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About
Optimized Roofing & Construction is a small roofing operation working out of 1448 Halsey Way, Suite 104, Carrollton, in the northern Dallas Fort Worth suburbs. The phone number on its Arlington registration, 214-529-2073, is published by the Better Business Bureau against a file for Optimized Claim Solutions at the same Carrollton address, and Fermin Pacheco, the contact person on the Arlington registration, is listed as small business owner of Optimized Claim Solutions. The two names appear to be the same operation trading under a roofing brand and a claims brand.
The BBB categorises the business under roofing contractors, commercial roofing and insurance inspection, and records a business start date of 24 February 2022. The company's own material describes roof repair, roof replacement and insurance claim handling, and says it uses materials from established manufacturers. The insurance claim side is clearly central to how the business is set up.
It is a young and lightly documented business. The BBB file is open with no out of business alert, but the bureau states it does not have enough information to issue a rating, and the business is not BBB accredited. No RCAT record was found, and no manufacturer certification could be verified.
Highlights
Insurance claim work is a core part of the business, which also trades as Optimized Claim Solutions
Locally based in Carrollton, in the northern Dallas Fort Worth suburbs
Covers both residential and commercial roofing according to its Better Business Bureau categories
Better Business Bureau file is open with no out of business alert
Serving Carrollton, Texas and 1 more area shown on the map.
Insurance & credential verification
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyOptimized Roofing & Construction
InsuranceNot verified by us (we hold no certificate for this company — ask them for a current COI before signing)
RCAT statusNot listed
City/county registration
Registered — Arlington Check the register ↗Registered contractor, City of Arlington. Arlington registers roofing companies in its general contractor category; its published dataset carries no registration number and no expiry date, and the dataset itself may lag by some months.. This company appears on the city's own list of registered contractors. The city publishes no certificate number or expiry date for this programme, so ask to see the registration itself before work starts.
RegionCarrollton
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Earned from Optimized Roofing & Construction's insurance verification, live Google rating, and standing in Carrollton. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
Is Optimized Roofing & Construction the same business as Optimized Claim Solutions?
The evidence points that way. The phone number on the Arlington registration, 214-529-2073, is the number the Better Business Bureau lists for Optimized Claim Solutions, both use 1448 Halsey Way in Carrollton, and Fermin Pacheco is named as the owner of Optimized Claim Solutions and as the contact on the roofing registration. Ask the company directly which entity your contract will be with before you sign.
Where is the company based?
Carrollton, Texas, at 1448 Halsey Way, Suite 104, in zip 75007. That address appears independently on a Yelp listing for Optimized Claim Solutions as well as on the Arlington registration. Carrollton sits about 30 miles north of Arlington in the northern part of the Dallas Fort Worth metroplex.
How long has it been in business?
The Better Business Bureau records a business start date of 24 February 2022. That makes it a relatively young company, which is worth weighing against the size of a roof replacement.
Does Texas license roofing contractors?
No. There is no state roofing licence in Texas, so no roofer in Texas can truthfully claim to be state licensed. Judge a contractor instead on current general liability and workers compensation cover, a real verifiable address, roofing association standing, and city registration where the city requires it.
Is this company an RCAT member?
It was not found via a search of the RCAT directory, so we report no RCAT standing. RCAT is the Roofing Contractors Association of Texas, and it keeps plain membership separate from the earned Licensed Roofing Contractor credential (RRL, CRRL or CRL). The two are not the same thing and should never be presented as equivalent.
It is not BBB accredited. Should that worry me?
Not by itself. Accreditation is a paid programme and plenty of sound contractors skip it. What matters more here is that the BBB says it does not have enough information to issue a rating, which simply reflects how little third party history the file holds. There is no out of business alert on the file.
The business does insurance claim work. What should I know about that?
A roofer may inspect your roof, document damage and give your insurer an estimate. What a roofer may not do in Texas is act as your public insurance adjuster on the same job, or negotiate the claim on your behalf, unless separately licensed as an adjuster. Keep the roles clear and read carefully any document that assigns your claim benefits to the contractor.
Can a contractor cover my deductible?
No. Texas law prohibits a contractor from paying, waiving, absorbing or rebating any part of your insurance deductible on a property insurance claim. An offer to make the deductible disappear is a reason to end the conversation.
Carrollton and Arlington both sit in Hail Alley. What does that mean for my roof?
North Texas takes some of the heaviest hail in the country, and roof age plus impact resistance decide how a roof survives it. Ask about Class 4 impact resistant shingles, which are tested against impact damage and often earn an insurance premium discount. Get the exact product and impact class written on the estimate.
What should I check before hiring a young roofing company?
Ask for a certificate of insurance sent to you directly by the insurer or agent. Ask who actually installs the roof and whether the crew is employed or subcontracted. Ask which manufacturer warranty applies and whether the company is registered with the manufacturer to offer it. Ask for two or three local addresses you can drive past, and get the whole scope, brand, colour and price in a written contract before any work starts.
