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About
Orr Roofing is a family-owned full service roofing company operating from 2010 Oak Creek Plaza in Red Oak, in Ellis County just south of Dallas. The BBB records the business as started on 1 January 2003, and the company describes itself as having more than 23 years in the industry, which lines up with that date.
The work covers both residential and commercial roofs, and both slope categories. The company lists steep slope, low slope, built-up, metal and tile roofing, and handles leak repair, skylight and flashing repair, gutter and downspout replacement, and roof coatings alongside full reroofs. It also takes on related exterior and interior repair work, including structural and drywall repair, siding, painting, patio covers and carports.
The company has been BBB accredited since September 2011 and carries an A plus rating. Its published service area runs across Ellis County and the southern DFW metro, naming Midlothian, Maypearl, Waxahachie, Ovilla, DeSoto, Cedar Hill, Ferris, Ennis and Venus. It advertises discounts for military and first responders.
Highlights
Trading since 2003 according to the BBB business start date, which is a long run for a roofing company
BBB accredited since 2011 with an A plus rating and no complaints on file
Covers both steep slope and low slope work, including built-up, metal and tile, so commercial flat roofs are in scope as well as houses
Six-day service week, open Monday to Friday 7am to 7pm and Saturday 7am to 5pm
Serving Red Oak, Ellis County, Texas and 4 more areas shown on the map.
Insurance & credential verification
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyOrr Roofing
InsuranceNot verified by us (we hold no certificate for this company — ask them for a current COI before signing)
RCAT statusNot listed
City/county registration
Registered — Arlington Check the register ↗Registered contractor, City of Arlington. Arlington registers roofing companies in its general contractor category; its published dataset carries no registration number and no expiry date, and the dataset itself may lag by some months.. This company appears on the city's own list of registered contractors. The city publishes no certificate number or expiry date for this programme, so ask to see the registration itself before work starts.
RegionRed Oak
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
BBB Accredited Business since 26 September 2011, A plus ratingVerify on BBB ↗
Earned from Orr Roofing's insurance verification, live Google rating, and standing in Red Oak. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
Is Orr Roofing licensed by the State of Texas?
No roofer is. Texas issues no state roofing licence at all, so no Texas roofing company can claim one. The verifiable trust signals here are the company's BBB accreditation, its city registrations (it appears on the City of Arlington registered contractor list), and its own insurance certificates.
Is the company a RCAT member or RCAT Licensed?
Neither could be confirmed. A search of the Roofing Contractors Association of Texas directory returned no record for this company. RCAT membership is voluntary, so a not-found result says nothing about the quality of a contractor that has been trading since 2003.
Who owns Orr Roofing?
The BBB profile names Mr Tim Orr as owner, and a LinkedIn profile for Tim Orr is associated with the company. The Arlington contractor register carries the contact name John Orr, which does not appear in any other source located. Treat Tim Orr as the confirmed principal.
How long has the company been in business?
The BBB records a business start date of 1 January 2003, and the company's own website gives 2003 as its founding year and refers to 23 plus years in the industry. Those two independent sources agree.
Does the company do commercial and flat roofs?
Yes. Its BBB listing describes it as a full service roofing company covering steep slope, low slope, built-up, metal and tile roofing, and the website lists commercial leak repair and roof coatings. That range means low-slope commercial work is genuinely within scope rather than an afterthought.
What are the hours?
Monday to Friday 7am to 7pm, Saturday 7am to 5pm, closed Sunday, according to the BBB profile. The long weekday window and Saturday opening matter after a hail event, when the phones at every roofer in the county are busy.
Why is hail the main issue in Ellis County?
Red Oak, Midlothian, Waxahachie and Ennis sit inside the North Texas hail belt, where spring supercells regularly produce stones big enough to fracture asphalt shingle mats. Hail rather than wind drives most roof replacement and most claims here, and it is why roof age and shingle class matter so much locally.
Are Class 4 impact-resistant shingles worth it here?
Frequently yes on inland North Texas roofs. Class 4 shingles are tested to survive an impact that would damage a standard shingle, and many Texas carriers offer a premium discount for them. Ask your own insurer what discount applies before committing, because it differs sharply between companies.
Can a roofer handle my hail insurance claim for me?
Only up to a point. A roofer can inspect, document damage with photographs and meet the adjuster on the roof. Under Texas law a roofing contractor may not act as a public insurance adjuster or negotiate the settlement for you. If someone offers to run the whole claim, that is a reason to slow down.
What should be checked before signing a roofing contract in Texas?
Ask the insurance agent to email the certificate of insurance to you directly. Confirm the contractor is registered in the city where your house is, since permitting is city by city with no statewide code. Get a written scope naming the exact shingle line, colour, underlayment and flashing work. Do not pay in full before the work is complete and inspected.
