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About
Rooftop Roofing and Remodeling LLC is a veteran owned roofing and exterior contractor at 18819 FM 2252, Suite 8, San Antonio, Texas 78266, on the north east side of the metro near Garden Ridge. Its Better Business Bureau file puts the business start at 30 November 2016 and incorporation at 13 February 2020, and names Mr. John Drury as Managing Member. The company's own site carries the line "trusted since 2016", which matches the BBB start date. The published phone number, (210) 310-5543, is the same number carried on the City of San Antonio registration, which makes the identification straightforward.
The work spans more than the roof. Published services are roof replacement, repair, inspection and maintenance plans, metal roofing and roof coatings, storm damage assessment and insurance claim support, gutters, siding, windows, fascia and soffit, exterior and interior painting, patio covers, pergolas and fencing, plus kitchen and bathroom remodelling, drywall repair and garage conversions. That range means a whole storm loss and the interior damage behind it can sit inside one scope of work rather than being split between trades. The stated coverage runs across San Antonio, New Braunfels, Schertz, Cibolo, Converse, Selma, Live Oak, Universal City, Garden Ridge, Helotes, Alamo Heights, Castle Hills, Shavano Park, The Dominion and San Marcos.
On credentials, the company holds its own profile on GAF's contractor locator registered to the San Antonio address, and it states on its own pages that it is a GAF Certified Plus contractor and an Owens Corning Preferred contractor. The GAF profile exists and is linked here; the specific tier and the Owens Corning status are company statements that could not be read back from the manufacturers' own pages during this research. It also states SBA certification as a Service Disabled Veteran Owned Small Business. The Better Business Bureau lists the company as not accredited with a B- rating, the stated reason being failure to respond to one complaint. San Antonio is well inland, so coastal windstorm rules are irrelevant here and hail is the driver: this corridor takes regular spring hail, and Class 4 impact rated shingles plus a properly documented claim file are what matter.
Highlights
Veteran owned and operated, trading since 2016, with John Drury named as Managing Member on the BBB record
Holds its own profile on GAF's contractor locator, registered to the 18819 FM 2252 San Antonio address
Roofing plus full exterior and interior remodelling, so a storm loss and the damage behind it can sit in one scope
Real premises on the north east side at Garden Ridge, close to the Schertz, Cibolo and New Braunfels corridor it serves
Publishes Saturday hours as well as weekday hours, which is unusual for a contractor of this size
Services
Roof replacement
Roof repair
Roof inspections and maintenance plans
Metal roofing
Roof coatings
Storm damage assessment and insurance claim support
Serving San Antonio, Bexar County, Texas and 5 more areas shown on the map.
Insurance & credential verification
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyRooftop Roofing and Remodeling
InsuranceNot verified by us (we hold no certificate for this company — ask them for a current COI before signing)
RCAT statusNot listed
City/county registration
Registered — San Antonio #LIC-RBC-LIC21-17200140Check the registry ↗City Residential Building Cntr. Registration current to 8/25/2027.
RegionSan Antonio
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
GAF Certified Plus (company-stated; company holds its own GAF contractor locator profile)Company-reported — ask to see the certificate
Owens Corning Preferred Contractor (company-stated)Company-reported — ask to see the certificate
SBA certified Service-Disabled Veteran-Owned Small Business (company-stated)Company-reported — ask to see the certificate
Google Guaranteed / Local Services provider (company-stated)Company-reported — ask to see the certificate
HomeAdvisor Top Rated (company-stated)Company-reported — ask to see the certificate
Earned from Rooftop Roofing and Remodeling's insurance verification, live Google rating, and standing in San Antonio. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
Who runs this company and how long has it been trading?
The Better Business Bureau names Mr. John Drury as Managing Member and puts the business start at 30 November 2016, with the LLC incorporated on 13 February 2020. The company describes itself as veteran owned and operated and states SBA certification as a Service Disabled Veteran Owned Small Business. Its own site uses the line "trusted since 2016", which lines up with the BBB start date.
Where is the business actually located?
18819 FM 2252, Suite 8, San Antonio, TX 78266. That is the north east side of the metro out towards Garden Ridge, and it is a suite in a commercial address rather than a house or a mailbox. The same address appears on the BBB record, the Yelp listing and the company's GAF contractor locator profile, which is good corroboration that it is a real working location.
What is its BBB standing?
The BBB lists Rooftop Roofing and Remodeling LLC as NOT accredited, with a B- rating. The stated reason for the rating is failure to respond to one complaint filed against the business. That is worth knowing before you sign, and it is a fair question to put to them directly. Ask what the complaint concerned and how it was resolved.
Does Texas license roofing contractors?
No. Texas has no state roofing licence, so no San Antonio roofer holds one and any claim of being "state licensed" for roofing is misleading. What you can actually verify is a current general liability certificate and workers compensation cover sent to you directly by the insurer or agent, city registration where the city requires it, and voluntary credentials such as manufacturer certifications or RCAT membership.
Is this company in the RCAT directory?
It was not found via RCAT search. The Roofing Contractors Association of Texas directory was searched on the keyword "Rooftop" and returned no results. RCAT is a voluntary, dues based trade association and most Texas roofers are not members, so absence from it is not a mark against a contractor. Remember also that plain RCAT membership and RCAT's separately earned Licensed Roofing Contractor credential (CRRL, RRL, CRL) are two different things.
What do the GAF and Owens Corning credentials mean?
Both are manufacturer contractor programmes, not government licences. GAF Certified Plus is a middle tier above basic certification and below Master Elite, and Owens Corning Preferred is that manufacturer's equivalent mid tier. Certified contractors can register enhanced system warranties that an uncertified installer cannot. This company holds its own profile on GAF's contractor locator; the specific tier and the Owens Corning status are the company's own statements, so ask to see the current certificates and ask exactly which enhanced warranty can be registered on your roof.
Does it handle insurance claims after hail?
Yes, storm damage assessment and insurance claim support are among its published services. Understand the limits of that: a Texas roofer can document damage, meet the adjuster and prepare a scope, but it cannot negotiate your claim on your behalf or act as a public adjuster unless separately licensed to do so. Keep your own photographs and your own copy of the adjuster's report, and never sign anything that assigns your insurance benefits to the contractor.
What roof damage should I expect in this part of San Antonio?
Hail first, then wind driven rain. The north east corridor through Garden Ridge, Schertz, Cibolo and New Braunfels takes regular spring hail, and a storm can bruise shingle mats across a whole subdivision without producing an immediate leak. Wind creases shingles along ridges and rake edges. Between storms it is sustained heat and ultraviolet exposure that ages the mat and dries the sealant strips. San Antonio is well inland, so coastal windstorm requirements do not apply.
Are Class 4 impact resistant shingles worth it here?
For this hail corridor, usually yes. Class 4 is the highest rating under the UL 2218 steel ball impact test and most Texas insurers offer a premium discount for a Class 4 roof, which over the life of the roof can recover a good part of the extra cost. Confirm the discount with your own insurer before you commit, get the product name and impact rating written on the proposal, and file the documentation with your policy papers.
What should I nail down before signing?
Get the full legal entity name, Rooftop Roofing and Remodeling LLC, on the contract and check it matches the certificate of insurance, which should be sent to you by the insurance agent rather than forwarded by the contractor. Ask whether crews are employed or subcontracted and who supervises on site. Separate the manufacturer material warranty from the contractor workmanship warranty and get both terms in writing. Confirm who pulls the permit and which jurisdiction inspects, since that differs across the Bexar and Comal county line out near Garden Ridge.
