the Owens Corning roofing contractor directory (tier not readable)Verify on Owens Corning ↗
NRCA member, MBE/SBE and HUB certified (stated by the company)Company-reported — ask to see the certificate
Earned from Stephens Roofing & Remodeling's insurance verification, live Google rating, and standing in San Antonio. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
Is this company licensed by the State of Texas?
No, and neither is any other roofer. Texas does not issue a state roofing licence. What exists instead is city or county registration where the local authority requires it, voluntary trade credentials such as RCAT, manufacturer certifications, and general liability and workers compensation insurance. Anyone telling you they are state licensed to roof in Texas is misdescribing what they hold.
Is Stephens Roofing & Remodeling an RCAT member?
A search of the Roofing Contractors Association of Texas member directory returned no record for this company. RCAT membership is voluntary and many established, perfectly reputable Texas roofers never join, so absence from the directory is not a mark against a contractor. It simply means there is no RCAT credential to report here.
What is the difference between an RCAT Member and an RCAT Licensed Roofing Contractor?
They are two separate things. A Member has paid to join the association. The Licensed Roofing Contractor credential (shown as CRRL, RRL or CRL) is earned separately through examination and experience requirements. A company can be a Member without holding the credential. Do not let anyone present plain membership as if it were the earned designation.
How bad is hail in the San Antonio area?
Bad enough to be the single biggest reason roofs get replaced here. Central Texas sits at the southern end of the corridor that produces damaging hail every spring, and a single storm can bruise or fracture shingles across a whole neighbourhood. Damage is often not visible from the ground, which is why post-storm inspections matter.
Should I ask about Class 4 impact-resistant shingles?
Yes. Class 4 is the top rating in the UL 2218 steel-ball impact test, and many Texas insurers offer a premium discount for a qualifying roof. Ask your carrier what the discount is worth before you commit, get the product and rating in writing on the contract, and keep the certificate for your insurance file.
Does heat and UV matter as much as hail here?
It matters more than most homeowners expect. San Antonio summers push attic and deck temperatures very high for months at a time, which accelerates the loss of volatile oils in asphalt shingles and leads to granule loss, curling and brittleness. Good attic ventilation and correct underlayment materially extend how long a roof lasts.
Who pulls the permit for my roof?
Texas has no statewide building code administration, so permitting is handled city by city and county by county. Inside San Antonio city limits the contractor normally pulls the roofing permit and the city inspects. In unincorporated parts of Bexar or Comal county the requirements differ. Ask your contractor in writing who is responsible for the permit and the final inspection.
What should I check before signing a roofing contract in Texas?
Ask for a current certificate of general liability and workers compensation insurance sent to you directly by the insurer or agent, not a photocopy from the salesperson. Confirm the city registration is current. Get the full scope, the exact shingle product and rating, the underlayment, the ventilation plan, the warranty terms and the payment schedule on paper before any money changes hands.
How do manufacturer certifications like GAF Master Elite actually help me?
They gate access to the strongest warranties. Only contractors at the top tier can offer the enhanced manufacturer warranties that cover workmanship as well as materials. They are also a rough proxy for how long a company has been trading and whether it carries insurance, since manufacturers check those things annually. Verify any claimed tier on the manufacturer's own contractor locator rather than taking a logo on a website at face value.
How long should an asphalt shingle roof last around San Antonio?
Shorter than the number printed on the wrapper. Manufacturer ratings assume milder conditions than Central Texas delivers. Between sustained summer heat, high UV and the near-annual chance of hail, many local asphalt roofs are replaced well before their nominal life is up. Attic ventilation, underlayment quality and whether the roof has taken a hail hit matter more than the shingle's headline rating.
