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About
CORE Roofing & Construction is a San Antonio roofing and construction company registered as Core Roofing and Construction LLC. Because Core Roofing is a name reused by unrelated companies across the country, we confirmed this record by phone: the registration number (210) 373-3298 appears on the BBB profile for Core Roofing and Construction LLC in San Antonio, alongside a second company line, (210) 548-7997. The BBB profile gives the mailing address as 8521 Blanco Road, Suite 2, PMB 118, San Antonio, TX 78216. PMB means private mailbox, so that is a mail drop rather than an office. The City of San Antonio register lists the company at Hollywood Park, the small incorporated village in Bexar County just north of Loop 1604. We found no verified street office at either place, which is worth saying plainly.
What sets the company apart is the background of the people who run it. BBB names Jeffrey T. Kounse as member, and the company's own About text says CORE was started by Todd Kounse and Gair Allie, both career independent insurance adjusters. Gair is described as having more than 20 years adjusting plus 13 years roofing in San Antonio, and Todd as a Texas A&M graduate with more than 20 years handling claims in over 30 states for multiple carriers. For a homeowner facing a hail claim, a contractor who has worked the carrier side of the file is a genuinely different proposition, though it does not remove the need for your own read of the policy.
The LLC was formed on 24 May 2022 according to the BBB, and the founders date the business itself to 2019. It has been BBB Accredited since 23 May 2025 with an A plus rating. BBB categorises the work as residential roofing, commercial roofing, roofing contracting and construction. The company's website domain, coreroofingconstruction.com, no longer resolves in DNS, so we could not read its own pages directly and have left the website field blank rather than publish a dead link.
Highlights
Founded by two career independent insurance adjusters, with more than 20 years each handling property claims
One founder is described as having 13 years roofing experience in San Antonio on top of his adjusting career
BBB Accredited since May 2025 with an A plus rating
Covers both residential and commercial roofing plus general construction
Hail and storm insurance claim work is the core of the business, from people who have worked the carrier side of it
Serving Hollywood Park, Bexar County, Texas and 1 more area shown on the map.
Insurance & credential verification
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyCORE Roofing & Construction
InsuranceNot verified by us (we hold no certificate for this company — ask them for a current COI before signing)
RCAT statusNot listed
City/county registration
Registered — San Antonio #LIC-HIC-LIC24-16900383Check the registry ↗City Home Improvement Cntr. Registration current to 6/5/2028.
RegionHollywood Park
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
BBB Accredited Business since 23 May 2025, A+ rating (verified on the company's own BBB profile)Verify on BBB ↗
Earned from CORE Roofing & Construction's insurance verification, live Google rating, and standing in Hollywood Park. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
There are several companies called Core Roofing. How do I know this is the right one?
By the phone number. The registration number (210) 373-3298 appears on the BBB profile for Core Roofing and Construction LLC in San Antonio, along with a second company line, (210) 548-7997. If you reach a Core Roofing that does not recognise those numbers or the name Kounse, you have a different company.
Where is the company actually located?
The address on the BBB profile is 8521 Blanco Road, Suite 2, PMB 118, San Antonio, TX 78216, and PMB stands for private mailbox, so that is a mail drop. The City of San Antonio register lists the company at Hollywood Park, a small incorporated village in Bexar County north of Loop 1604. We found no verified street office at either address. Ask on the phone where the crews stage from.
Is CORE Roofing & Construction licensed by the State of Texas?
No roofer is. Texas issues no state roofing licence, so the trust basis is different here: current general liability and workers compensation insurance, city or county contractor registration where the work happens, and voluntary industry credentials. Its BBB accreditation is the third-party credential we were able to verify.
Is the company a member of RCAT?
We searched the Roofing Contractors Association of Texas directory at web.rcat.net for both Core Roofing and the owner surname Kounse and found no record, so this is not found via RCAT search. Membership in RCAT is voluntary and most Texas roofers are not members, so this is not a negative finding.
What is the difference between RCAT Member and RCAT Licensed Roofing Contractor?
A Member pays annual dues. The Licensed Roofing Contractor credential appears in the RCAT directory as CRRL, RRL or CRL with a licence number and is earned separately through testing and continuing education. They are not interchangeable, so if a roofer claims to be RCAT licensed, look the record up rather than taking it on trust.
Does the company have a website?
Its domain, coreroofingconstruction.com, appears in search results with real About page content but no longer resolves in DNS, so we could not read it and did not publish it as a live link. Its verifiable web presence is its BBB profile. Ask the company directly whether the site has moved.
How long has the business been running?
The BBB records Core Roofing and Construction LLC as incorporated on 24 May 2022, while the founders' own About text says they started CORE in 2019. Both are plausible if the LLC was formed after the business began. We have used the BBB incorporation year as the recorded figure because it is the harder document.
Does an adjuster background actually help on a hail claim?
It can, because someone who has written claims for carriers knows what documentation an adjuster expects and where scopes commonly fall short. It does not make them your representative, and in Texas a roofer cannot act as your public insurance adjuster on the same job they are bidding. Read your own policy and know your deductible before the inspection.
Are Class 4 impact-resistant shingles worth it in north Bexar County?
Usually yes. Hollywood Park and the north side sit squarely in the Central Texas hail belt, and Class 4 shingles are tested against a two-inch steel ball drop. Most Texas insurers offer a premium discount for them. Get the discount figure from your carrier first, then price the upgrade against it and have the specific product written into the contract.
What should I ask before signing?
Ask for a certificate of insurance naming your address, confirm who pulls the permit and with which jurisdiction, since Hollywood Park permits separately from the City of San Antonio, ask whether crews are employees or subcontractors, get the shingle line and underlayment named, agree how rotten decking is priced if found, and get the workmanship warranty in writing. Do not pay in full up front, and read any assignment of insurance benefits carefully before you sign it.
