CAMP Facility Services logo

CAMP Facility Services

Houston
Roof installationRoof repairRoof maintenanceCommercial and low slope roofing+8 more
3.742 Google reviews
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About

CAMP Facility Services is the public brand of a Houston based facility and construction management company that has operated since 1978. The domain given for it, campconstruction.com, now redirects to campfs.com, and the Houston office is at 15139 South Post Oak Road in Harris County. The Better Business Bureau lists the same address and the same 1978 start date under the legal name Camp Roofing, Inc. CAMP is not a retail residential roofer. It works mainly with multifamily apartment communities, condominium and HOA boards, commercial property owners and hospitality operators, and it bundles roofing with interior and exterior renovation, fire and water mitigation, disaster restoration and routine facility maintenance. Roofing is one of four published service lines and covers installation, repair and maintenance. GAF's own contractor directory lists CAMP twice. The residential entry shows GAF Master Elite certification with President's Club recognition, and the commercial entry shows GAF GoldElite commercial contractor status with a single ply specialty. The company runs about fifteen offices nationwide, and the Houston branch publishes a Southeast Texas coverage list that reaches from Conroe and The Woodlands down toward Galveston. Hail and wind driven storm damage drive a large share of roofing work in this part of Texas, and CAMP advertises a 24 hour emergency line for property managers.

Highlights

Operating since 1978, with the Houston office and the 1978 start date both confirmed on the company's BBB record
Verified on GAF's own directory at the top residential tier (Master Elite with President's Club) and as a GoldElite commercial contractor
Built for multifamily, HOA, hospitality and commercial property managers rather than one off residential retail jobs
Single vendor model that pairs roofing with renovation, restoration and ongoing facility maintenance
Publishes a 24 hour emergency line and a large Southeast Texas coverage area from Conroe to the coast

Services

Roof installation
Roof repair
Roof maintenance
Commercial and low slope roofing
Exterior renovations (siding, balconies, painting)
Interior renovations and common areas
Fire damage restoration
Water damage restoration
Disaster recovery and mitigation
Make ready units
General maintenance and repairs
24 hour emergency response

Location & service area

Serving Houston, Harris County, Texas and 18 more areas shown on the map. View on Google Maps ›

Insurance & credential verification

Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.

CompanyCAMP Facility Services
InsuranceNot verified by us (we hold no certificate for this company — ask them for a current COI before signing)
RCAT statusMember Verify ↗
City/county registration Voluntary registry in HoustonRoofer Registration Program. Joining is optional here, so not being listed is not a mark against a company.
Status Current in the RCAT directory (no published licence number for this record)
RCAT member ID390 (member since 2017)
Licence boardRCAT, Roofing Contractors Association of Texas (Texas issues no state roofing licence; RCAT runs the licensing programme)
GAF GAF Master Elite Verify on GAF ↗
RegionHouston

Confirm this listing yourself at web.rcat.net/rcat/search.

Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.

Certifications

GAF Master Elite Contractor (verified on GAF's own contractor directory)Verify on GAF ↗
GAF President's Club award (verified on GAF's own contractor directory)Verify on GAF ↗
GAF GoldElite Commercial Contractor, single ply specialty (verified on GAF's own commercial contractor directory)Verify on GAF ↗
IICRC certified for restoration work (stated by the company)Company-reported — ask to see the certificate

Google reviews

3.7
Rated by 42 verified Google reviewers Verified by Google
Irma Magill· a month ago

After more than 15 years plus of business we got screwed over. I would steer clear in my opinion, unless you love to fight for YOUR money. From what I understand the company got purchased, AND THAT’S WHERE ALL PROBLEMS BEGAN! I would rather enjoy walking through a briar patch than swap out an outlet for a million dollars for these whatever’s, enough said.

Jazmine Ware· 7 months ago

I work in property management and camp came to fix a roof leak one resident was experiencing after failed attempts from other groups and they fixed immediately! I can’t describe the happiness our staff and resident feels. Thank you Camp!

Jordan McLaughlin· 11 months ago

Terrible company. Kyle talked like he knew more about plumbing than a Master Plumber. When asked if he knew what type of work a Master Plumber was eligible to perform he stumbled over his words because he thought he was operating my company. He called from Atlanta and thought my company based in South Carolina was going to come out to a job for free to give a bid in Georgia. Our company charges a call out fee for any and all jobs. We even mention this on our webpage. Thanks, Kyle & Camp Facility Services for the one star review on a small business. We’re happy we could dodge that bullet!

dfaultx· a year ago

CAMP “facility services” has been painting my apartment complex Silver Springs Apartments in Tulsa, Oklahoma for the last 6 months. Over that time & still even today their obviously subcontracted employees (texas plates, no english, rented cars, bag of metropcs burner phones) sit outside from 8pm-1am multiple times a week blaring music in their car, yelling on the phone, & drinking a case of beer in their car trashing up our entire side of the complex in the meantime. I’ve caught a group of employees leaning up against my car wearing their paint covered clothes & when I confronted them about it they all stared at me like I was speaking a differ language (LOL). The cops have been called out & the leasing office has been notified but I’m sure all they care about is the cheap labor they’re getting. Which is all you will get with this company. Unbelievably unprofessional & this is all without mentioning the actual JOB they’re supposed to be here for. Horrible crew, horrible paint job. Wouldn’t trust this company a bit

Brandon Wright· 2 years ago

What a joke - the company and it’s employees (probably sub contractors). As many other reviews have stated, these people have no regard for your property or even human life. They’re doing work at my apartment right now in Houston and I have personally witnessed them drop concrete debris on vehicles and humans passing by from several stories high. That could kill someone; might pass for good work in a third world country, but sheesh, clean up your act. I guess it takes an IQ level greater than 1 to tape off a work area or notify the apartment/residents that you will be working near their vehicles. OSHA would have a field day with these clowns and I hope they get their due soon. The workers are filthy, lazy, and incompetent, too. They leave fast food wrappers and cups all over the property when there are trash cans every 10 ft. Also pose more problems than they solve. Not only the safety concerns I outlined above, but I don’t think there’s a single competent electrician (or worker in general) among the entire company. They did electrical work in one of the buildings and now the power goes out at least twice a month. I probably could’ve done a better electric job blindfolded and I have zero years of experience. Not sure if they just swing by the local Home Depot each day to pick out the cream of the crop for workers, but the quality just isn’t there and it’s pretty obvious that the higher ups don’t care. Not sure how this company keeps getting gigs based on their reviews - maybe the big apartment agencies that hire them just don’t care to do due diligence, but it’s shameful.

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Verification badges

Earned from CAMP Facility Services's insurance verification, live Google rating, and standing in Houston. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.

Established on Roofing Companies Texas — CAMP Facility Services

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Frequently asked

Does CAMP Facility Services do residential roof replacements for individual homeowners?
Its published focus is multifamily apartments, condominium and HOA properties, commercial buildings and hospitality. Roofing is offered as installation, repair and maintenance within that commercial and multifamily context, so a single family homeowner should ask directly whether their job fits before assuming it does.
Texas does not license roofing contractors, so what does that mean for me?
There is no state roofing licence in Texas and no state agency that vets roofers. Your protection comes from checking current general liability and workers compensation insurance yourself, confirming any manufacturer certification on the manufacturer's own website, and checking city or county registration where it applies.
What does RCAT Member status mean here?
The Roofing Contractors Association of Texas has two separate things. Plain membership means the company pays dues and belongs to the association. The Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned separately through testing and experience. CAMP is carried as a Member, which is not the same as holding the RCAT licensed credential.
What is GAF Master Elite and is it worth anything?
Master Elite is GAF's upper residential certification tier and it lets a contractor offer GAF's strongest warranties, including the Golden Pledge limited warranty on qualifying systems. It is meaningful because GAF vets and lists these contractors itself, so you can confirm the status on gaf.com rather than taking a company's word for it.
What is GoldElite and why is it different from Master Elite?
GoldElite is GAF's commercial contractor designation and applies to low slope and single ply work on flat roofed buildings. It supports the Diamond Pledge NDL roof guarantee with terms up to 25 years on qualifying systems. Master Elite covers the residential steep slope side, so a company can hold one, the other, or both.
Is hail really the main roofing risk in Harris County?
Hail matters across Texas, but the Houston area sees more of its roof damage from wind driven rain, tropical systems and long term heat and UV exposure than the North Texas hail belt does. Ask any roofer to photograph and document the actual damage before an insurance claim is filed.
Should I ask about Class 4 impact resistant shingles?
It is worth asking. Class 4 shingles pass the UL 2218 steel ball impact test and many Texas insurers offer a premium discount for them. Confirm the discount with your own carrier before paying the upgrade, because the size of the credit varies a lot between insurers.
Do I need a permit to reroof in the Houston area?
Texas has no statewide building code enforcement for this, so it is decided city by city and county by county. The City of Houston and most surrounding municipalities have their own permitting and inspection rules for reroofing. Ask who is pulling the permit and make sure it is in writing.
How do I check a contractor's insurance properly?
Ask for a certificate of insurance sent directly from the insurance agent to you, not a PDF forwarded by the salesperson. Check that general liability and workers compensation are both current and that the policy covers roofing work specifically. Workers compensation is not mandatory for all Texas employers, so confirm it rather than assume it.
What should I ask before signing a roofing contract in Texas?
Get the full scope in writing including decking replacement pricing, underlayment and ventilation, who handles the permit, the workmanship warranty length and what voids it, the manufacturer warranty being registered, and the payment schedule. Be cautious with any contract that ties your obligation to an insurance claim outcome and never pay the full amount up front.