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About
Ideal Roofing Services is the roofing and exterior remodeling brand operated by Ideal Roofing, LLC, a Texas contractor whose main operation sits at 9535 Clay Road in Houston. The company runs a second Texas office in San Antonio and publishes a separate San Antonio phone line, so Bexar County work is handled out of a local number rather than routed only through Houston. Its own About page dates the business to 1990, while its BBB record lists the business as started in 2004.
The company's published work covers residential and commercial roof repair and replacement, hail and wind storm damage restoration, drone roof inspections, siding, windows, gutters and gutter guards, and interior and exterior painting. It presents itself as a GAF contractor and an NRCA member, and it holds BBB accreditation with an A+ rating through the BBB of Greater Houston and South Texas, accredited since October 2010.
One caution for readers. The San Antonio address the company publishes, 1100 Northwest Loop 410 Suite 700, is the One Castle Hills Regus serviced office building, and the phone number attached to this City of San Antonio contractor registration does not appear on any page the company publishes. Treat the San Antonio office as an administrative address unless the company confirms otherwise, and ask who would actually be on site for your job.
Highlights
Runs a San Antonio office with its own published local phone line, separate from the Houston head office
BBB accredited with an A+ rating since 2010, one of the longer accreditation records in this set
Offers drone roof inspections as part of its damage assessment process
Full exterior scope beyond roofing: siding, windows, gutters and painting under one contractor
Serving San Antonio, Bexar County, Texas and 6 more areas shown on the map.
Insurance & credential verification
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyIdeal Roofing Services
InsuranceNot verified by us (we hold no certificate for this company — ask them for a current COI before signing)
RCAT statusNot listed
City/county registration
Registered — San Antonio #2493120-HR928176Check the registry ↗City Home Improvement Cntr. Registration current to 3/25/2028.
RegionSan Antonio
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
GAF Master Elite (stated by the company on its own About page; the company has its own GAF contractor directory profile, but GAF blocked our fetch so the level could not be verified there)Company-reported — ask to see the certificate
BBB Accredited Business, A+ rating, accredited since 10/20/2010 (verified on the company's BBB profile)Verify on BBB ↗
NRCA member (stated by the company)Company-reported — ask to see the certificate
RCAT: no record returned by the RCAT member search for this companyCompany-reported — ask to see the certificate
Earned from Ideal Roofing Services's insurance verification, live Google rating, and standing in San Antonio. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
Does Texas issue a state roofing license?
No. Texas has no state roofing license, so no roofer in San Antonio can be state licensed for roofing. Your real checks are current general liability and workers compensation insurance, City of San Antonio contractor registration, and voluntary industry credentials such as RCAT membership or a manufacturer certification.
What is RCAT, and what does it mean that no record came back for this company?
RCAT is the Roofing Contractors Association of Texas, a voluntary trade body. Its member search returned no record for this company, which means it is not currently listed there. That is not a legal problem and it is not a black mark. It simply means this particular voluntary credential is not available as a check.
What is the difference between an RCAT Member and an RCAT Licensed Roofing Contractor?
Membership means the company pays dues and is listed in the directory. The Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned separately through RCAT's own testing and requirements, and it appears on the company's RCAT profile with a license number. The two are not equivalent, and neither is a government license.
Bexar County is inland. Do I need windstorm paperwork here?
No. Windstorm certification through WPI-8 and TWIA applies to the first tier of Gulf Coast counties, not to Bexar County. In San Antonio the roofing risk that drives most claims is hail, along with the wind that comes with the same storm systems.
Are Class 4 impact resistant shingles worth it in San Antonio?
Often yes. San Antonio sits at the southern end of the hail belt, and Class 4 shingles are tested to resist impact better than standard shingles. Many Texas insurers offer a premium discount for a Class 4 roof. Ask your carrier what discount applies before you choose, because it changes the payback period.
How does a hail damage insurance claim usually work?
You report the damage, your carrier sends an adjuster, and the adjuster writes a scope and a dollar figure. A good roofer will meet the adjuster on site and point out anything missed. Be wary of anyone offering to absorb, waive or rebate your deductible, which is not legal in Texas.
Does San Antonio require a roofing permit?
Texas has no statewide building code, so permitting is set city by city. The City of San Antonio requires contractors to be registered and requires permits for most reroofing work. Ask your contractor to confirm the permit is pulled in their own registration and to give you the permit number.
What should I ask before I sign a roofing contract?
Ask for a certificate of insurance sent directly from the insurer or agent, not a copy the salesperson hands you. Ask who supervises the crew on site. Ask for the manufacturer warranty tier in writing, the workmanship warranty length, the payment schedule, and confirmation that the permit is pulled under the company's own registration.
This company lists a San Antonio office and a Houston office. Who does my job?
Ask directly. The published San Antonio address is inside a serviced office building, which is common for administrative registration but does not tell you where the crew and the project manager are based. Ask for the name of the person managing your project and where they work from.
What is a drone roof inspection actually good for?
A drone gives close photographs of slopes and flashings that are hard or unsafe to walk, and it creates a dated visual record that helps in an insurance claim. It does not replace someone getting on the roof to check soft decking or lifted shingles, so expect both on a thorough inspection.
