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About
Roof Care Inc is a family owned roofing contractor at 1714 Pine Tree Road in Longview, serving Gregg County and the wider East Texas market. The company has been operating locally since 2009, states over 30 years of combined industry experience, and reports more than 1,230 completed roofing projects. Ricardo Gamboa is president, Michelle Gamboa runs operations and Cason Smith is project director.
The company handles both sides of the market. On residential work it installs asphalt shingles, designer architectural shingles, impact resistant shingles, metal roofing and clay tile, and it backs installations with a 7 year workmanship warranty alongside the manufacturer warranty. On commercial work it offers TPO membrane systems and metal roofing, and it runs its own sheet metal shop for fabrication. Seamless gutters are offered on both.
Credentials check out at source. Roof Care Inc appears in GAF's own contractor directory as a GAF GoldElite Commercial Contractor, which is the tier that allows the GAF Diamond Pledge NDL guarantee on qualifying commercial systems. It has been a BBB Accredited Business since 30 November 2018 and currently holds an A+ rating. The unusual web address roof.care is the company's real domain and is the site listed on its BBB profile.
Highlights
Listed on GAF's own contractor directory as a GoldElite Commercial Contractor, the tier that carries the GAF Diamond Pledge NDL guarantee on qualifying systems.
Family owned and operating in Longview since 2009, with more than 1,230 completed projects reported.
Runs an in house sheet metal shop, so metal panels and flashing details can be fabricated rather than ordered in.
7 year workmanship warranty on installations in addition to the manufacturer warranty.
BBB Accredited Business since 2018 with an A+ rating.
Serving Longview, Gregg County, Texas and 5 more areas shown on the map. View on Google Maps ›
Insurance & credential verification
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyRoof Care
Insurance Required by RCAT Licensed credential (liability and workers’ comp cover are conditions of this credential; ask for the current certificate)
RCAT status Licensed Roofing Contractor Verify ↗credential held by Ricardo Gamboa CRRL
City/county registration
Not checked for LongviewTexas has no state roofing licence, and city rules differ: some require contractor registration, some run a voluntary registry, some neither. Ask this company and your local permit office.
Confirm this licence yourself at web.rcat.net/rcat/search — search #03-0400 or the company name.
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
RCAT Licensed Roofing Contractor (held by Ricardo Gamboa CRRL)Verify on RCAT ↗
GAF GoldElite Commercial Contractor (listed in GAF's own contractor directory)Verify on GAF ↗
BBB Accredited Business since 30 November 2018 (A+ rating)Verify on BBB ↗
Google reviews
4.8
Rated by 141 verified Google reviewers Verified by Google
Ryan Hill· 2 months ago
★★★★★
Top of the line service, knowledgeable sales rep and installers!
Paid out of pocket for my new metal roof they were willing to work with me on final payments.
Great quality material too!
Peter Parker· in the last week
★★★★★
I met Blake through a mutual friend. He was able to answer some concerning questions of mine about my roof. He was very knowledgeable & very helpful through the process. I didn’t know what was to be expected with my roof, but Blake said he can come out to check it out once he is available.
Matthew Williams· a month ago
★★★★★
Ricardo, Cason, and the rest of the team are caring, professional, and skilled in their work. We are very pleased with the quality of the new roof, the price we paid for it, and the pace at which they were able to complete the work. They also went to bat for us to help us get our insurance claim approved through reinspection after initially being denied.
Jamilee Breaux· a year ago
★★★★★
First photo is before and the rest are after!
Cannot say enough good things about Roof Care for their quick turnaround for me. Customer service was wonderful between Colby, Cason and the owner Mr. Ricardo Gamboa! They got me on their schedule fast and got my new roof installed in half a day and I absolutely love how it turned out! His crew was kind and efficient and took care of all my need and cleaned up so well after the work was completed.
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Will Rice· 9 months ago
★★★★★
I couldn’t be more impressed with this roofing company! From start to finish, they were incredibly respectful of my property, communicated clearly, and carried themselves with the utmost professionalism. The crew showed up on time, worked efficiently, and completed the job much faster than I expected. They kept the area clean, answered every question I had with patience, and left me with a roof that looks fantastic. If you’re looking for a company that combines professionalism, respect, and speed, this is the team you want.
Earned from Roof Care's insurance verification, live Google rating, and standing in Longview. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
Does Texas license roofing contractors?
No. There is no state roofing license in Texas, so no roofer can show you a state issued licence number. What you can verify is current general liability and workers compensation insurance, voluntary trade credentials such as RCAT, manufacturer certifications on the manufacturer's own website, and any registration the city requires. Ask for the certificate of insurance to be sent to you by the insurer or agent.
What is the difference between an RCAT Member and an RCAT Licensed Roofing Contractor?
RCAT is the Roofing Contractors Association of Texas, a private trade body. Plain membership means a company pays dues. The Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned separately through testing and experience requirements and is a higher bar than membership. The two are not interchangeable, and this listing records the status held by Roof Care.
What does GAF GoldElite Commercial Contractor actually mean?
It is a certification tier in GAF's commercial roofing programme, and Roof Care Inc appears at that tier in GAF's own contractor directory rather than only on its own marketing. Practically it means the company is authorised to install qualifying GAF commercial systems and offer the GAF Diamond Pledge NDL guarantee, with coverage terms up to 25 years on qualifying systems. Always confirm the guarantee term in writing for your specific system.
Which East Texas towns does Roof Care serve?
Its service area page names Longview, Tyler, Marshall, Kilgore, Gilmer, Hallsville, Gladewater, Lindale, White Oak, Hawkins, Lakeport, Tatum, Ore City, Diana, Lake Cherokee and Carthage. The office is at 1714 Pine Tree Road, Longview, in Gregg County.
Does East Texas get enough hail to justify impact resistant shingles?
Gregg County is outside the worst of the North Texas Hail Alley corridor, but East Texas still takes damaging hail and high wind in spring and autumn storms. Roof Care lists impact resistant shingles among the residential products it installs. Class 4 impact resistant shingles frequently earn a premium discount from Texas insurers, so ask your carrier what the discount is before deciding.
What roofing systems does Roof Care install on commercial buildings?
Commercial work centres on TPO single ply membrane and metal roofing, supported by the company's own sheet metal shop for fabrication. Because it holds a GAF commercial certification, GAF membrane systems with a manufacturer backed no dollar limit guarantee are available on qualifying projects.
What warranty comes with a Roof Care installation?
The company's residential page states a 7 year workmanship warranty covering installation errors, in addition to the manufacturer warranty on the materials, which it describes as up to 50 years on qualifying shingle systems. Workmanship and material warranties are separate things, so get both in writing and note who administers each.
Do I need a permit to reroof a house in Longview?
Texas has no statewide building code for residential reroofing, so the rule is set locally. Longview and the surrounding Gregg County jurisdictions each set their own permit and inspection requirements, and the contractor normally handles it. Confirm in the contract who pulls the permit and that the final inspection is included in the price.
Is Roof Care accredited by the Better Business Bureau?
Yes. Roof Care Inc has been a BBB Accredited Business since 30 November 2018 and holds an A+ rating. The BBB profile lists the Pine Tree Road address in Longview, the phone number (903) 399-5403, and roof.care as the company website.
What should I ask before signing a roofing contract in Texas?
Ask for a certificate of insurance direct from the insurer, a written scope naming the exact shingle or membrane product, who pulls the permit, the workmanship warranty length and who honours it, the manufacturer warranty registration process, the payment schedule, and your cancellation rights. Where a manufacturer certification is claimed, look the company up on the manufacturer's own contractor locator rather than taking a badge on a website at face value.
