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About
Star City Roofing is a locally owned and operated roofing contractor based at 11115 Dyer St in Northeast El Paso. Company materials describe the business as running without call centers or out-of-town crews, offering same-day free estimates and next-day emergency tarping after storm damage. The company is an Owens Corning Preferred Contractor and reports BBB A+ rating.
BBB records show the business started on August 18, 2019, which lines up with the company's own claim of being in business seven-plus years. Owner of record is Alan E. Dieguez. The company's Google reviews (176 rated 4.9 stars per Birdeye's Google-specific breakdown) point to consistent praise for scheduling, cleanup and communication.
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyStar City Roofing
InsuranceNot verified by us (we hold no certificate for this company — ask them for a current COI before signing)
RCAT statusNot listed
City/county registration
Required in El Paso Check the registry ↗Registration is required here to pull a roofing permit; we have not confirmed this company's own status, so check it before you sign.
BBB ratingA+ rating Verify on BBB ↗(rated by BBB but not a BBB Accredited Business; accreditation is optional and paid for, so not holding it is not a mark against a company)
RegionEl Paso
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
Owens Corning Preferred ContractorCompany-reported — ask to see the certificate
Google reviews
4.9
Rated by 176 verified Google reviewers Verified by Google
Earned from Star City Roofing's insurance verification, live Google rating, and standing in El Paso. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
Does Texas require roofing contractors to hold a state license?
No. Texas has no statewide roofing license, so there is no state license number to check. Homeowners should instead confirm the contractor carries general liability insurance and check its BBB and Google review history before signing anything.
Is Star City Roofing a member of the Roofing Contractors Association of Texas (RCAT)?
A search of the RCAT member directory for this business did not return a match. RCAT membership and the separate, harder-to-earn Licensed Roofing Contractor credential are two different things, and homeowners can look either up directly at web.rcat.net.
Why do impact-resistant Class 4 shingles matter in El Paso?
West Texas sits in the state's hail corridor, and a Class 4 impact-rated shingle can hold up better to hailstone strikes and may qualify a homeowner for an insurance premium discount. Ask any roofer for a written quote comparing standard versus Class 4 shingles.
Do I need a permit to replace my roof in El Paso?
Texas has no statewide building code, so permitting is set city by city. The City of El Paso's Building Services Development Department handles roofing permits; confirm with the contractor that they will pull the permit in the homeowner's name.
What should I ask a roofer before signing a contract?
Ask for proof of current general liability insurance, a written scope of work and material list, a firm price (not just a per-square estimate), start and completion dates, and how debris and nail cleanup will be handled.
Is Star City Roofing insured?
The company's own marketing states it is licensed and insured; this listing verifies insurance separately from directory research, so homeowners should ask to see a current certificate of insurance before work begins.
What roofing materials does Star City Roofing install?
Public sources point to Owens Corning Duration shingles for sloped roofs and elastomeric or silicone coatings for flat roof systems.
Does Star City Roofing help with storm and hail insurance claims?
Yes, the company's own site describes storm damage repair and insurance claim assistance as part of its services.
What areas does Star City Roofing serve?
The company lists Northeast, East and West El Paso, the Lower and Upper Valley, Horizon City, and Socorro, Texas as its service area.
How can I verify a roofing company's reviews myself?
Check the company's Google Business Profile rating and review count directly, cross-reference with its BBB profile for accreditation status and complaint history, and search the RCAT directory for membership status.
