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About
Atrium Roofing is a San Antonio roofing contractor at 18911 Hardy Oak Blvd, Suite 166, San Antonio, TX 78258, founded in 2016 by Jose Puente, a civil engineer who has lived and worked in Central Texas for more than 20 years. The company's stated premise is that roofing is an engineering discipline rather than just a trade, and it markets itself around engineered roofing systems for both San Antonio and Austin.
The residential work covers asphalt shingle replacement, impact-resistant (Class 4) roofing systems, standing seam, exposed fastener and metal shingle systems, roof repair and emergency repair, storm and hail damage restoration with insurance claim support, seamless gutters, solar panel detach and reset, cool roofing, and attic insulation. Atrium closes each project with what it calls the Power Package, a bundle of documents including the manufacturer warranty, the certificate of completion, and an impact-resistance certificate where one applies, which gives homeowners something concrete to hand an insurer or a future buyer.
On credentials, one is verifiable on the manufacturer's own site: Owens Corning's contractor directory lists Atrium Roofing as an Owens Corning Platinum Preferred Contractor, its top tier. The company additionally states GAF Certified Plus, Malarkey Emerald Pro, TAMKO Platinum Pro, and Atlas certification on its own website, and those remain company-stated here because we could not read a manufacturer profile page confirming each one. BBB records the business as started May 3, 2016 and incorporated October 11, 2016, with Jose Puente as principal, BBB Accredited since April 12, 2017, and an A+ rating.
Highlights
Founded in 2016 by Jose Puente, a civil engineer, and positioned around engineered roofing systems rather than roofing as a trade alone.
Owens Corning Platinum Preferred, which Owens Corning's own contractor profile for the company confirms and which is its highest contractor tier.
BBB Accredited Business with an A+ rating, accredited since 2017.
Closes every job with a documentation bundle it calls the Power Package, including the manufacturer warranty, certificate of completion, and impact-resistance certificate where applicable.
Covers both metro areas from one operation, serving San Antonio and Austin plus the Central Texas corridor between them.
Serving San Antonio, Bexar County, Texas and 10 more areas shown on the map.
Insurance & credential verification
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyAtrium Roofing
InsuranceNot verified by us (we hold no certificate for this company — ask them for a current COI before signing)
RCAT statusNot listed
City/county registration
Registered — San Antonio #LIC-HIC-LIC24-16900295Check the registry ↗City Home Improvement Cntr. Registration current to 3/30/2028.
RegionSan Antonio
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
Owens Corning Platinum Preferred Contractor. Verified on the company's own Owens Corning contractor profile, which states Atrium Roofing is an Owens Corning Platinum Preferred Contractor.Company-reported — ask to see the certificate
GAF Certified Plus. Company-stated on its own website; a GAF contractor-locator page for Atrium Roofing exists but we could not read it to confirm the tier.Company-reported — ask to see the certificate
Malarkey Emerald Pro. Company-stated on its own website; not confirmed on a Malarkey directory page.Company-reported — ask to see the certificate
TAMKO Platinum Pro. Company-stated on its own website; not confirmed on a TAMKO directory page.Company-reported — ask to see the certificate
Atlas certified contractor. Company-stated on its own website; not confirmed on an Atlas directory page.Company-reported — ask to see the certificate
BBB Accredited Business with an A+ rating, accredited since April 12, 2017. Verified on the company's BBB profile.Verify on BBB ↗
Earned from Atrium Roofing's insurance verification, live Google rating, and standing in San Antonio. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
Is Atrium Roofing licensed by the State of Texas?
No roofing contractor is, because Texas does not issue a state roofing license. What you can verify instead is current general liability and workers compensation insurance, City of San Antonio home improvement contractor registration, manufacturer certifications on the manufacturer's own website, and any RCAT credential. Treat any Texas roofer who implies a state license as a warning sign.
The company says it is RCAT licensed. Did you find that record?
No. Atrium's own website states it is RCAT licensed in Texas, but we searched the Roofing Contractors Association of Texas directory for the company name and for the founder's surname and no record came back, so we report it as not found via RCAT search. That is not proof of non-membership, directories lag. If the RCAT credential matters to your decision, ask which individual holds the Licensed Roofing Contractor credential and for the license number, then check it against RCAT directly.
What is the difference between RCAT Member and RCAT Licensed Roofing Contractor?
RCAT Member simply means the company pays association dues. The RCAT Licensed Roofing Contractor credential (CRRL for commercial and residential, RRL for residential, CRL for commercial) is earned separately through testing and experience and is held by a named person, shown on RCAT profiles as a license number beside that person's name. The two are routinely conflated in advertising and they are not the same thing.
What does Owens Corning Platinum Preferred actually get me?
Platinum Preferred is Owens Corning's top contractor tier and it is the credential we could verify for this company on Owens Corning's own contractor directory. The practical benefit is access to Owens Corning's strongest system warranties, which are backed by the manufacturer rather than only by the installer, so the coverage survives even if the contractor does not. Ask which specific warranty tier is being quoted on your job and get the registered warranty document at completion.
Which of the company's certifications are independently verified?
Two. Owens Corning Platinum Preferred is confirmed on Owens Corning's own contractor profile for Atrium Roofing, and the BBB Accreditation and A+ rating are confirmed on the company's BBB profile. The GAF Certified Plus, Malarkey Emerald Pro, TAMKO Platinum Pro, and Atlas certifications are stated by the company on its own site and are reported here as company-stated because we could not read a manufacturer page confirming each one.
Are Class 4 impact-resistant shingles worth it in San Antonio?
Often yes, and this company installs them. Class 4 is the top impact rating, meaning the shingle survived a two-inch steel ball drop without cracking the mat, which is directly relevant in a hail-driven market like Bexar County. Most Texas carriers offer a premium credit. Ask your insurer for the exact discount in writing before you commit, because it varies widely and determines whether the upgrade pays for itself.
Can a roofer negotiate my hail claim with my insurance company?
No. A Texas roofer can document damage, meet the adjuster on the roof, and supply photos, measurements, and a scope, and Atrium lists insurance claim support among its services. Negotiating or adjusting the claim on your behalf requires a separate public adjuster license, and the same party cannot serve as both your contractor and your adjuster. Offering to waive, absorb, or rebate your deductible is illegal in Texas, so treat that offer as a reason to walk.
Do I need a permit for a roof replacement in San Antonio?
Generally yes. There is no statewide Texas building code, so permitting and inspection rules are set locally, and the City of San Antonio normally requires a reroofing permit pulled by a registered contractor. Ask who pulls the permit, get the number, and keep it, because an unpermitted reroof tends to resurface during a sale or a later claim.
Does this company work in Austin as well as San Antonio?
Yes. Its published coverage runs across San Antonio and Austin plus the corridor between them, including New Braunfels, Schertz, Helotes, Canyon Lake, Kerrville, Buda, Georgetown, and Pflugerville. If you are near the edge of that range, confirm current coverage and who the local crew lead is before scheduling.
Is WPI-8 windstorm certification needed on a San Antonio roof?
No. WPI-8 and the TWIA windstorm program apply only to the 14 first-tier Gulf Coast counties, and Bexar County is inland and outside that territory. No windstorm certificate is part of a San Antonio reroof. Wind protection here is a matter of the material's wind rating and correct fastening rather than a coastal certification.
