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About
Action Roofing & Remodeling is a long-established roofing and exterior contractor whose yard and shop address is 1211 US Highway 90 West in Castroville, Medina County, roughly 25 miles west of downtown San Antonio. That Castroville address is the one carried on its GAF contractor profile, its GuildQuality profile and its Nextdoor page. BBB shows a San Antonio mailing address at 8546 Broadway Street, Suite 245, records the business as started 10 October 1996 and incorporated 25 November 1996, has it accredited since 10 November 1996, and names Ryan Wheeler and Robert Wheeler as the principals. The company's own site says it has served San Antonio, San Marcos and New Braunfels since 1996, and its GAF listing repeats the 1996 start.
On where it actually operates, one thing needs saying plainly. The City of San Antonio Contractor Connect record for this registration carries a 432 area code number, which is West Texas (the Midland and Odessa region). We could not find that number in use by this company anywhere. Every source under the company's control or built from its own data, meaning its website, its GAF profile, its Owens Corning profile, GuildQuality, Nextdoor and BBB, gives (210) 650-4559, and every address and service area is in the San Antonio, Hill Country and I-35 corridor. We found no Midland or Odessa office, no West Texas listing and no West Texas service-area page. On the evidence this is a San Antonio area company working out of Castroville, and the 432 number looks like a contact number entered on the registration paperwork rather than any sign of a West Texas base. We are reporting the number the company itself publishes and flagging the discrepancy rather than papering over it.
The trade is broader than roofing alone. Alongside roof replacement, roof repair, roof leak repair, roof inspection and commercial roofing, BBB categorises the company under general contractor, siding, exterior painting, skylights, gutters, windows, and kitchen and bathroom remodelling, which fits the "and Remodeling" in the name. Credentials are unusually well documented for a company this size: a GAF factory certification and an Owens Corning Preferred Contractor listing, both confirmed on the manufacturers' own directories, BBB accreditation with an A+ rating running back to 1996, and GuildQuality verified customer surveys. Medina and Bexar counties are inland, so hail, heat and UV are the exposures that drive roof replacement here.
Highlights
Trading since 1996 and BBB Accredited continuously since November of that year, which is nearly 30 years of unbroken accreditation.
Carries certifications with both major shingle makers, GAF and Owens Corning, each confirmable on the manufacturer's own directory.
Runs its yard from Castroville in Medina County while serving San Antonio, San Marcos and New Braunfels.
Roofing plus siding, painting, gutters, windows and interior remodelling, so exterior repairs after a hail claim can be handled by one contractor.
Customer feedback is collected through GuildQuality's third-party survey process rather than self-published testimonials alone.
Serving Castroville, Medina County, Texas and 4 more areas shown on the map.
Insurance & credential verification
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyAction Roofing & Remodeling
InsuranceNot verified by us (we hold no certificate for this company — ask them for a current COI before signing)
RCAT statusNot listed
City/county registration
Registered — San Antonio #LIC-HIC-LIC24-16900220Check the registry ↗City Home Improvement Cntr. Registration current to 3/11/2028.
RegionCastroville
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
GAF Certified contractor (verified on the company's own GAF contractor directory profile for Castroville, TX, which presents it as a GAF Certified contractor eligible to offer the GAF System Plus limited warranty)Company-reported — ask to see the certificate
Owens Corning Preferred Contractor (verified on the company's own Owens Corning contractor locator profile; it is Preferred, not the higher Platinum Preferred tier)Company-reported — ask to see the certificate
BBB Accredited Business with an A+ rating, accredited since 10 November 1996 (verified on the BBB profile)Verify on BBB ↗
GuildQuality member with third-party verified customer surveys (verified on the company's GuildQuality profile)Company-reported — ask to see the certificate
Earned from Action Roofing & Remodeling's insurance verification, live Google rating, and standing in Castroville. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
Where is Action Roofing & Remodeling actually based?
Its working address is 1211 US Highway 90 West in Castroville, Medina County, about 25 miles west of downtown San Antonio, which is the address on its GAF, GuildQuality and Nextdoor listings. BBB carries a San Antonio mailing address on Broadway. It serves San Antonio, San Marcos, New Braunfels and Helotes.
The city register shows a 432 area code number. Does the company work in West Texas?
We found no evidence that it does. The 432 code covers Midland and Odessa, but we could not find that number in use by this company anywhere, and every listing under its control gives (210) 650-4559 with San Antonio area addresses and service areas. It reads as a contact number on the registration form, not a West Texas base.
Is this the same company as Action Exteriors Austin?
No. Action Exteriors Austin is a different business, registered in Liberty Hill and listed separately in the RCAT directory. The two are unrelated and should not be confused because their names both start with Action.
Is Action Roofing & Remodeling in the RCAT directory?
We searched the Roofing Contractors Association of Texas directory for both Action and Remodeling and no record for this company came back. RCAT membership is voluntary, so this is "not found via RCAT search" and not a black mark.
What is the difference between an RCAT Member and an RCAT Licensed Roofing Contractor?
Member means the company pays association dues. The Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned separately by examination and is attached to a named individual. They are different things and neither is a state license, because Texas does not issue one.
How long has the company been in business?
BBB records show a start date of 10 October 1996 with incorporation that November, and its GAF profile also states 1996, so roughly 29 to 30 years.
What do GAF Certified and Owens Corning Preferred mean together?
They are two manufacturer programs, not government licences. Each admits contractors who meet the maker's requirements on insurance, credentials and customer standards, and each unlocks stronger system warranties on that maker's roof systems. Holding both means the company can quote either brand with the enhanced warranty available.
Does Medina County get hail like the rest of Central Texas?
Yes. Medina and Bexar counties sit inland at the southern end of the Texas hail belt and take damaging spring storms in most years. A documented post-storm inspection is what supports an insurance claim, so get one in writing rather than a verbal opinion.
Are impact-resistant shingles worth the money out here?
Frequently. A UL 2218 Class 4 impact-rated shingle resists hail bruising better than a standard architectural shingle, and most Texas insurers discount the premium for one. Ask for the Class 4 option priced alongside the standard product and compare the discount to the price gap.
What should I check before signing with any Castroville or San Antonio roofer?
Certificates of general liability and workers' compensation insurance sent to you by the insurer, the city or county registration, the manufacturer certifications looked up on the maker's own directory, a written scope naming the exact shingle and underlayment, who pulls the permit, and the workmanship warranty separately from the manufacturer warranty. Also remember Texas law bars a roofer from paying or waiving your deductible.
