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About
Neely Roofing & Remodeling is a family run roofing contractor at 240 Hilltop Drive in Burnet, Texas, in Burnet County. Owner Rick Neely started the business in 1994, a founding date that appears both in the RCAT directory record and on the company's BBB profile, and he has worked in construction for more than 30 years. He has also served as a reserve deputy sheriff for over 20 years.
The company covers the Highland Lakes and the northwestern Hill Country, naming Burnet, Llano, Blanco, Lampasas, and Mills counties along with Liberty Hill, Marble Falls, Horseshoe Bay, Bertram, and Lampasas. Services run across residential and commercial work: roof installation, full replacement, repair, leak detection, flashing replacement, and 24/7 emergency leak response, plus TOPPS roof sealing systems and general remodeling.
Credentials here are unusually well documented. Owens Corning's own contractor directory lists Neely Roofing as a Platinum Preferred Contractor, the top tier of that network, and the same manufacturer listing shows Top of the House certification, SureNail Technology training, TPRS training, and Solar PROtect certification. The company is also a BBB Accredited Business with an A plus rating, accredited since February 2011.
Highlights
Owens Corning Platinum Preferred status confirmed on Owens Corning's own contractor directory, which is the top tier of that manufacturer network and unlocks the longest available system warranties
In business under the same owner, Rick Neely, since 1994, with the founding date corroborated independently by RCAT and the BBB
Covers the Highland Lakes and northwestern Hill Country across five counties from a single Burnet shop, including Llano, Blanco, Lampasas, and Mills
24/7 emergency leak response, which matters on Hill Country metal and low slope roofs after a wind or hail event
BBB Accredited with an A plus rating continuously since February 2011
Serving Burnet, Burnet County, Texas and 3 more areas shown on the map. View on Google Maps ›
Insurance & credential verification
Texas does not issue a state roofing license, so we verify companies the way homeowners actually can: confirming insurance coverage, checking RCAT (Roofing Contractors Association of Texas) status, and checking city or county registration where the local jurisdiction requires one. Every credential below links to the actual issuing organization's own public lookup — don't just take our checkmark for it. Always ask for a current certificate of insurance before signing any contract.
CompanyNeely Roofing & Remodeling
Insurance Required by RCAT Licensed credential (liability and workers’ comp cover are conditions of this credential; ask for the current certificate)
RCAT status Licensed Roofing Contractor Verify ↗credential held by Rick Neely CRRL
City/county registration
Not checked for BurnetTexas has no state roofing licence, and city rules differ: some require contractor registration, some run a voluntary registry, some neither. Ask this company and your local permit office.
Confirm this licence yourself at web.rcat.net/rcat/search — search #03-0436 or the company name.
Confirm this yourself: ask the company for their certificate of insurance (COI). Note that RCAT's Licensed Roofing Contractor credential (CRRL, RRL or CRL) is earned and held by a named individual at a company, not by the business itself, which is why we name that person above where we know it; Texas issues no company roofing license at all. RCAT and NTRCA status can be checked in their own public directories (RCAT, NTRCA) — use the "Licensed"/"Accredited" filter to see more than plain membership. GAF's contractor verification tool and Owens Corning's Texas locator confirm those tiers directly; CertainTeed doesn't offer a comparable self-serve lookup, so ask to see that certificate in person. BBB accreditation and rating are on bbb.org. Houston's own published registered-roofer list is years out of date, so it isn't cited here at all — confirm registration by contacting the city directly. Corpus Christi's STAR program has its own online contractor registry — for any other city or county registration claim, confirm directly with that jurisdiction's permit office.
Certifications
RCAT Licensed Roofing Contractor (held by Rick Neely CRRL)Verify on RCAT ↗
Owens Corning Platinum Preferred Contractor (verified on the Owens Corning contractor directory)Verify on Owens Corning ↗
BBB Accredited Business (A+ rating, accredited since February 2011)Verify on BBB ↗
Google reviews
5
Rated by 242 verified Google reviewers Verified by Google
Ben Miller· 2 months ago
★★★★★
I called several roofing companies to help with a roof claim. Neely Roofing was the most professional and knowledgeable and took any stress away with the process. I would highly recommend working with them. Paul Neely, and his team (Kimberly, Bart, and all the others) were super helpful. The roof looks amazing too.
Cindy Little· 4 months ago
★★★★★
Love my standing seam metal roof. From beginning to end working with Neely roofing was great. Paul did a wonderful job of informing me of my options, Nate kept me updated on the entire process, Gonzalo and his crew were amazing as was their attention to detail, and can't forget Clyde and his painting expertise. Such a positive experience and just really , really nice people!
Ryan Kjos· 5 months ago
★★★★★
Great experience with Paul and Neely Roofing. I highly recommend giving them your trust. They were professional, timely, and had outstanding communication. In addition, the final product for a low slope roof was excellent. I am thrilled we went with them and I won't hesitate to use Neely Roofing for future projects or repairs. Absolute A+ from beginning to end.
Will Muntz· 3 months ago
★★★★★
My Standing seamroof got destroyed in very high winds. Paul Neely came out very quickly and gave me an estimate and his team including the supervisor, Nate came and did the work very quickly. Roof looks amazing! So happy with the results! Highly recommend This company!
Jim Caldwell· 6 months ago
★★★★★
We had an excellent experience with Neely Roofing. Nate did a great job designing the roof and coordinating with our contractor to bring our Lakehouse patio vision to life. Paul was thorough and pointed out issues we never would have known existed from the prior roofers. Professional, knowledgeable, and will definitely use again on future projects!
Earned from Neely Roofing & Remodeling's insurance verification, live Google rating, and standing in Burnet. Every badge links back to this profile so anyone can confirm it, and it updates automatically if the underlying status changes.
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Frequently asked
What does Owens Corning Platinum Preferred actually mean?
It is the top tier of the Owens Corning Roofing Contractor Network and only a small share of roofers in that network hold it. It requires meeting Owens Corning's standards for credentials, insurance, and customer satisfaction, and it lets the contractor offer Owens Corning's longest system warranties. This status was confirmed on Owens Corning's own contractor directory, not just on the company's site.
Does Texas issue a state roofing license?
No. There is no Texas state roofing license, so nobody in Burnet County can be state-licensed to roof. The credentials that mean something here are proof of general liability and workers compensation insurance, manufacturer certifications verified at the manufacturer's own directory, and RCAT's separately earned Licensed Roofing Contractor credential.
What is the difference between RCAT Member and RCAT Licensed?
An RCAT Member simply pays dues to the Roofing Contractors Association of Texas. The Licensed Roofing Contractor credential (CRRL, RRL, or CRL) is earned separately through testing and continuing education. They are not interchangeable, and this listing carries the Licensed status rather than plain membership.
Is hail a real problem in the Highland Lakes?
Yes. Burnet, Llano, Lampasas, and Blanco counties sit on the southern edge of the Texas hail belt, and spring storms rolling off the Edwards Plateau regularly produce hail large enough to bruise shingles. Central Texas also gets high wind gusts with these storms, which is what usually lifts ridge caps and tears flashing loose.
Should I choose metal or shingles for a Hill Country roof?
Metal costs more up front but lasts significantly longer, sheds hail better in most profiles, and handles the wildfire and ember risk that comes with rural cedar and oak country. Architectural or Class 4 impact resistant shingles cost less and are easier to repair in sections. The right answer depends on slope, budget, and how long you plan to hold the property.
Are impact resistant Class 4 shingles worth the upgrade here?
Usually worth pricing. A Class 4 rating comes from the UL 2218 steel ball impact test and means the shingle resists hail bruising far better than a standard architectural shingle. Many Texas carriers discount the premium for a documented Class 4 roof, so ask your insurer what the discount is and get the manufacturer product data sheet for your file.
Do I need a permit to reroof in Burnet County?
Texas has no statewide building code enforcement, and rules differ inside city limits versus unincorporated county land. Inside the City of Burnet or Marble Falls you should expect a permit requirement; on unincorporated county property the requirements are usually lighter. Ask the contractor to confirm the jurisdiction and to pull any permit in their own name.
Can a roofer pay or waive my insurance deductible?
No. Texas Insurance Code Chapter 707 makes it illegal for a contractor to pay, rebate, waive, or absorb your deductible, or to advertise doing so. If someone offers to cover the deductible or to write the estimate so the carrier absorbs it, that is insurance fraud and it puts the property owner at risk too.
What is roof sealing or coating and when does it make sense?
A fluid applied coating or sealant system restores and extends a low slope or metal roof rather than tearing it off, sealing seams, fasteners, and penetrations. It works when the substrate is still sound and dry, and it fails when it is used to paper over saturated insulation. Insist on a moisture survey before anyone quotes a coating.
What should I ask for before signing a roofing contract?
Get the certificate of insurance sent directly from the insurer, the shingle or panel manufacturer and product line named in writing, decking replacement priced per sheet, the underlayment and ventilation scope, both the manufacturer and workmanship warranty durations, and the cancellation terms. Texas lets you cancel a claim tied roofing contract within a set window after your carrier denies the claim in whole or in part.
